Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout drapes, iron/ironing board, free WiFi

6.2 / 10.0

Outstanding(1,008 Ratings)

Hotel in Gatlinburg, TN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center
This smoke-free hotel features coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and laundry facilities.
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

11.5 mi

Dollywood

9.7 mi

Ripley's Aquarium of the Smokies

0.9 mi

Mingo Falls

29.6 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

2 Queen • 400 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking, Jetted Tub

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Quality Inn Creekside - Downtown Gatlinburg

$$$$

6.2 / 10.0

Outstanding(1,008 Ratings)

Hotel in Gatlinburg, TN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

11.5 mi

Dollywood

9.7 mi

Ripley's Aquarium of the Smokies

0.9 mi

Mingo Falls

29.6 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

2 Queen • 400 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking, Jetted Tub

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 400 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

6.2 / 10.0

Outstanding(1,008 Ratings)

1.0 / 10.0

Dec 2024

How they have it set up is terrible your room is a block away from the front desk and you have to drive or walk depending on how the weather is for breakfast so I decided to book another day no biggie so I decided to check my bank account and the lady at the front desk charged me twice not only that she charged me twice when I checked out I checked my account again and she charged my card a third time I will not be returning to this hotel ever again hadn't I checked my account she would've gotten away with it

5.0 / 10.0

Dec 2024

We arrived early in the morning for our stay. We were greeted both pleasantly and professionally by Andre. He gave us all the information for our stay. When I needed it repeated, he did so while being both patient and polite, giving us a good feeling right at the start. We enjoyed our clean, quiet, and comfortable room and ended our stay with a well made and tasty breakfast. All of our interactions with staff made us feel like welcomed guests!!!👍❤️

2.0 / 10.0

Dec 2024

Elevator didn’t work so we had to walk down the giant hill to eat and back up the hill to get to our room! Doors on the room didn’t work properly either. The place needs updating bad!!

3.0 / 10.0

Dec 2024

Comfortable place to rest after a long day in gatlinburg. Door handle was not secured to the door and you had to open the door in a specific way. Toilet would either not flush or flush and then took FOREVER to fill back up. Other than that, great location and nice hotel.

5.0 / 10.0

Dec 2024

Had a wonderful time with our friends and I had a blessed birthday. Would do it again.

2.0 / 10.0

Dec 2024

We checked in which was easy however we got to our room, tiredfrom the drive, found out the tv did not work on iver half the channels so went we went for breakfast the following mirning we told the front desk, he said that he would have someone fix it that day, we got back that night and no one had fixed the issue. So again the next mirning we went back down to the office and told the front desk again and again he said that he would let maintenance kniw we also at that time told him about the light above the mirror flickering and he said he again would let maintenance know again we come back that evening and you guessed it nothing was done. We did not go back down the following mirning we figured ut was not going to get fixed that they would again give us the same song and dance so upon checking out we told a different front desk attendant and he did not see the paper that the other front desk wrote everything down on. We also let them know at this time about the shower head constantly dripping and the sink faucet not turning off unless you found the sweet spot. We did not mention the soiled lamp shades because at this point i was already annoyed that things were not repaired while we were there and just felt it was no big deal. Would not let me add photos or the video of the tv not working properly or the video of the light flickering...

1.0 / 10.0

Nov 2024

Horrible Experience – Stay Away! I don’t usually write reviews, but my stay at this hotel was so bad that I feel compelled to warn others. The conditions were disgusting from the moment I walked in. The carpet was filthy, stained, and clearly hadn’t been cleaned in a long time. The fireplace was broken and looked like it hadn’t worked in ages. The bathroom was no better – the shower was dirty, with soap scum and grime all over, and the mirror was smeared with fingerprints. To make matters worse, there were bugs crawling around in the room. On top of all that, the room had a horrible smell, like a mix of mustiness and something else foul. I couldn’t even bear to stay there. I ended up leaving and finding another hotel nearby, as I couldn’t see any reason to stick around in such a terrible place. They refused to give me a refund, which just made the whole experience worse. I strongly advise anyone thinking of booking here to stay away. It’s not worth the risk, no matter how cheap it seems. Look elsewhere!

4.0 / 10.0

Nov 2024

Very nice staff , great location.

5.0 / 10.0

Nov 2024

Great location, good breakfast, very friendly staff

3.0 / 10.0

Nov 2024

Rooms were nice. They do need to be worked on. Toilet was loose. One of the light switches did not work. The door was rotten ion the bottom which did not let it close properly. It needed some repair work to the wall under the sink.

