Candlewood Suites Chesapeake, an IHG Hotel
Hotel in Chesapeake, VA
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Chesapeake hotel in Western Branch North with a 24-hour fitness center and a 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Weekly housekeeping is available.
Candlewood Suites Chesapeake, an IHG Hotel offers 102 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Weekly housekeeping is available.
Candlewood Suites Chesapeake, an IHG Hotel offers 102 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Chesapeake, VA
Available Rooms
Standard Room
1 Double • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 Queen • 1162 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 2 Double Beds
2 Double • 2034 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed
1 Queen • 1162 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)
1 Queen • 1162 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Great experience, nice and clean.
2.0 / 10.0
I don't normally write bad reviews, but my experience at this candlewood suites location was so bad, I'd be remiss if I didn't.
When I initially checked into my hotel room, the bedding was not changed from the previous people that stayed. There were dark brown stain lines on the pillows and sheets. We had to get someone to change the bedding. However, the staff failed to change the stained pillowcases. They proceeded to insist that they had in fact changed them, despite what we could clearly see with our eyes.
Further, the room had a mildew smell and was dusty. The air quality was so bad that it inhibited my ability to breathe. I suffer from asthma and my breathing declined significantly to the point where my throat began to close. At 4:20am I notified the front desk of the poor air quality and that staying at the hotel for the remainder of my reservation would jeopardize my health. I had to get another hotel.
For days I have been calling this location to speak with the manager. Leaving messages with the front desk people. I have provided the front desk with a statement of my stay. The manager has failed to return my calls.
For anyone that has any kind of breathing related health issue, do not stay at this hotel.
3.0 / 10.0
I paid for my rooms in advanced and requested to have all of my parties together on the top floor. Upon checking in, I was instructed that we were on the first floor and my party was separated. I personally feel that even though my bill was paid in advanced as well as because I booked through a 3rd party, my guest and I were given the less appreciated rooms. Some of the appliances did not work, the covers had spills on them, and the cleaning was sub par. We felt like secondhand guest accepting the last resort rooms however, my payment was accepted expeditiously!
6.0 / 10.0
At check in we confirmed we were getting a 2 full bed suite. We got a 1 bed suite. When I called the front desk, she apologized but didn't have a 2 bed suite available. I ended up sleeping on the sofa. The noise from the fridge went on and off all night (and day).
10.0 / 10.0
No hair dryer and low water pressure in sink
6.0 / 10.0
We were booked this hotel for the suite with the bedroom as we were traveling with a 1 year old. We wanted to be able to put him in a separate room so he could go to bed before us. Unfortunately the room wasn't the cleanest and there were several little things about this room that were frustrating. The walls were extremely thin so while trying to put my baby down we could hear our family in the other room even though they were being quiet. The bedroom door didn't close all the way unless you slammed it, which I couldn't do after I finally got my baby down, so we had to leave it cracked which let light in the room. The closet in the bedroom did not close at all and had a hole in the door as of someone punched it. My baby got his fingers caught in the door while walking around since they wouldn't close all the way. It was nice to have the kitchen but the set up was strange with a pendant light hanging so far out you had to duck under it since it wasn't above the counter. The shower drain plug was not attached and went all the way down unless you took it all the way out, and the shower still backed up with it out. There were just so many little things that weren't a huge deal individually but overall just created an annoying experience, especially with a 1 year old. Positives: the bed was pretty comfortable and it had a fridge, microwave and dishwasher which was nice because we brought food. I did not take any of this up with the hotel as we arrived at 11pm and left at 8am.
3.0 / 10.0
I don't plan on staying here again. I hadn't played on staying this time. The last time I stayed was 2 years ago and it just wasn't up to my standards of quality. Then I saw the favorable reviews and thought I would give it another go. I think it would have been an ok stay except I didn't have hot water for the tub so I was not able to shower my two nights there. The water in the sink was hot. I reported the issue and it did not get repaired. So no, I would not be willing to go through that experience again. Also, too many people hang outside for my taste. 3 guys had grabbed some chairs and were sitting under a tree playing Mexican music out of a portable speaker.
4.0 / 10.0
The hotel itself is just OK, but the staff is outstanding! The hotel is a little worn, and not immaculate clean, but the parts the staff can control are great! For instance, there is a very dirty lounge chair in our room, but the bedding, shower, toilet, sink, etc. are very clean. The front desk staff were cheerful, welcoming, friendly and accomodating. The people pleasantly greet you in the hallways. If it's true that love covers a multitude of sin, then good service by hard workers can too. Thanks lovely staff!
