Grecotel Creta Palace, Beach Luxury Resort
Hotel in Rethymno
5-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Grecotel Creta Palace, Beach Luxury Resort's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Grecotel Creta Palace, Beach Luxury Resort offers 335 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
Catch some rays at the beach or spend the day relaxing at Grecotel Creta Palace, Beach Luxury Resort's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Grecotel Creta Palace, Beach Luxury Resort offers 335 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.
Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
Gym or Fitness Center
Garden
Map of Rethymno
Available Rooms
Double Room, Sea View
1 Double • 301 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Bungalow, Garden View
1 Double • 1 Sofa • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, Sea View (Palace)
1 Queen • 484 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Bungalow, Garden View
2 Sofa • 484 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Family Bungalow, Private Pool (Suite Sea Front)
1 King • 2 Sofa • 495 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful.
The facilities are great and perfect for our 2 year old, she loved the pool and beach.
The staff were so kind and friendly - thank you so much for making it so special!
2.5
Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
2.5
Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
5.0
The hotel is excellent, as well as the staff. We really enjoyed our stay and will certainly return one day.
5.0
Unique hotel, wonderful spaces, friendly and helpful staff!!!!
The best holidays!!!
1.5
This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
5.0
The staff was really amazing friendly and kind
The room was clean but the cover was ripped and old
4.0
We booked the hotel assuming the beach is sandy based on the pictures, however beach strip near the water, including the entrance to the water has about 2-3 meters of stones.
We were not satisfied with the quality of the room - our prearrival requests (placed 6 months in advance) for a ground floor room was not honored. The other party in our group did get a room from a lower standard than the one was booked.
The children’s room had a vasp/yellow jacket nests and we had 3-4 yellow jackets in the room every day and the staff could not be bothered to do anything about it, despite multiple notices.
The staff at the hotel was extremely friendly always. The breakfast buffet is of excellent quality.
We received outstanding service every day at the beach bar restaurant which we enjoyed very much!
2.5
It was our honeymoon and we mentioned that to the staff, they made our trip super amazing on every level!
5.0
A beautiful hotel. Really welcoming and child friendly without being overwhelmed by children. Great kids club. Excellent food.Beautiful beach and pools with plenty of space to sit by them. Evening entertainment was good quality and not too touristy! Staff very friendly and helpful.
Couple of minor niggles - sheets on our bed didn’t fit properly so scrumpled up overnight. This was a recurring problem suggesting they had the wrong size of sheet for the mattress.
Really sharp corner in our family room by sofa - our daughter cut her foot on it.
3.0
It could be very good but at its current state it’s suffering from a huge identity crisis... not a 5 star! If you are going with small kids, read below.
Reviews can be very subjective and for the benefit of people who are reading this review, I think it’s important to highlight that we usually stay at hotels such as Starwood, Shangri-La, Hilton , etc. We also stay at small boutique hotels but it would be incomparable and not fair.
What’s good?
-location- 10 mins taxi to old town and few decent restaurants.
-staff- very friendly and helpful.
-private beach- decent beach and good facilities but again, not a 5 star.
-breakfast- great choice and the quality is good... however they need to change their coffee beans, it’s pretty bad.
-adult entertainment - 5 star quality, we loved it!
-great fish restaurant and bars.
What’s bad?
- What they fail to highlight in any of the booking sites is that there are two parts to the hotel- the old building and the new one. They’ve tried to “upgrade” the old rooms but still the same shower, furnitures, etc. We got moved... they did try to charge us extra but I wasn’t having any of it.
- The kids swimming pool- simply disgusting! I can’t believe this facility is even open... The hotel is 30 years old next year and I don’t think they’ve touched it since its opening. There was no way I would let my kid in that pool!
- There is another pool but it’s more for adults and it’s not heated.
- Restaurants- this is good and bad. Sky bar is v
2.5
Everything was excellent and staff very friendly. Great breakfast. Very fresh and modern rooms, comfortable beds and spacious bathroom. We highly recommend this hotel for any kind of travel/travelers.
1.0
The walls are very thin. This is a family hotel wih many very small children. The food s very expensive and not very good. The staff is extremely friendly.
4.0
Nice hotel and surroundings.
But not high value for money.
2.0
Generally very good facilities. Main dining room good for breakfast although staff appeared rather overcome at peak period, in the evening the buffet dinner was very poor value for money. Other restaurants in the hotel were expensive but much better value for money.
2.5
Good pool service. Great breakfasts. Overall would go back
2.0
We arrived off season and it felt like this
The Asian restaurant was not open, their chef left
Only 2 pools and one of them with sea water
Pool water is too cold
1.3
The hotel is fantastic. Staff are very friendly and helpful.Breakfast is excellent. This place is especially good for children.Shop on site is very handy.Only bad thing is we had booked a bungalow room, which in fact is just a room that is not part of the hotel and not very big.
2.5
The hotel is fantastic. Staff are very friendly and helpful.
Breakfast is excellent. This place is especially good for children.
Shop on site is very handy.
Only bad thing is we had booked a bungalow room, which in fact is just a room that is not part of the hotel and not very big.
5.0
Our holiday surpassed all expectations. The staff at the hotel are extremely friendly and the hotel grounds and beach are kept in excellent condition - very tidy indeed. It was a truly relaxing 7 days and we have no complaints, only praise.
Upon arrival we were greeted with a warm welcome, towels to freshen up, and a cool drink - exactly what you need after a long journey. We were upgraded to a more spacious room which was a very pleasant surprise.
Breakfast is a delicious buffet, wonderful when you sit outside.
The aim is to return next year!
2.0
Lovely staff, beautiful beach. Reading lamps in bedroom inadequate. Appeared to be very child-friendly. Loungers great but beach towels skimpy. Excellent to have a mini-market on-site.
5.0
A luxurious hotel with lovely views and surroundings. Clientele are predominantly Russian and prices within the Hotel are expensive. Staff are excellent and speak good English. Excellent aqua-fit tutor. Good kids club for younger children but not so good for teens.
Very enjoyable stay but lack of English people in the Hotel was disappointing for younger family members. Fabulous pool and beach.
2.5
no WI FI in the room
1.0
The bed felt like a cardboard box. The food was of low quality. Two out of the three nights the hotel lost power and the room was unbearable. Not to mention the hotel has no internet.
FAQs
How much does this hotel cost compared to others in Rethymno?
The average price for a rental in Rethymno is $136 per night. This rental is $214 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grecotel Creta Palace, Beach Luxury Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grecotel Creta Palace, Beach Luxury Resort. Enjoy the water!
Is Grecotel Creta Palace, Beach Luxury Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grecotel Creta Palace, Beach Luxury Resort?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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