2.0 / 10.0

Nov 2024

A lot of thing wrong with room when I told the front desk they said they would get maintenance to look into it but never came by or have us change rooms

3.0 / 10.0

Nov 2024

Having bears roam freely on the grounds made the stay enjoyable! The rooms were okay, nothing to write home about. No hair dryer or usb plug ins. No tub shelves and the shower curtain was too short.

4.0 / 10.0

Nov 2024

Very comfortable bed and close to everything.

5.0 / 10.0

Nov 2024

The check in process was good and the staff were very friendly. The room was very clean and the beds were comfortable. Walking distance to the strip was good. Nice Hotel

2.0 / 10.0

Oct 2024

It was ok, I didn’t get the room I had booked online. I was supposed to get a king bed with a soaker tub in room, but when I checked in, was told because we had dogs we couldn’t have that room. It shouldn’t be available online if it wasn’t an option. I selected pet friendly hotel! Also was charged more than it said online for pets…. $25 a day for each pet is expensive, and was not informed of this until the day of check in by email. So it was too late to get a refund for the stay! Online it said $10 extra for pets!!! Why the big charge if you don’t want pets there just advertise it that way. I understand some dogs make messes… maybe inspect the room upon check out and price accordingly!!! Oh wait that would mean they had to work, sorry. We won’t stay there again! Also pets don’t like linoleum floors!

1.0 / 10.0

Oct 2024

Booked two rooms for my family, they had the better of the two rooms. Smahed bug on ceiling, head boards dust and visible hand prints from previous gueats. Mini fridge rusted, carpet not vacuumed. Ac united needed cleaned out smell came out of it with ac or heat.

1.0 / 10.0

Oct 2024

Jazzuci didnt work, no hot water, fireplace didnt work. Employees didn't care. We asked to move rooms and told no. Mold growing in rooms. Not clean. Tiles and flooring falling apart.

5.0 / 10.0

Oct 2024

Front desk was very nice and accommodating. We've stayed here many times and its one of the best in Gatlinburg. We love watching the bears from the rooms on the hill. Right downtown easy to get to anything inside Gatlinburg.

3.0 / 10.0

Oct 2024

This hotel was in an extremely convenient location to the park. It was very outdated & could use updates to the bed, carpet, bathroom. Everything worked but very old. We also did not like the fact that the hotel was spread out over several buildings. We had to walk up/down a giant hill and walk a half block to the lobby/breakfast area.

5.0 / 10.0

Oct 2024

We booked at the last minute. They had a room with a king bed available. We had another hotel booked but further away from our destination, so we looked this hotel up within the hour that we needed a room. They had one. Very friendly. Nice room.

1.0 / 10.0

Oct 2024

Absolutely disgusting!!!! We checked in around 5:30pm and the first room we went into the beds were completely untouched from the previous guests. I understand that for the price and location it won't be the most updated place, but you can at least change the sheets before we arrive! The pictures on the web do not do justice at all!!! The building literally looked like it was falling apart, and the bathrooms were so dirty it's like they don't clean at all. We asked to get a room change and they gave us another room that the beds were made but the bathroom and everything else you could tell were still very dirty. The doorknob was loose, I was so afraid someone was going to be able to break in. They included "free breakfast" we decided not to eat there since the whole thing was disgusting. We weren't the only ones with this issue they were another family that seemed to have the same issue I saw them go in one room right after we arrived and switched to the other building in front a couple of minutes later. Here are the pictures of the room we walked into. Didn't even get a discount or refund at all just an "oh I'm sorry about that". We paid over $350 ONE night Thursday-Friday October 10-11. No holidays or weekend stay. (we paid extra because we had two small yorkies) And they told us they couldn't give us a better room then that because of the animals. I understand all that but sheesh at least give me something that is upkept. Wall to ceiling was dirty!!! Unbelievable!

4.0 / 10.0

Oct 2024

Our stay was just fine. The hotel is older,but in a wonderful location. It would be crazy to complain, because of the price. We enjoyed having a jacuzzi in our room. That turned out to be a bonus,and they are pet friendly. The staff were the best part. They were all helpful and happy to help with anything.

4.0 / 10.0

Oct 2024

Stay was good price good

5.0 / 10.0

Sep 2024

The guest service employees were great. The room was not cleaned well, smell like mold and the bathroom was a biohazard with fecal matter on the wall. This property charges for parking now where they never did in the past. All things considered, we won’t be staying again. Additionally, there are two elevators but only one that works. Only one luggage cart in total. I hate how the owners just let their properties go. Good thing there are many choices.

1.0 / 10.0

Sep 2024

Booked a non-smoking room the room absolutely stunk of cigarette smell. We asked to be moved with moved to another room. It stunk just bad. The bathroom was dirty did not clean the toilet

8.0 / 10.0

Sep 2024

Front desk guy is friendly and knows how to give a good customer service Easy and quick check in and out.

