Galaxy Hotel Iraklio
Hotel in Heraklion
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury hotel with 2 restaurants and bars
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a steam room are onsite.
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a steam room are onsite.
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.
Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Heraklion
Available Rooms
Superior Room, City View
1 Queen • 215 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Triple Room, City View
1 Queen • 1 Single • 215 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub
1 King • 431 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Room, City View
1 Queen • 300 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room, Pool View
1 King • 300 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!
2.5
Staff were very friendly and went out of their way to help us with a car park in when we arrived late at night. Clean, comfortable room and excellent breakfast by the pool.
2.0
Nice hotel and staff. But the hotel shuttle service option should be removed from listing because it’s not offered anymore.
5.0
Nice property and staff were very friendly
3.0
Place needs upkeep
4.0
The food was amazing and it was a 5 min walk from the city centre!
4.0
Liked:
Room: Good air con, lovely balcony with pool view.
Dining: Excellent breakfast & dinner buffets. (Greek yoghurt with fresh honeycomb, chicken cacciatore, roasted asparagus, wonderful cake selection). Pool menu: good chicken gyros, avocado salad.
Evening dining area: beautiful romantic atmosphere.
Pool: Lots of sunbeds, relaxing chillout music, refreshing pool big enough for several people. Poolside coffee came with biscuits. In the heat of the day we were offered complimentary fruit-infused water.
Going out: Buses to Knossos & Archaeological Museum leave nearby. Staff were happy to recommend a sports bar & beach.
Customer service: Staff usually approachable & eager to please & if we had a problem Anna & her management team went out of their way to apologise & make things better.
Didn’t like:
Full-board lunch being a 3-course meal; would have preferred the lighter pool menu.
Very laid-back food service in 2nd floor restaurant & by the pool; the quality of the food usually made it worth the wait but it would have been a more 5-star experience if it had arrived sooner.
Staff being defensive in response to minor complaints. It would have been better if all staff were as open to feedback as the management team.
Final comment: Despite a couple of small issues, overall we really enjoyed ourselves at the Galaxy Hotel & we’d easily recommend it to family & friends; it’s a beautifully designed, relaxing place with attentive staff, lovely food & a decent pool.
4.0
The property is not very well located, about a 25 min walk to the main city center.
Everything in the hotel area was nice and service was good, good buffet breakfast with attentive staff.
The rooms need some updating and are a bit small.
2.5
Amazing stay and regretfully we didn’t stay longer than one night in Heraklion. The hotel is a 10 min walk to the port which is really lovely. The hotel is fantastic and the breakfast was superb, although we had to abruptly rush out after 15 min because we had a flight change and needed to rush. We will come again and stay longer to enjoy the amenities more next trip!
5.0
Very nice hotel and staff very helpful
2.5
everything was perfect
the bathroom too small
Breskfast Comfort Servicevery good
5.0
I loved everything about this hotel from the fantastic breakfast to the outdoor cafe. The building is in a good location with quick access to many cafes and bakeries. The location seemed very safe with access to ATMs. The staff was polite and helpful and our room was exceptionally clean. It’s also easy walking distance to city center.
4.0
Ok
5.0
Just lovely!
5.0
An excellent hotel in Heraklion about 10 minutes from the port and the hotel. Konstantina checked us in and she was wonderful and friendly. The room although a little small was very comfortable and well appointed. The free breakfast at this hotel was simply outstanding - from the variety to the presentation - something i looked forward to every morning. Location was great - about 1 km walk to the main Iraklio city center / square where all the action is. The hotel is also 10 minutes from the port,
10 minutes from the airport and about 10 minutes from Knossos palace (which is a must-see in Crete). They have a really nice bar on the reception level that is open late if you want to wind down after a long day of sightseeing with a drink (or many). All in all, excellent hotel and excellent staff - highly recommend!
5.0
Super comfortable, great location. Don’t do like I did and only discover the pool as you’re checking out - it looked amazing.
2.0
Property look great. But when we arrived there was no electricity and the day was almost 40 Celsius. No Aircondition. No Internet and I needed to checking my flight. I had to look for another place.
4.0
This was a very convenient hotel for our one night stay in Iraklio before a ferry trip the next day. The beds were decent and everything was very clean. The room was a bit small/tight for maneuvering around so perhaps not recommended for larger folks or folks with lots of luggage.
