Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, sun loungers
View from room
Premium Room, 1 King Bed (Nomad) | Bathroom | Free toiletries, hair dryer, towels, soap
Premium bedding, in-room safe, desk, laptop workspace
View from room
8.8 / 10.0
Excellent(1,009 Ratings)

Hotel in Dallas, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel with 2 restaurants, near American Airlines Center
This hotel features 2 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Gym or Fitness Center

Map of Dallas, TX

Available Rooms

Room, 1 King Bed

1 King

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed (Zen)

1 King

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed (Nomad)

1 King

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Corner

1 King

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
expedia logo

Ratings and reviews

8.8 / 10.0
Excellent(1,009 Ratings)
1.0 / 10.0
Nov 2024
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude. This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
5.0 / 10.0
Nov 2024
The hotel was great itself! It is located in an area that looks sketchy outside. So becareful at night! It’s not located in the greatest part of downtown Dallas but the hotel itself was nice. When I booked thru hotels.com for two rooms for a girls trip I asked if rooms can be near each other and they did exactly that! So great full they accommodated that request! Staff was super helpful and nice to us! Kuddos to the bar/restaurant staff! Ugar was amazing!
4.0 / 10.0
Oct 2024
Interesting and unique decor. Friendly employee at front desk. Hamilton bar and restaurant was very good. Not the best area of town but I enjoyed the stay and would stay there again.
2.0 / 10.0
Oct 2024
Unsafe area and other guests and unfriendly staff.
3.0 / 10.0
Oct 2024
Got to the hotel at 4:10pm (check in is 4pm) and waited almost two hours because they had to verify their king rooms remaining. Rooms were also overpriced for what they were.
3.0 / 10.0
Oct 2024
The hotel is next to a big homeless camp and facing a busy highway. Sleeping at night is very hard. Getting to downtown Dallas is not easy as have to cross the highway. Our room wasn’t cleaned while we stayed there - it was only 2 nights, so not the end of the world. They also had weird large bugs which were crowling all over the conference room.
3.0 / 10.0
Sep 2024
Only complaint is air conditioning in room never got cool on a 95 degree night.
4.0 / 10.0
Sep 2024
Staff didn’t honor gold rewards for Expedia Huge disappointment for me and my date

FAQs

How much does this hotel cost compared to others in Dallas?

The average price for a rental in Dallas is $239 per night. This rental is $1 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Lorenzo Hotel Dallas, Tapestry Collection by Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Lorenzo Hotel Dallas, Tapestry Collection by Hilton. Enjoy the water!

Is Lorenzo Hotel Dallas, Tapestry Collection by Hilton pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Lorenzo Hotel Dallas, Tapestry Collection by Hilton?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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