Viceroy Riviera Maya, a Luxury Villa Resort

Ocean View Two Level Villa with Large Private Pool | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Shower, designer toiletries, hair dryer, bathrobes

Luxury Villa, 2 Queen Beds (with Private Plunge Pool) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Signature Villa (with Private Plunge Pool and Deck) | Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Signature Villa (with Private Plunge Pool and Deck) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

4.7

Outstanding(358 Reviews)

Hotel in Playa del Carmen

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Adults-only beachfront hotel with outdoor pool
Catch some rays at the beach or spend the day relaxing at Viceroy Riviera Maya, a Luxury Villa Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Housekeeping is available on request.
Viceroy Riviera Maya, a Luxury Villa Resort offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

2 Queen • 968 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Luxury Villa, 1 King Bed (with Private Plunge Pool)

1 King • 968 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Royal Villa (with Private Plunge Pool and Deck)

1 King • 968 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Villa, Beachfront (with Private Pool and Deck)

1 King • 1668 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premium Villa (with Private Plunge Pool)

1 King • 1668 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Viceroy Riviera Maya, a Luxury Villa Resort

$$$$

4.7

Outstanding(358 Reviews)

Hotel in Playa del Carmen

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

2 Queen • 968 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Luxury Villa, 1 King Bed (with Private Plunge Pool)

1 King • 968 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Royal Villa (with Private Plunge Pool and Deck)

1 King • 968 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Villa, Beachfront (with Private Pool and Deck)

1 King • 1668 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premium Villa (with Private Plunge Pool)

1 King • 1668 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.7

Outstanding(358 Reviews)

5.0

Sep 2024

Small boutique property with beautiful grounds, excellent service, spacious and very private villas with private pools. It is best for very quiet, relaxing, secluded type of vacations, even though Playa del Carmen is only a short taxi drive away. I think they strike a great balance between eco friendliness, nature and comfort. They have a very nice SPA as well

5.0

Jul 2024

When I first booked this trip, I noticed some mixed reviews that I’d like to address. My experience was outstanding! The location is beautiful and peaceful, yet welcoming. You truly feel immersed in the jungle. The rooms are more spacious and comfortable than typical resort rooms. I was initially concerned about the beach being described as rocky, fearing it might be unusable. However, the ocean was very close and perfectly enjoyable. While there are some rocks, it didn’t hinder my ability to relax and soak in the waves. Additionally, a short walk down the beach offers a different experience if desired. Another review mentioned mosquitos as an issue. Expecting the resort to control mosquitos is like expecting a hotel in Seattle to control the rain. Yes, there are bugs in the jungle, but the resort provides ample mosquito repellent. One reviewer complained about a long uphill walk at the resort, but I found everything to be easily accessible. There was a slight uphill climb for about 20 yards, which is hardly worth mentioning. Compared to other resorts where I’ve had to walk 20 minutes to get food, navigating this resort was a breeze, and the surroundings are incredibly beautiful. Finally, I really enjoyed the food. Yes, it’s expensive to eat and drink, but that’s expected at a non-inclusive resort. Frankly, I’ve stayed at similar places, and the experience here was worth every penny. Alberto and others made the the experience so easy. I'd absolutely go again.

5.0

Jun 2024

Everything was perfect and beautiful. Me and my wife loved it. We will definitely come back.

5.0

Apr 2024

Great staff set the viceroy apart. Beach front location.

5.0

Mar 2024

The villa was beautiful and the staff was so friendly.

2.0

Feb 2024

This hotel is quaint and adorable for a quiet couples trip. The staff and service is impeccable. They are so very kind and attentive to every detail. The villas and very private and the grounds are lush jungle and really lovely

5.0

Feb 2024

The villas are a dream and the walk path to the pool with access to the beach is just a dream.

2.0

Dec 2023

Very dark rooms. Inadequate lighting on the casitas, as you go outside and all over the property. Hard to see steps and I fell. Waiters got something wrong with every order.

5.0

Dec 2023

The resort is quiet and hidden for those looking for privacy. The facilities and amenities were top notch and well taken care of; the staff were friendly and attentive. Highly recommended.

2.5

Dec 2023

Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful.

