Rocco Forte The Charles Hotel
Hotel in Munich
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury Munich hotel in Munich City Centre with a full-service spa
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Rocco Forte The Charles Hotel offers 160 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Rocco Forte The Charles Hotel offers 160 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Map of Munich
Available Rooms
Classic Suite
1 King • 712 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King • 517 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Classic Room
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Royal Suite (Royal Monforte)
1 King • 2153 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room (Panoramic View)
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
Very nice atmosphere, very friendly staff
4.0 / 5.0
The staff makes this hotel. Super friendly and super professional. Many young people work here, it’s very refreshing to see. Great quality of food, especially the breakfast. Location is great. Very quiet, safe and you can walk to the city center. The design & look is not really up to date. It appears to be outdated and you also don’t get any nice or special views from your room or the restaurant.
2.5 / 5.0
Staff were trained professionally
Food was well prepared and served on time.
5.0 / 5.0
Stayed 4 nights and the hotel and amenities were very good. Breakfast was excellent
5.0 / 5.0
This hotel gave tremendous service. We enjoyed our stay immensely!
2.5 / 5.0
Fabulous hotel
0.5 / 5.0
It is centrally located and easy to reach by car.
Enjoyable interior design, and quality materials throughout.
We liked the room with its excellent bed and bathroom, the assortment of fresh and tasty produce at the breakfast, the dinner at the restaurant, and the professional service.
We felt pampered.
However, I will rate it only one star because, two weeks after check out, they still owe me €300 which they blocked on my credit card at the check-in.
I paid the room well in advance and I paid all the additional charges at check-out. I called and e-mailed several times. They told me there were “some complications with our payment provider, which did not allow us to see your authorization.” Nevertheless, nothing happened since, and this is unacceptable, especially for a hotel of this standard.
3.0 / 5.0
The staff were excellent. Room service wasn’t the best. We asked for a mattress topper which we received but to my horror there were dark brown stains through it. The restaurant was exceptional.
5.0 / 5.0
Great hotel, but the fridge took a day to repair. The rooms are very comfortable, we loved the breakfast.
Good location, simple walk to the centre
5.0 / 5.0
The best staying ever
5.0 / 5.0
Great Customer service.
5.0 / 5.0
Good service. Large rooms.
5.0 / 5.0
Excellent service and large rooms
5.0 / 5.0
Good place near station and the museen.
5.0 / 5.0
Loved our stay at the Charles
5.0 / 5.0
Excellent service and very friendly staff.
5.0 / 5.0
Second stay here, and it’s such a lovely place to stay. The staff and service are top-notch. Great attention to detail. They make you feel so welcome. Great food. Great spa. Great place. Can’t wait to go back.
5.0 / 5.0
From arrival we felt the hotel was excellent. Superb staff at the desk, upgraded to park view room, nice touches in the room for our daughter. Breakfast although quite expensive was superb. I’d go as far to say that The Charles was faultless…
5.0 / 5.0
The hotel infrastructure is world class, and so is its staff. They are not only cordial, as each and every one of them tries to provide us the finest experience.
5.0 / 5.0
Great
5.0 / 5.0
Lovely hotel, perfect for our needs
5.0 / 5.0
Great staff at a great hotel made for a superb experience.
5.0 / 5.0
The overall experience at this establishment was quite delightful, with a charming location and impeccable service that I would readily recommend to anyone.
Upon entering our room, however, we encountered a minor hiccup as there was leftover food on the desk. A quick call to the front desk prompted an immediate and apologetic response. The staff was genuinely horrified and worked diligently to rectify the situation, providing a commendable effort to make up for the less-than-ideal welcome.
While the staff's response was impressive, I did notice a lack of VIP access offers or room upgrade options during check-in. Despite having shortened our stay from two nights to one, we were assigned a classic room on the second floor with no notable view. Although I personally chose not to dwell on this, an upgrade with a better view would have been a welcomed enhancement to our experience.
Nevertheless, the staff exhibited excellent training, contributing to an overall enjoyable short stay. My only qualm was the absence of any indication that this was a VIP access hotel, as no special offers were mentioned during check-in. It might be worthwhile for Expedia to cultivate stronger relationships with VIP access hotels to ensure that guests receive the anticipated special treatment that comes with such accommodations. Overall, a positive experience, but a more seamless integration of VIP perks would elevate the guest experience.
5.0 / 5.0
Staff was excellent!!
1.0 / 5.0
Service is inconsistent. I had to call 3 or 4 times every time I made a request, be it from Room Service, Laundry, Etc.
I had an incident with a rude waitress at the restaurant and requested to speak to the manager. He never acknowledge my request and simply sent amenities to my room (as if that solves anything).
Overall, the experience was so negative that I decided to leave three nights before the end of my planned stay.
This hotel definitely does not conform to the standards that you would typically find in other Rocco Forte hotels. Terrible experience.
5.0 / 5.0
Lena, Greta and company were amazing. Property was exceptional.
5.0 / 5.0
The service and quality from A to Z at this hotel is above and beyond. They get 100 out of a 100 score for the entire experience.
2.5 / 5.0
wonderful hotel!
5.0 / 5.0
Best hotel in Munich
4.0 / 5.0
the sauna, steamroom, pool and massage areas are only open until 8. If I am visiting Munich I am probably out shopping sightseeing and I will come back at lets say 7 p.m. So I would have only 1 hour to use the spa pool book a massage, that dissapointed me a lot. I ended up never using the sauna,pool areas. I booked this hotel because of their sauna and pool. :(
2.0 / 5.0
Needs to be refreshed
5.0 / 5.0
Your staff was excellent, so friendly and helpful. Don't change a thing, your doing everything perfect.
1.0 / 5.0
Disappointing not a typical Rocco forte group hotel . The location is scary I felt like I was going to get robbed . Beware before booking !
5.0 / 5.0
Great
5.0 / 5.0
The staffs were excellent and welcoming! Will def. revisit.
2.5 / 5.0
The staff was fabulous! Initially I had a small issue Claudia went over the top to fix and make my staff one of the best I’ve experienced. She is kind, professional and one of the most valuable employees I’ve ever met! Ma Milligan the Concierge too was extremely helpful and pleasant. I couldn’t be happier! I’ll be back in a month on business.
1.5 / 5.0
Stay for two nights.
Housekeeping: There was a sign in the room complimentary tea and coffee; however we only had coffee. I asked for tea and it came but the man asked me to pay for it. I explained and the problem was sorted. The next day more water was given but again no tea. Asked housekeeper who passed message on, but nothing turned up- no one appeared- bought some!
Expect more from an hotel with this reputation.
Additionally only one small shower gel and shampoo between two of us. I had to ask for more.
I did appreciate the reception staff being extremely helpful and accommodating though. They organised and early check in as we had travelled over 48 hours and needed a rest thank you to them.
5.0 / 5.0
Great location and very confortable hotel, with friendly staff and good room service. Restaurant has good food, but service needs to improve. Walking distance to museums and old town. We will defintely return!
4.0 / 5.0
Lovely hotel with excellent staff. On the edge of downtown but in easy walking distance for most sites. Would definitely recommend
5.0 / 5.0
Gorgeous hotel, great restaurant, location was perfect! Spa area great at the end a cold day
FAQs
How much does this hotel cost compared to others in Munich?
The average price for a rental in Munich is $140 per night. This rental is $573 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Rocco Forte The Charles Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Rocco Forte The Charles Hotel. Enjoy the water!
Is Rocco Forte The Charles Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rocco Forte The Charles Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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