4.0 / 10.0

Sep 2024

This place is located downtown.Easy walk everywhere. Just park and go. Could use a little upgrade. Staff was very friendly.

2.0 / 10.0

Sep 2024

The room assigned did not match the room on the website. They changed our room but had to take queen beds instead of a king. Blamed it on expedia for not booking the right room.

6.0 / 10.0

Sep 2024

Out dated but nice for what it is ! Great staff

6.0 / 10.0

Sep 2024

It was nice and quiet.walking distance to food and shopping.

6.0 / 10.0

Sep 2024

I did not like the charge for the parking in the beginning, but appreciate when the y flag it because of my 3 night syay

10.0 / 10.0

Sep 2024

It was a great price for the location! Easy to get to from street and walk around the downtown Gatlinburg area. 5 stars!

2.0 / 10.0

Sep 2024

This hotel is disgusting the room is not clean There is dust in room everywhere. The floor is dirty. There is a mold in the bathroom. The service is rude. !!!!! I have never been hotel like this in my life. !!!!!

4.0 / 10.0

Sep 2024

Staff is excellent. But our accomodation was not up to mark. First room which was given to us was terrible, extremely stinky, floor was sticky if you walk barefoot, felt like someone vomitted on the floor . We immediately asked the receptionist to change our room which they agreed to. Second room was little better but the bathroom has the drainage problem while taking shower which was not good. They charged extra for parking and some extra charge on top of the room booking which we did. you can have bear sighting frequently over there (they say it is friendly bear which roams around quite often).This hotel is in downtown of Gatlinburg so walkable distance for any activity nearby.

8.0 / 10.0

Sep 2024

Seen a bear everyday we were there.

10.0 / 10.0

Sep 2024

Great location Excellent staff

2.0 / 10.0

Sep 2024

The service was fine. I would say there is a lack of regular maintenance, like how my door would only unlatch if I pulled up on it instead of down and scuff marks all over the walls of the room that could easily be painted over. The room was clean but the area going out the front door of the building had a cigarette butt and broken glass in the floor the entire weekend I was there.

4.0 / 10.0

Aug 2024

Very walkable to shops and restaurants. So much to do surrounding the hotel. Service was excellent! Breakfast items were typical. Room was a bit dated. However, we were in a pet friendly room. The room I booked was nicer and more updated but the desk informed me that certain rooms are given to people with a pet.

10.0 / 10.0

Aug 2024

Convenient,clean,breakfast

4.0 / 10.0

Aug 2024

Arrived at property and were immediately hit with a hidden and unexpected non-refundable pet fee that wasn’t listed anywhere on the booking page. We were initially given a room that had a roach under the sheets. The room was dirty in general and had a lot of stains and wear & tear. The bathroom also had spiderwebs with spiders in the corners. It looked like housekeeping had swept and mopped but little else as far as cleaning. We notified the staff and they accommodated us with a room that was a little bit better but not anywhere near what we were expecting. The staff overall were friendly and helpful but due to the state of the rooms we won’t be staying here again, nor would I recommend it.

FAQs

How much does this hotel cost compared to others in Gatlinburg?

The average price for a rental in Gatlinburg is $406 per night. This rental is $268 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Quality Inn Creekside - Downtown Gatlinburg. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn Creekside - Downtown Gatlinburg. Enjoy the water!

Is Quality Inn Creekside - Downtown Gatlinburg pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Inn Creekside - Downtown Gatlinburg?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

Explore similar vacation rentals in Gatlinburg

Explore all rentals in Gatlinburg

9.8 / 10.0

Outstanding(4 Ratings)

Smoky Best - Glowing Twilight

House

in Pigeon Forge

Garden · Pets allowed · Kitchen or Kitchenette

This inviting House in Gatlinburg can fit your needs for many types of vacations, at $125 per night.

$$$$

Quality Inn Creekside - Downtown Gatlinburg

Hotel in Gatlinburg, TN

Reasons to book

About this hotel

Amenities

Map of Gatlinburg, TN

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking

Quality Inn Creekside - Downtown Gatlinburg

Hotel in Gatlinburg, TN

Reasons to book

About this hotel

Amenities

Map of Gatlinburg, TN

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Gatlinburg?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Quality Inn Creekside - Downtown Gatlinburg pet friendly?

What amenities are available at Quality Inn Creekside - Downtown Gatlinburg?

Explore similar vacation rentals in Gatlinburg

Gatlinburg travel inspiration

Related vacation destinations