5.0

Nov 2023

We had a fantastic stay at the Viceroy. From the moment we arrived it was first class the entire time. We used the resort car service which was nice to not have to hassle with the taxis when we arrived at the airport. Straight through the chaos, to our car and away we went. Greeted with drinks and quick lay of the land and shown to our bungalow after the financials were handled. Could not have been happier with #34. It was off the main path, plenty of privacy and extremely clean. Great plunge pool was used daily/nightly. Hammock needs changed as the ends were too close and couldn’t lay back. Room was amazing. No complaints. Clean, cool and comfortable. Outdoor shower was exceptional and almost every shower was taken outdoors. Entire setup was perfect we really felt like we were there alone. Food was very good. Menu selections had a nice variety. My girlfriend is a vegetarian so I was a little worried about finding options for here but wait staff understood and were helpful in making sure she had choices. Beach was the least impressive of the entire facility. It was nice but not great and was rocky as other reviews suggest. Would not go for the beach specifically but pool area was great. All staff were amazing and extremely helpful. Could not have been happier and it didn’t feel forced. Bottom line is we will be back and excited for another trip. You won’t be disappointed. Could be a bit noisy on the weekends from neighbor resort. It was on Friday.

3.0

Nov 2023

The staff wants to suck your blood , not friendly at all.

5.0

Jul 2023

Very nice experience. The staff was fantastic!

5.0

Jun 2023

Beautiful, relaxing and excellent staff

4.0

Apr 2023

Hotel / resort was good and well appointed. Staff was nice and friendly. You got feel as we stayed in a jungles. Main value of this place - privacy and quietness. Few things to consider: beach was rocky and inaccessible with bare feet, need short walk to neighbor hotel sea access point. There were only two restaurants on the property - consider 15 min taxi ride at fixed $20 as alternative dinnner in town. Another tip: Once book airport transfer - stay away from Shuttle Central transfer company (offered by Expedia - we regret) : driver came late (40 min.), minibus was bitten up. Our driver - also had fun watching TV season on his cell phone all way while driving to our resort. 😀 We did his video! Viva Mexico 🇲🇽!

3.0

Feb 2023

Very much a Private facility

5.0

Jan 2023

The grounds are beautiful and our room couldn't have been better. The private plunge pool and outdoor shower were so relaxing. We stayed 8 days and had all meals but one at Viceroy - the food was fabulous. The beach is beautiful but rocky at the shore line. The staff and service are first rate. Every request was taken care of immediately! Playa Del Carme in an easy 15 cab ride away with lots to see. Many excursions are available but we came to just take it easy and didn't try any. I HIGHLY recommend Viceroy and hope to go back.

2.5

Nov 2022

We did The Best Choice with Viceroy! Incredible Rooms, The Best Service, the Spa is a Other Nivel Nice Beach and Beautiful View, Excellent food, The Service in the Beach Wowwww, We come back Soon!

5.0

Nov 2022

The staff at the Viceroy is unbelievable! Best experience at a resort I have ever had! My wife and I went here for our honeymoon and we could not be happier with our experience!

5.0

Oct 2022

Great place to stay if you are looking for something quiet and relaxing. The private pool villas are awesome and perfect for a romantic get away. Lots of wildlife to see on the property being set in the jungle. Staff was very professional. Came here in September 2022 for reference and the main drawback is that the beach is not good for swimming due to an abundance of rocks. Food and drinks were very good but could use a little more variety in the breakfast menu. I did some spearfishing in front of the property and the kitchen cooked the lobsters, octopus and fish I caught which was prepared wonderfully. Not a great spot for the family, but I would definitely recommend this place for couple looking for a romantic escape.

5.0

May 2022

We liked the privacy of the rooms, the private patios and pools. The music from neighboring properties was loud two out of the three nights we were there and made it difficult to sleep. The service was very good. The rooms were beautiful but a little dark. The bathrooms were very nice. We liked the indoor and outdoor showers.

5.0

May 2022

The rooms and property are beautiful - small houses in junglelike nature. The rooms look like something out of a movie with a plunge pool and hammock. The staff is extraordinary! They were so friendly and helpful. Special thanks to Rodrigo who told me where to find delicious tacos in Playa del Carmen and was so welcoming at the poolside breakfast restaurant. The spa is wonderful and there was music every night. Definitely recommend it for a romantic getaway.

5.0

Apr 2022

The staff was outstanding.

2.0

Mar 2022

The service at this property was beyond excellent. The pool, gift shop, and wait staff went above and beyond my expectations. The exceptional staff members included: Pepe and Francisco at the the restaurant, Yvonne at the gift shop who shopped for a sun shirt for my daughter, and Pablo at the dive shop. The food was also excellent. The real drawback at the hotel was the noise at night from the properties surrounding the hotel. The music was SO INCREDIBLY LOUD and being inside the rooms seemed to amplify it. Instead of addressing the issue, the hotel passive aggressively left ear plugs on the night table. The music was so loud on the edge of the property that the water in my glass was vibrating. I asked the first night if this happened every night, the reply was that “it only happens on the weekends.” Two days later when the noise was at a crescendo, I requested to move our room. The front desk staff was condescending and acted as if it were an unreasonable request. At the end of our stay, I was told by the butler that our late checkout was no longer viable because “we moved rooms.” Later, I showed the front desk staff our letter of guaranteed late check out and was granted a check out at 2:00. The noise would have been so much easier to tolerate had I known about the noise at the start of our stay. An explanation of the ear plugs and an acknowledgment of the noise at night would have gone a long way.

