El Sueño Hotel & Spa
Hotel in Puebla
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Adults-only Puebla hotel in Puebla Historic Center with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool.
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Puebla
Available Rooms
Standard Room, 1 King Bed
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 387 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Master Suite
1 King • 538 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Plus
1 King • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Double Beds
2 Double • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Great place!
5.0
Great service and charming hotel in the heart of the historic center.
10.0
The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
10.0
Love the people that work there!!!
5.0
⭐️⭐️⭐️⭐️⭐️
Stepping into El Sueño Hotel felt like entering a realm of luxury and comfort. The accommodations were not just outstanding, but a true testament to opulence. The rooms exuded warmth and elegance, making each moment spent indoors a pleasure.
The staff, with their welcoming smiles and attentive service, ensured that every need was met promptly and with a genuine desire to exceed expectations. Their friendly demeanor added a personal touch that made the stay truly memorable.
Nestled in a great location, the hotel offered convenience without compromising on tranquility. Whether exploring the city or simply enjoying the surroundings, the easy access to key attractions was a definite plus.
As a modern traveler, fast wifi is always a priority, and El Sueño Hotel delivered impeccably. The seamless connectivity allowed for both work and leisure to coexist harmoniously.
The air conditioning was a true blessing, especially in the warm Mexican climate. Returning to a cool and refreshing room after a day of exploration made the experience all the more enjoyable.
The pool area was a haven of relaxation, offering a serene escape from the bustling city. The crystal-clear waters beckoned, providing a perfect spot to unwind and soak in the essence of Puebla.
And the myriad of other amenities? Simply exceptional. Highly recommended!
6.0
the place it's so beautiful with great location but the service could be so much better
8.0
Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included.
5.0
Lovely and romantic setting.
10.0
The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK.
10.0
Location was very good. The breakfast was excelent.
10.0
Súper beautiful rooms
10.0
Comfortable bed, decent internet, and great breakfast options.
2.0
The room decoration and amenities are terrible, small bathroom, small tv, wall painted in red and silver; strange room and strange hotel overall. They tried to give a “cool vibe” to it but it ended being a visual disaster.
5.0
Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return.
5.0
It was a challenge to get to the hotel because of street construction we did not know about. It would have been helpful to learn about the street work ahead of time. Otherwise, a charming hotel.
10.0
We come back whenever we can. We love this hotel
10.0
Unique property, very close to the Cathedral. Great food.
10.0
Beautifully located, a delicious breakfast and parking included, great service and lovely rooms!!!
10.0
the staff was very friendly and helpfull. the food. excellent. super location .
10.0
Awesome place, neat, beautiful and friendly, would return for sure!
10.0
Nice and quiet
10.0
We really enjoyed our stay. Very clean and comfortable with modern amenities. The staff was very friendly and a lot of them spoke English. They also helped us with our Spanish! The spa was very relaxing and everything was very reasonably priced. Great internet in the common areas; just not in our room itself. The pool is small, but very clean and nice. Delicious food at the restaurant and at breakfast. Wonderful place!
10.0
Overall had a great stay. Location was great because it was quiet and conveniently located where you can walk anywhere.
8.0
Cute place, good location, quirky.
10.0
Will go back again, my wife and I enjoyed our stayed.
10.0
Everyone was very professional & helpful
4.0
I found the hotel was overpriced for what it offered. The shower didn't work well and the pool was tiny and unheated (it's supposed to be a spa!). On the plus side, it included parking, the location was good, and the staff friendly.
5.0
This is a hidden gem in Puebla. In the heart of Zocalo, the centre of Puebla history. We’ve stayed at El Sueño twice now and it has been our favourite place to stay. The rooms are comfortable, clean, the breakfast is warm and delicious. Service is impeccable! Everyone is so accommodating and willing to help and answer any questions or make suggestions. We love the history, architecture and comfort of the hotel.
10.0
Centrally located, beautiful, clean room and friendly staff! We loved it !
5.0
We have a great time. The hotel was terrific; the bed, the sheets, the toiletries, the Jacuzzi, and the service were perfect.
The location is perfect, near everywhere.
Clean, with a beautiful view of the Cathedral and the most friendly and professional staff ever.
Thanks, Nayelli and Rosendo, for a fantastic stay.
5.0
Nos llevamos una grata sorpresa de tan buena calidad en el servicio y atención recibido en El Sueño. Todos los alimentos y bebidas estuvieron excelentes, así como los servicios del spa. El personal es amable, atento y con excelente actitud.
10.0
I spent just one night here, but wish I could have stayed longer. It is very artsy with a lot of artwork in the room and public spaces. Everything was clean and the staff was very friendly.
5.0
Beautiful building in the middle of the city.
Great room and fantastic indoor patio area !
5.0
Loved this place, it’s beautiful and clean. Really good dinner and drinks. The spa is very nice. Highly recommend this hotel.
6.0
The property is Beautiful. They used the original building from the 1400.
But sadly you have to call or schedule if you want to used the pool , the laundry service took 4 days and not 24 hours, parking is small and
the Communication between employees is not great. It took 18 e-mail and multiple phones call to set up a room for a event and I end up serving my guest do to only having one stuff in a event for 25 people.
If we go back will be just to appreciate the building
10.0
Very large room with great amenities! The hotel is beautiful with a great center courtyard with a pool, fountains, vegetation and a restauran. The staff we are very kind and helpful.
5.0
Beautiful hotel and excellent service.
5.0
We had a delightful stay. The service from the front desk to the wait staff was outstanding and prompt. The hotel is very charming and quiet. As we stayed under covid rules, the sauna and the steam room were not open but the pool was. The pool is is small but just perfect for hotel such as this one. It was a great location for all the historical sites of Puebla.
5.0
Great boutique hotel within walking distance of what we wanted in town. Staff was extremely helpful.
2.0
When we checked in we found that the hotel had pre authorised the entire stay on our credit card ! We then paid for our stay but they didn’t use the pre authorisation but raised a new charge ? When we checked out they would not use the open authorisation to settle a small meal we had but again raised a new charge ? It ment that we had two charges on our card and the entire stay blocked off as well! I asked them to cancel the pre authorisation and they said they couldn’t ( which is nonsense ) , they then got very rude , ignored us and didn’t say thank you or goodbye . Our room was very good , the breakfast is fine and the building is lovely . Be careful when you lock your door , we had another guest walk into our room twice at 7am and then 8.30 apparently thinking it was an exit ( when we complained to the front desk the guy said no problem ? We said it was a problem because my wife was undressed at the time ! ) the communication at this hotel is terrible !
FAQs
How much does this hotel cost compared to others in Puebla?
The average price for a rental in Puebla is $85 per night. This rental is $61 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at El Sueño Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at El Sueño Hotel & Spa. Enjoy the water!
Is El Sueño Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El Sueño Hotel & Spa?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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