5.0
We loved our stay at the hotel, the room was so nice and very big. The AC was great and the room was very clean. The staff was so nice. The breakfast was amazing. We would recommend this hotel and would love to stay here again!
4.0
Wonderful breakfast, lovely room. A bit of mix up regarding city tax that was collected upon checking in and again at check out. No one informed us the tax was per night. I would have thought all taxes would have been collected at check in.
2.0
Excellent location close to the center of the city, and a clean hotel overall. But the coffee at the breakfast was horrible, so it was a bad way to start the day every day.
5.0
I’ve always liked this hotel. Comfortable rooms, quick checkin, excellent staff, excellent facilities, and excellent restaurants. I recommend this place to all of my friends.
5.0
Very nice hotel with great rooms and lovely amenities. We really enjoyed our three night stay at the Galaxy. Staff were very friendly and helpful and the buffet breakfast the best we’ve had on our travels with so much fresh produce and warm food options. Good location with a short walk (15 min) to the old town, also the ‘hop on hop off’ bus stops straight outside the hotel.
5.0
The hotel room was impeccable
The complimentary wine, water, breakfast, pool and stuff were friendly and very helpful.
5.0
Staff was incredible. Pool was fantastic. Breakfast was great. We would recommend this hotel to anyone.
5.0
Front desk staff are so helpful and welcoming
5.0
It was a nice place with competent staff, clean and in a nice area!
2.0
Their service is good and comfortable. But they don’t offer water for the second day no matter how many days you stay the hotel. They only offer the first day water.
5.0
The Galaxy Hotel was a very good, clean and excellent hotel. Receptionist and the bellboy all were extra helpful. Highly recommend this hotel to stay in Heraklion.
5.0
Excellent, friendly service. Beautifully clean. Quiet and calm environment. Excellent pool. Easy, short walk into the centre.
5.0
The staff was very friendly and helpful! When I arrived on an extremely hot day I was dripping with sweat after walking from the bus station. The concierge offered me a "refreshing towel" to wipe my face off and honestly, it was the highlight of my 3 weeks in Crete. They answered any questions I had. I needed to mail some postcards and they had stamps for sale and mailed them for me, saving me from having to walk around and figure that out. They had a cab to the airport waiting for me at 6am on my departure day which was a huge stress relief. The room was great, big, clean and air conditioned. Breakfast was beautiful and delicious. I only had a few minutes to spend in the pool but it was nice. It seems to only get sun on it for a couple of hours since there are buildings surrounding it but it didn't matter since it was so hot outside and I didn't need to get sunburnt anyways. The location was convenient. Plenty of dining options nearby and also a short and pleasant walk to the city center (maybe 20 mins). Part of that walk is through a relaxing park with a nice place to get coffee. Would definitely stay here again! Do it!
5.0
Very Nice hotel
2.5
Nice hotel and very accommodating. Handled our transfer from the ferry to the hotel, and once at the hotel the amenities (pool, bar, restaurants) were great.
5.0
A high quality hotel in a relatively quiet part of town and only 10 mins from the airport.
Local dining within walking distance if you want to eat off property.
5.0
Clean, Nice hotel. Professional staff
2.5
Hotel was very lovely. Parking is free street parking, we found a spot relatively quickly. Room was very nice and staff was exceptionally friendly and helpful. Would recommend !
5.0
The hotel is conveniently located.
The staff was friendly and extremely helpful and knowledgeable.
1.5
Nice smart, clean hotel. Breakfast good. Room was good size. However, my room was facing the main road outside and you could hear traffic most of the day and night.
2.0
We stayed at this hotel for 2 nights. The breakfast was fantastic, and the location was good, less than a 15 minute walk to the city center. Really had a North American hotel feel to it, particularly the rooms. Pool was closed for cleaning unfortunately, but all in all, we didn't have any issues. Only about 10 minutes or so from the airport, so very convenient
5.0
Large comfortable room with very good breakfast buffet with plenty of choice. There is a small car park around the back but you need to ask in reception for them to open the barrier for you.
FAQs
How much does this hotel cost compared to others in Heraklion?
The average price for a rental in Heraklion is $107 per night. This rental is $86 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Galaxy Hotel Iraklio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Galaxy Hotel Iraklio. Enjoy the water!
Is Galaxy Hotel Iraklio pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Galaxy Hotel Iraklio?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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