ARCOTEL Castellani Salzburg
Hotel in Salzburg
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Eco-certified hotel with 2 restaurants connected to the convention center in Salzburg
This hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
ARCOTEL Castellani Salzburg offers 154 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with satellite channels.
Recreational amenities at the hotel include a fitness center.
This hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
ARCOTEL Castellani Salzburg offers 154 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with satellite channels.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Salzburg
Available Rooms
Superior Double Room
1 Queen • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
1 Queen • 215 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 Queen • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Restaurant at hotel closed. Only one towel in bathroom
2.0
We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
5.0
We really enjoyed our stay here, it has easy access to public transportation to the city center. Breakfast was great with a wide variety of options for food and drinks, it provided a good start to the day. Beautiful grounds as well. Staff was great too! Would definitely stay here again.
5.0
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
4.0
Checkin was great & staff very helpful with sites to visit in the rain.
We really liked the location walkable to downtown.
Highly recommend this property.
4.0
It’s a great option for staying in Salzburg
5.0
Different !
5.0
I liked the hotel and the area
3.0
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
1.0
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service
1.0
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.
4.0
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
2.5
Very pleasant stay, clean and room very nice
1.5
Decent place, and close enough to central Salzburg that we could walk everywhere. There's also a parking lot right in front of the hotel, which is super convenient if you're driving. Shower is very small so expect to make a mess The guy who checked us in was not very friendly, but the woman who helped us check out was fantastic.
4.0
It was ok.
3.0
Price high for that category
5.0
Nice hotel with nice personnel
5.0
A bit away from sightseeing, but public transport is available a couple of blocks away or you can just enjoy an easy walk. We were allowed to check in early, also thanks to an online form sent to us in advance. Only thing, in the form that we had to agree with online there was breakfast included, but found out we had to pay extra. No regrets, though, because it was a good menu. We really enjoyed out stay there.
5.0
Everything fine
2.5
comfortable bed and nice amenities. Solid breakfast
2.5
Great hotel near by to my office
With big room that facing to the garden. Very good breakfast
0.5
The hotel receptionist gave us a different room (lower grade than the one we booked) and she refused our request to have a room in a higher level saying that the hotel was fully booked while it wasn’t as we checked online! The room was not clean I had to clean by my self , they just sent a welcome cake to apologize after letting us wait more than 40 minutes after check in time !!!
2.0
We were sent to a room which was flooded by the shower water. There was a fan on in attempt to dry out the carpet. The smell was pungent. When we called, we were sent 2 guys who said they were going to vacuum the carpet and we had to stay there because they didn’t have any room available (our card had a number which was then crossed to this new one). I asked about another room as the smell was not going to go away. As they could not vacuum the carpet, all of a sudden they found another room available. Not nice at all.
1.5
The staff really struggles with English. They didn’t explain anything. We couldn’t phone reception as there was no guide to show how. Had to walk down to ask them how to reach out to them. Could put slippers in the room. After a long day of site seeing in boots your feet are tired and slippers is a nice change.
2.0
Was about 15-20 min walk into old town. We had a car but definitely doable
1.5
The hotel was okay overall, but underwhelming for a four star hotel. Some toiletries were already empty when we arrived, and the beds were not so comfortable. The AC didn’t work.
2.5
Excellent hotel, conveniently located 15 minutes’ walk from the old city, and with a superb breakfast. My only complaint is that nobody informed me during checkin that I will have to pay for parking. Only while checking out I was told that they charge 15 Euros per day.
2.5
Very friendly and helpful staff, room was clean and comfortable.
1.0
Quite a walk from the city center and situated in somewhat of a ghetto area. Staff was friendly but very long wait and not very helpful with several shortcomings in service.
5.0
So pleased with the overall experience we had staying here. The property was very well maintained, the staff was helpful when we had questions, and the breakfast in the morning was WELL WORTH the 18 Euro. We chose to eat dinner at the hotel restaurant one night and it too was perfect; the food was unbelievably delicious (HIGHLY recommend the walnut ravioli) and the service was impeccable. The room was average, like any hotel room. But the overall experience made it unforgettable.
1.0
The rooms in this hotel were surprisingly generic given its historical exterior. But certainly clean and functional. Could benefit from a hot water kettle in room for tea/coffee. The breakfast is very good but be aware it can get noisy because the hotel caters to your groups. The fitness center is poor - I couldn’t figure out why the elliptical machines had no power on. Needs to be improved if hotel advertises it as a feature. The hotel is not very close to the historical city center - it’s a 20 min walk. While it’s not an issue in good weather, it means you’re taking the bus in the winter. We were here during the holidays and it was rainy and very cold. The plus is there is a small restaurant in the hotel if you want to stay in for dinner and don’t feel like dealing with going out in bad weather.
1.0
The hotel was nicely kept, convenient to the castle, and the staff were friendly. Only downside was that the person who checked us in told us that breakfast was included. Upon check out we were told that there was a 18 Euro charge for breakfast, addiing108 Euro to our bill.
2.5
Hotel and grounds (including a little chapel) were beautiful, immaculately clean and staff were helpful and friendly.
2.5
This was my second visit to the hotel. I liked the friendliness of the staff and the warmth that they projected. Also the layout of the property with the lawn area and the little chapel is very appealing.
2.5
Very central location clean quiet property excellent steam room breakfast buffet a little pricey but taste good
1.3
Welcoming staff. Fast lifts. Immediate hot water. Spacious rooms. Wide choice of food for breakfast. Beds are rather firm for my taste. Our room carpet was rather grubby. On an excellent bus route a few minutes from the city centre.
2.5
The room was spacious, quiet, clean and comfortable.
2.0
Clean and simple. We stayed for 2 nights. Good breakfast included
2.0
The hotel is quite beautiful and the rooms were excellent. The only drawback is that it is a moderate walk to the "old town". Not a big deal though, the bus passes right out front if you don't want to walk. Overall, very happy with decision to stay here.
1.3
Wonderful place. Nice staff. Breakfast was great. Very comfortable.
FAQs
How much does this hotel cost compared to others in Salzburg?
The average price for a rental in Salzburg is $204 per night. This rental is $0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at ARCOTEL Castellani Salzburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ARCOTEL Castellani Salzburg. Enjoy the water!
Is ARCOTEL Castellani Salzburg pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ARCOTEL Castellani Salzburg?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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