During check-in, it turned out that the employee was not able to correctly add up the amount due. I had to explain and show him twice where he made the mistake. Then it turned out that he couldn't scan my document. All of this delayed the process. During my stay, when I wanted to use the restaurant, it turned out to be impossible. At the reception, I was given different opening hours than those that were actually in effect. When I went to purchase a meal, I was told that it was already closed. This happened twice. It wasn't the worst experience, but there is still a very far away to be good it.

Very dirty, the light switch was covered with blood splashes, hairs all over the bed, dirty toilette, dirty shower, at least the A/C did work fine, but 20€ caution for the remote

In need of modernization and repair

My experience was amazing! I was apprehensive as it was my first ever solo trip abroad and my spanish is a medium level. The woman who checked me in spoke fluent Spanish, German, English and and was an absolute delight, making me feel so welcomed and at ease 😊. The beds were super comfortable, with what felt like new mattresses and pillows! Rooms were spotless and the wonderful attentive housekeeper was very courteous in asking if I would like my room cleaned which I politely declined for the whole of my stay. I was surprised by a free breakfast everyday which consisted of a continental selection of meats, cereals etc but as a vegan I was able to have the fresh bread, beans and wide selection of succulent fresh fruit and jams. Coffee, instant and filter, teas, cocoa and other hot drinks were available and the choice of 4 different fruit juices in addition to cold water. The pool area was wonderful with a sizeable pool and a tidy lounging area, which I spent many hours at! If you like house plants, you can also wonder the floors of the hotel looking at the different plants dotted around also some fabulous mosaic decor. To get to the airport at 4:30am, the gentleman on the reception kindly called me a local taxi firm in which I was there in 7mimutes and at a price of €26. Would HIGHLY recommend not using a pre-booked taxi transfer if you are staying here as it would not be worth the extra €€. I would highly recommend this hotel to anyone, solo, or a group :D

Hotel was Clean, Friendly Staff, Lovely Room with Balcony, Breakfast was Great! Near Bus Routes from Hotel to Airport

The hotel met our expectations as a typical Spanish hotel . The guests were mostly Spanish and not all the staff speak English but this did not cause any problems for us,as they were friendly. The hotel was very clean throughout. The rooms are not well soundproofed and chatting can be heard from all sides along with noise from above. The rooms facing the pool get the sun until late in the evenings. We stayed half board and found the food plentiful and tasty. There was always a variety of cooked food in the evenings along with salads. The choices are not huge however there is was always a selection. During our stay there were groups of holiday makers who dined at the same time so sometimes the food was selected quickly but it was always replenished. There is no entertainment in the hotel and the bar area was cold and not used,which was a pity as it would have been nice to sit even with background music. The pool and jacuzzi were clean but icy cold! The location is good with a choice of walking along the promenade or walking the coastal path.

We just had the best holiday here! We are English and I travelled alone with a 1 & 9 year old. The hotel was great, the staff were amazing, nothing was too much trouble they went out their way to be kind and helpful and lovely to the children. Room cleaned daily beds changed clean towels, lovely quiet hotel plenty of space and all covid compliant and clean. Highly recommend and we would most definately stay here again! Thank you for such a great holiday xx

Location: Good, but hotel priced too high all things considered. Check in: City taxes are paid at check in, AND THEY ONLY ACCEPT CASH!!! This should be mentioned at booking! The hotel was honest that they accept cash to save on the card fees. Room: We stayed for 6 nights. 3rd night, the air-conditioned spat out ice. Splatter reached the bed. The unit had dust inside. Bed became highly smudged with dirt & grime. This isn’t the problem. It happens. The problem was that the sheets were not changed in the morning of service. I asked and was told that they only change beddings every two days. At least, they’re honest. Guess what? THEY NEVER CHANGED THE BEDSHEET AT ALL. Right up to check out, the soiled, smudged bed sheet was still there! 6 NIGHTS! THEY DON’T CHANGE BEDSHEETS HERE! Maybe a price this high means you are provided new bedding every day? No. Hotel need to SAVE! Bath: Toiletries are just BOTTLES of branded bodywash. They are not using the ACTUAL branded bodywash. They refill these bottles with a jug that the cleaners bring to the rooms. This is tacky but this is not the problem. (You can what’s coming next.) None of these refilled bottles were full when I checked in. I ran out on night 4. I informed the desk. Guess what? THEY NEVER REFILLED IT! Breakfast: Passable, but doesn’t match the rate you paid. You’re looking for a hotel. You’ve seen the prices. They aren’t cheap. You won’t get your money’s worth here. Stay away.