Hampton Inn West Springfield
About this hotel
Hotel with free breakfast, near Big E This hotel features a fitness center, a 24-hour business center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Hampton Inn West Springfield offers 125 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of West Springfield, MA
Hotel in West Springfield, MA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.1/5.0
Excellent(1,013 Reviews)
4.0
The shower did not work.
2.0
Customer service at check in was like talking to a robot. Room was very small with no place to put bag because the fold out bag platform was missing, two hangars, and the wall was stained from a dark a fresh liquid spill. Worst Hampton out of maybe 70 I have stayed at.
5.0
Check in was quick and easy. Housekeeping did great
5.0
I laugh at the people who gave this hotel a bad review because of the food. Firstly, they have a clean area and hospitable staff. That to me goes above and beyond. Secondly, you cannot truly expect breakfast that is included in any hotel in the USA to be the best thing you have ever had. Of course you would not get fresh bacon or eggs, how can you expect more? It’s free… Change the system, or stay at a nicer hotel or go out to eat for breakfast if you are dissatisfied as this is standard across the country from where I have stayed at this price point. I believe I got what I paid for with this hotel and am satisfied with that. It was a safe place to sleep, the car was safe, the room clean and did not smell funny. Happy customer.
5.0
Always clean and easy access
4.0
Very Pleasant stay. Room was comfortable.
3.0
I had to put down a $250.00 deposit on my credit card because I used Hotels.com to pay! The room was only $158 total and was paid in full. The room smelled like a wet dog.
4.0
Check in was smooth. Received a follow-up text as condition of room, which was in very clean and tidy condition. The only drawback was a truck must have backed into their parking spot, which abutted our first floor window. The smell of gas filled our room while the truck idled. That wasn't a pleasant way to wake up.
8.0
This Hampton in was a little more rundown than others, but it served its purpose. Check-in was fast and easy. Everyone was very friendly. The heater was loud, but otherwise the mandatory quiet hours were thankfully observed!
10.0
Great service.
3.0
The staff is always professional, efficient and friendly. May be showing some minor age in places, but the location is great. Access to shopping, food and even a movie theater. Highly recommend.
6.0
Average but overpriced property.
10.0
Nice staff
4.0
Property needs an update with paint and upholstery and a restaurant/ bar in it.
3.0
Seemed very unsafe - rules indicated sketchy clientele. Large deposit required in case you destroyed property - again - sketchy.
5.0
It was a perfect place to stay. Close to just about anything. Hotel was clean and friendly staff.
3.0
The room is clean in the front desk was very very helpful
5.0
Very clean and nice breakfast with many choices
1.0
This stay was quite different than other times I've stayed at the hotel. First the $5 charge for parking is ridiculous! It is an open lot, adjacent to a plaza. The hotel is in dire need of a refresh. Stains on rhe carpets, lobby furniture that's dirty, vinyl wallpaper with marks, wet vacs left in the hallway. The breakfast was so unappetizing, we went out the 2nd morning. Dogs barking at 5 a.m.?? I understand there was a dog show in the area but really? I don't think I'll return.
2.0
It was not the same quality I have come to expect from Hampton Inn. The facilities were old and run down.
3.0
Great location for exploring the Pioneer Valley with good food options close by.
Hotel is overdue for a renovation. Public spaces are worn out and our room wasn’t much better.
4.0
Met my expectations for cleanliness and noise level. Staff were all nice.
3.0
The room was clean, thermostat was easy to use. Staff was friendly and helpful.
1.0
When making reservation, there is no parking fee shown. When checking out, hidden parking fee is shown on the bill.
Hotel reception said we’ll get $50 refund when we check out. But nothing was refunded.
5.0
Would recommend this hotel
2.0
We could not get the air conditioner to stop blowing cold air. We even tried turning it off still cold air! We were so cold.
5.0
Hotel was fine. Breakfast was good.
10.0
Liked having breakfast available until 10 am. The mattress in our room had seen better days. We needed to turn it to insure no one fell out of bed.
4.0
$5 per night to park in the parking lot. 5 stars if not for that.
3.0
We enjoyed our stay! We came for the night to go to the Big E. It was a clean hotel, comfortable room. We liked it a lot! Wish we could’ve stayed longer.
3.0
Not quite up to Hampton standards. OK, but not great.
5.0
The staff was great - everyone very pleasant and attentive. Our room and the breakfast rooms were very clean. The pool needs some attention - water was not crystal clear and the pool furniture and umbrellas were pretty shabby.
3.0
The check in staff person was amazing! Thanks!!
5.0
Availability at the last minute. Staff was very helpful
4.0
Everything good
2.0
Not clean
4.0
Négative note for bathroom door chipped at the bottom
5.0
Staff very friendly ans helpful rooms moldy smells horrible lota of people out in the parking lot very nosing
3.0
The stay was great and the girls at the front desk were perfect Angelica and tiara. The breakfast was great also.
5.0
Would absolutely stay here again
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $163 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn West Springfield. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn West Springfield. Enjoy the water!
Is Hampton Inn West Springfield pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn West Springfield?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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