Hyatt House Richmond / Short Pump
4.3
Excellent(1,002 Reviews)Hotel in Short Pump, VA
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel connected to a shopping center in Short Pump with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Hyatt House Richmond / Short Pump offers 134 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Hyatt House Richmond / Short Pump offers 134 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Short Pump, VA
Available Rooms
Deluxe Suite, 1 Bedroom, Kitchen
1 King • 1 Sofa • 529 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 King Bed with Sofa bed, Kitchenette
1 King • 1 Sofa • 416 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed
1 King • 680 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed, Bathtub, Corner
1 King • 680 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.3
Excellent(1,002 Reviews)4.3
I am thrilled to find a nice hotel such as this that does not take in pets! The rooms are spacious with kitchen facilities as well. Bedding is very comfortable and the breakfast buffet is well appointed. Only two small suggestions: make check in at 3pm instead of 4pm and put another mirror someplace else in the space. Right now there was only one mirror--in the bathroom.
4.3
Great hotel. Very clean. Bartender was not good. Left both times we were there for extended periods. Coffee at breakfast ran out and was not replaced for last 30 minutes we were at breakfast. But hotel room and hotel itself were fine.
4.3
A great place to stay, so convenient.
4.3
We truly apprciat4ed the hotel property being adjacent to a major shopping, where we could shop and patronize the various shops and eat at the restaurants of our choice!
4.3
When arriving at night, the hotel was difficult to locate . The signage when entering the mall area did not indicate which direction to go. The signs on the hotel itself were not lit up so couldn't see in the dark.
Buttons in the elevator were held in place by scotch tape.
Breakfast was good.
4.3
Hotel good value for money.
4.3
Excellent staff and check in. Well maintained throughout. Nice clean fluffy towels. Decent water pressure.
Bathroom grouting could use some cleaning up.
I'll definitely be back.
4.3
Other than a foul odor in the hallway when I exited the elevator, the stay was nice. I will definitely be staying here for my future Short Pump stays.
4.3
The location was great right next to an outdoor mall. Everyone was friendly and the bed was super comfortable.
4.3
The gentlemen who checked me in seemed to actually want to be in the hospitality industry. What a nice change! They were so kind and helpful.
It would be good if they had a look at the caulking in the bathroom. Other than that the room was well stocked and clean!
4.3
Convenient to stay at for our back to school shopping weekend at short pump. Will be back next year.
4.3
Great facilities. Friendly staff.
4.3
Relaxing
4.3
Great everything
4.3
The property was nearby to local shops and restaurants, which was very convenient. The room was spacious and clean. The breakfast was great and added an extra perk to our stay! We will recommend to family and friends.
4.3
The room was equipped with a large fridge, electric stove, a dishwasher. The room was very modern and beautifully decorated and the free breakfast was very tasty.
4.3
The property is connected to a shopping area and many restaurants. You can park for free. The rooms were clean and had a great breakfast.
4.3
Worst stay of my life. I reserved a suite and received an unlivable space. Dirty, smelly, w pull up bed that had nothing but springs. I had to to go downstairs and replace the room. Ended up w a regular small 2 queen bdr for a suite price. Ridiculous!!!!!
Also, only one elevator was working the entire stay, which made no sense given the size of this hotel. We spent hrs in the lobby waiting for the cab to show up.
I love hyatts but this one is the worse I ever stayed
4.3
This weekend the property had a a lot of guest. From family reunions to young athlete's. The staff handled things very well. I love that you could cast to the TV, the apps you had on your own phone! The only negative was they only had one elevator working which made the on an elevator extra long. Other than that, great place to stay.
4.3
Room and floor smelled odd.
4.3
Had a great 2night stay! I will be returning anytime I’m in the area. Location was absolutely amazing. The ladies at front desk and the bar were amazing and very helpful. Amazing breakfast staff as well, a little let down the pool had been covered up but the outdoor patio is still a relaxing place to enjoy.
4.3
We booked this hotel the day of our arrival.
Excellent location.
Elevators and hallways were super hot.
Toilet in our room stopped working in the middle of the night
Front desk attendant, Neil, was very polite and friendly.
Very loud banging noise late at night.
4.3
Elevators were slow and in need of a good cleaning.
4.3
One of the two elevators was broken. Long wait times! Rotten Egg smell and broken a/c in common areas, run down looking with peeling paint in hallways. Check in guy was nice, the house keeping lady at 9am on the day we checked out banging on the door was not so nice!
I have stayed in Hyatts before but this by far wasn't cheap and wasn't a good stay or hotel at all!!!
4.3
My experience staying at this hotel was fabulous. I have no complaints. The attractions were not to far and the shopping was great. I plan to return next summer.
4.3
This property messed up my reservation resulting in me sleeping on the couch in the room because there were not enough beds. And when I went to the bar to ask for a glass of ice water… I was told there’s water fountains down the hall and ice on floors three and five. Are you kidding me? I can’t even get a glass of water from the bar.
4.3
I really liked the amount of space that you have in a room. The beds were super comfortable!
The only bad thing was how loud it is at night. I think it was the ac unit but it kept waking me up every hour.
4.3
Good stay!
4.3
Place is amazing
4.3
Great location, great staff and very comfortable!
4.3
Great location for shopping and dining, very polite staff.
4.3
Just need a clean comfortable place to stay when coming into town. This one is nice and no more expensive than anywhere else in the area.
4.3
Very dirty. All staff looks super used. Bedding dirty and with holes. Not cost at all. Not a Hyatt quality at all.
4.3
Clean room, courteous staff. Check in/out process was very fast.
4.3
The convenience of being in the mall.
4.3
Very clean and safe
4.3
It was an easy stay.
4.3
Would stay again! Very quite, nice breakfast!
4.3
Great
4.3
I stayed with my mom for an event. Check in was great and the room was nice. Bathroom was a little tired-looking. Breakfast was excellent!
FAQs
How much does this hotel cost compared to others in Short Pump?
The average price for a rental in Short Pump is $230 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt House Richmond / Short Pump. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hyatt House Richmond / Short Pump pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt House Richmond / Short Pump?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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