Little old place, need some improvements

Overall alright but there are a few details that make me not recommend this place. There is a fee that has to be paid upon arrival which cannot be paid by card. That could be understandable but not even change do they have. I had to give my 20€ note. I received the comment "you should know that when you travel to another land you should have cash". That finished my patience because this is obviously not necessary in many countries of Europe.

It’s seen better days. Pool drained. Rec rooms damaged etc

The property is very aged. Our room (junior suite), did not have upholstered armchairs as pictured online but rather very hard and small patio chairs. The shower is in the bathtub and the tub is dangerously high and narrow. No slip protection provided and it was very awkward to get out of the tub. The pressure on the showerhead was close to nothing when warm water was selected. On cold water the pressure was great, but taking a cold shower was not an option. Our counter around the sink was sticky. Room service did not clean the bathroom upon request but provided towels and toilet paper only. When we arrived we also had no choice but to purchase tickets for the Kurpark. This was an additional mandatory expense per receptionist and we were not able to opt out. Entrance for the Kurpark is €2.50 per day. We were charged €28 for 3 days. Our suite was on the 7th floor. There was also the sun terrace. The patio furnitures were not in condition to be used. All of them were damaged in one way or another. On the morning of our departure the elevator did not work. The two of us had 4 suitcases and some smaller luggage as we were in Germany x 4 weeks. As I mentioned before we were on the 7th floor and now we had to drag or heavy luggage to the 3rd floor so we could turn in our key to the cook who was there at 6:30AM preparing breakfast. He assisted us to fully get out of the hotel as reception did not start until 10 AM. The only good thing in this hotel was the breakfast bar.

Haben hier Stopp auf Radtour gemacht und waren sehr zufrieden. Tolles Restaurant, Sauna und Pool intakt, sehr guter Service

Booked this hotel because of closeness to business meeting, and the facilities the hotel provided. After a day on the road, I had looked forward to using the pool and the sauna. The pool was great, and had it all for myself. The sauna was never turned on, even when I checked an hour later. The hotel seems like a relic of old, the service stretched thin, especially the waiters in the panorama restaurant, being too busy with only half the restaurant occupied. The room itself was not what I had hoped for being a 4-star hotel.

A nice hotel in a quiet location away from the town centre. With pleasant views an excellent pool, jacuzzi and sauna the Savoy is an excellent choice. The hotel wifi is fast and reliable, the rooms are clean and very comfortable. This hotel offers excellent value for money

Great location. Great service. Great food. Highly recommend.