The beds were very uncomfortable and the breakfast was all sugar and carbs and powdered eggs

Very efficient and friendly customer service! Thank you!

The pool was dirty. Sludge from the filter was oozing in the pool and floating everywhere. Despite rules being posted at the pool, teenagers were left doing what they wanted making it uncomfortable for others. When reserving through the hotel, i was told it would be over $500 per night. When i went through Trivago it cost me just over 500 for two nights. I dont know where's the justification in that. You can't sleep more than 4 people in the room. How does a family of 5 or 6 stay there? I was told I'd need a second room. Other Hotels give you the opportunity to sleep with your whole family It used to be cheaper. If im going to pay premium price, I better get quality service. I really liked this hotel, but it seams as though they view making mobey over the experience. Ill see if there's other Hotels that offer better experience.

U

Clean room, bed and pillows were very comfortable. About 40 minutes to downtown Montreal including the Notre Dame Basilica. Friendly staff and good price. Drew breakfast makes this a good place if you have kids. There is also a Tom Horton right next to the parking lot.

Materess really cheap and lot of street noise

Clean, friendly staff, good breakfast, salt water pool and hot tub

The room had some wear and tear but was cleaned. The continental breakfast was your basic breakfast: a waffle maker, oatmeal, and cereal. The eating area is small, and they put a lot of seating in it, so it will be a tight squeeze. Some front desk staff are bilingual; they speak French and English, which greatly helps. The front desk customer service was okay. There was plenty of parking and many restaurants within walking distance.

everyone at the hotel spoke English and was very helpful

It was Really good.

was very convenient and close to Hwy

0

good

Beautiful and comfortable room, very good service and nice breakfast!

Nicely renovated room on the third floor, friends on the first didn't have nearly as nice a room. Bathroom fan made a bunch of noise and the exercise machines could use some maintenance. Otherwise, nice hotel, good location, excellent service.

A room with no charm with a view on the parking lot. No bath, just a horrible shower with a handicap bench, very depressing. The pool was pack with kids from a hockey tournament.

Nice

Efficace

0

Everything was terrible in this hotel, the staff and service were more than terrible.customer satisfaction is the last thing the care about and these were the exactly words said by receptionist with attitude and yelling and that was just because we asked to change the room which was ugly and dated.

Check-in smooth as usual, room spacious and clean, pool and hot tub is why we go there, perfect as usual. Nice breakfast is a big bonus.

Breakfast tables not cleaned, Showers not well cleaned drain does not flow tub fills up while taking shower. Check in is way to late 4:pm. Will never be back to this hotel.

The employee that served us was extremely rude and irrespective. The hotel was extremely full with young children screaming and running all over the place. Zéro accès to the pool as it was taken over by the hockey teams. Got kicked and coughed on multiple times. The pull out bed for the kids was crooked and the kids barely slept. Back pain in the morning. No wine glasses in the room. Only plastic cups. The breakfast is so full you can’t move and unable to access the waffle maker because the line up is so long .

Very convenient for our ski trip to Sauveur. Very clean modern room. Close to numerous restaurants (walking). Only negative was the air in the room was a bit dry.

Everything is in walking distance

Booked hotel for 1 night to swim and spend time with grandkids. Love the pool and hot tub, nice breakfast included. Love this hotel

Everything is fine, but it's too noisy outside at night. We're on the 3rd floor, yet we can still hear the constant noise of vehicle engines throughout the night.

The rooms are outdated, the couch was damaged, the corner lamp was stained, the carpet is very old and so looks dirty. It is a shame that this hotel has the Compfort Inn name

ok

fantastic parking, my girlfriend saw a cute squirrel she adored, amazing beds i was quite exhausted after an 8 hour drive and couldnt have asked for a more wonderful room, check in was very smooth and i was able to enjoy the sauna before going to sleep, breakfast was alright but it was included so i cant complain.

Lots of options for breakfast from eggs and sausage to waffles to oatmeal. There were also lots of tables to accomdate guests. I thought the front desk could be more welcoming. It was more of a serious 'what do you need" instead of a smile and 'Welcome'. There were lots of eating options within a very short walk. The parking was plentiful. We arrived at 1 pm and the check in was 3 pm. The hotel agent wanted $55 to check in early which seemed excessive so we just looked around town for awhile. It seems a more frienfly option would have just been your room is not ready' and have the guest ask how much to check in early.