3.0 / 10.0
Reserved a room with 2 beds. Upon arrival to our room, there was only 1 bed. We are 2, 60 year old men who were traveling together. We needed 2 beds. Went back to check in and was given key cards for another room. Key cards didn’t work. Back down to check in to get new keys. It wasn’t a good start. On the morning of my 2nd night, I was informed that housekeeping only comes in every 7 days. Back down to the front desk to get a bath towel. No breakfast was inconvenient and unusual in 2024. My daughter lives in this area and it’s a 7 hour drive for me. I will not be staying at this property again. It’s ok, but it’s just ok.
10.0 / 10.0
Perfect for what I needed
1.0 / 10.0
Staff was rude and gave room away before I arrived amd left my family without. Had to find another place to stay.
6.0 / 10.0
Be aware that this property is extended stay and at the time of our stay there were a lot of construction crew staying there. We did not have any disturbance or anything happen but I think women travelers who might be uncomfortable should know this. The room was spacious but needed a little extra cleaning. Front desk staff were super nice.
10.0 / 10.0
lovely place lovely people.
6.0 / 10.0
Friendly staff. The room and hallways smell like cigarettes and badly need updating/renovation.
5.0 / 10.0
Absolutely amazing. For a chain hotel, I thought there’d be issues here and there, but it was really good! Beds were comfy, toiletries were perfect PLUS moisturizer for my skin? *chefs kiss*. Lady at the desk was friendly and conversational! Would definitely recommend this place again.
10.0 / 10.0
Staff was amazing. Room was great and area was beautiful.
2.0 / 10.0
Arrival time wis 4pm. I arrived after 5 and was asked to pay and then told I had 30 mins before my room would be ready. I returned 30 mins later to be told it would be another 20 mins. 30 mins passed and I was told another 20 mins. Then the front desk associate came back and didn’t inform me of anything. I did not get my room until 6:30. The property was clean but the service was bad and didn’t communicate effectively.
I would not recommend this hotel for anyone and I will not be returning.
4.0 / 10.0
Great customer service but my room smell bad and appliances were old, for what I pay was expecting something better.
10.0 / 10.0
Karen the frokt desk clerk was accomodating and quite helpful!
2.0 / 10.0
Toilet didn't flush they said no one could help till morning...hello, we will be checking out in the morning...
Hotel was dated for the amount of money we spent. Door to our room didn't open properly.
DON'T STAY HERE. TRY SOMEWHERE ELSE.
6.0 / 10.0
Pretty good facility. I would suggest adding a small breakfast
6.0 / 10.0
Quite a few guests have made this place their home, and it’s obvious. The young lady at the front desk was very polite and helpful. There were a lot of stains on the furniture.
1.0 / 10.0
Room was terrible. Clogged sink. Terrible smell in hotel hallway.
10.0 / 10.0
Very friend staff. I thought the location was very convenient. I like how 7 Eleven and Burger King is close by.
5.0 / 10.0
My stay at the hotel was great but the only issue I have at the hotel is that they required a $100 deposit when booking which was fine. It’s been a few weeks after and I still haven’t received my deposit back. I would call to ask about when I would receive my deposit back and nobody would answer the phone.
8.0 / 10.0
Convenient close to the freeway, many restaurants, and even a shopping center.
4.0 / 10.0
Had a few hiccups from a mistake made at check in but they made it right.
6.0 / 10.0
This property is in dire need of updating. The large chair in my room was filthy and the desk chair was not great. There were no glasses in the room and nothing for making coffee.
10.0 / 10.0
Nice stay
5.0 / 10.0
Room was large and enjoyed having a kitchenette. Every thing was nice and clean lotsof eating places close by .
10.0 / 10.0
The property had easy access to get to places.
10.0 / 10.0
Good
10.0 / 10.0
Wonderful establishment definitely booking again!
10.0 / 10.0
Staff was great and property was well maintained.
10.0 / 10.0
Great Customer Service!
10.0 / 10.0
The attentiveness of the front desks staff . The front desk clerk at night very friendly. We loved the suite . We will definitely come back . 💯
1.0 / 10.0
I was charged 2 times for my stay, and I have yet to be reimbursed for the over payment.
6.0 / 10.0
We stayed for a night. In our studio room, the entire front of one of the cabinets was off and the door knob fell off the bathroom door. To say the least, it is very outdated. However, the staff was nice and the room and sheets were all clean
10.0 / 10.0
Handicap room with roll in shower was perfect Full size fridge with microwave and two burners was perfect Free washer and dryer was perfect Excellent treadmill and free weights were perfect Friendly accommodating front desk staff were perfect I would stay there again
10.0 / 10.0
It was a great stay. Rooms was clean and the staff was very helpful and polite. I’ll always come back.
FAQs
How much does this hotel cost compared to others in Chesapeake?
The average price for a rental in Chesapeake is $192 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Chesapeake, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites Chesapeake, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites Chesapeake, an IHG Hotel?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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