2.5

Feb 2022

Place was great. Perfect couples getaway.

2.5

Feb 2022

Excellent hotel.

2.5

Feb 2022

We stayed at the Viceroy for 2 nights during the week. We absolutely loved our stay. The service exceeded our expectations from the moment we arrived. The only negative things we have to say is that dinner menu during the week is a little lack luster. Everything else about our stay was amazing!

0.5

Jan 2022

The property was excellent. The staff was mostly great, however, I had $1,500 taken from my room. The manager was very apologetic and understanding, which I appreciated, but that doesn’t change the event.

2.5

Aug 2021

The property is beautiful and the rooms are large and very comfortable. Each one has an outdoor (and indoor) shower and private plunge pool. The food was excellent. The spa was beautiful. Lastly the hotel is pretty convenient to the Cancun airport.

2.5

Aug 2021

Love everything about this hotel. The service completely overrule the disadvantage of the beach. Would definitely come back and stay for more days.

2.5

Jun 2021

Relaxing, indulging, romantic. Perfect for our honeymoon. Staff was so welcoming, food was delicious, amazing villa.

2.0

Jun 2021

This place is very nice and private. It is a good change from the big resorts in the area. Service and accommodations are second to none. The only thing bad is that the food is very expensive. Most dinners for me and my wife were $200-300. I suppose that is the price to pay for a secluded getaway.

2.5

Jun 2021

I can’t say enough good things about this hotel. Everyone was incredibly friendly and thoughtful. Our massage experience was the best either of us ever had, it is a must. Breakfast every morning was perfectly prepared and you’re staring at the ocean. The room was spacious, secluded, and you can’t beat having an outdoor shower plus your own pool. This is the perfect place for a couple looking for a romantic and relaxing vibe. We will definitely go back.

2.5

May 2021

The staff was amazing

0.5

Jan 2021

real bad experience with the front desk and stuff

2.5

Dec 2020

A very relaxing, no stress trip. Villa's beautiful, staff excellent and great food.

0.5

Oct 2020

Staff was unhappy with having to do their jobs. The property is worn down, plenty of foul smells, loud AC noise, abundance of mosquitoes, the food is terrible and overpriced.

2.5

Jul 2020

This was our third stay at the Viceroy, and it continues to be one of the best resorts in Mexico. They are taking all appropriate precautions related to COVID-19, which I was impressed by. This is a perfect location for anyone looking to relax and enjoy a beautiful beach resort, while also being safe during this dangerous time.

2.5

Feb 2020

I loved this place! It was amazing! Great service. Perfect place.

0.5

Sep 2019

We didn’t get to stay as they had locked the gates to the property. We received an email the day before saying we had been transferred to another hotel via our booking site. Apparently they are having property disputes with the neighbours or something... why we wee only told the day before when apparently this has been happening for weeks who knows.

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $204 per night. This rental is $1,337 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Viceroy Riviera Maya, a Luxury Villa Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Viceroy Riviera Maya, a Luxury Villa Resort. Enjoy the water!

Is Viceroy Riviera Maya, a Luxury Villa Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Viceroy Riviera Maya, a Luxury Villa Resort?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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Garden · Pool · Air conditioner

Experience vacation in Playa del Carmen with our Hotel, Banyan Tree Mayakoba. Enjoy amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Viceroy Riviera Maya, a Luxury Villa Resort

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Luxury Villa, 1 King Bed (with Private Plunge Pool)

Royal Villa (with Private Plunge Pool and Deck)

Villa, Beachfront (with Private Pool and Deck)

Premium Villa (with Private Plunge Pool)

Viceroy Riviera Maya, a Luxury Villa Resort

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Luxury Villa, 1 King Bed (with Private Plunge Pool)

Royal Villa (with Private Plunge Pool and Deck)

Villa, Beachfront (with Private Pool and Deck)

Premium Villa (with Private Plunge Pool)

Reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Viceroy Riviera Maya, a Luxury Villa Resort pet friendly?

What amenities are available at Viceroy Riviera Maya, a Luxury Villa Resort?

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