The Towers at Lotte New York Palace
Hotel in Midtown, NY
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Luxury New York hotel in Manhattan with free local shuttle
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include a health club.
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Midtown, NY
Available Rooms
Executive Suite, 1 King Bed with Sofa bed, Tower
1 King • 1 Sofa • 655 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Luxury Room, 2 Queen Beds, Tower
2 Queen • 465 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Luxury Room, 1 King Bed, Tower
1 King • 465 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Corner (Towers)
1 King • 1 Sofa • 1210 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Tower (King)
1 King • 1065 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
10.0
Excellent all around.
10.0
Hands down one of the best hotel stays
10.0
Everything is great here, and surprisingly quiet given the location.
10.0
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
5.0
Not only was the room clean and lobby beautiful.
Management bent over backwards to accommodate my family
5 stars
1.0
I always stay at the Towers because of the beautiful views they offer. This time they gave us a room that, despite being on the 47th floor, had a window overlooking another tower. At night, even with the blinds closed, it would be bright early in the morning. The bedroom door doesn't lock. The shower is inside the bathtub. The breakfast is expensive and bad. At 5:30 PM, when I asked where I could get coffee in the hotel, the staff sent me to the Starbucks on the corner. The hotel doesn't even have an espresso machine in the rooms. The minibar doesn't hold anything other than the products they want to sell. They just want to make money, not please the guest. It's a shame and far from a 5-star hotel.
5.0
This is a great place to say in Mid-Town. The towers start on the 45th floor. Ask for a room with one of the better views. Actually we thought for the size and quality of the room combined with the view, made this really good value.
10.0
Beautiful property!
10.0
Everyone was extremely pleasant
10.0
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
8.0
Smart hotel superbly located
10.0
The view from the room is great, overseeing the St. Patrick’s Church.
10.0
the incredible location I had a wonderful experience, want to come back
10.0
Went for business
5.0
Amazing experience. Very welcoming and accommodating staff. Comfortable rooms with great views of the city. Beautiful property with a relaxing courtyard.
10.0
Location
8.0
Good location, but not sure why it was super loud with music throughout the night in the second and third nights, overall good.
10.0
Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
8.0
high end property. Staff friendly but doormen do not open doors even when guests have their hands full. The spa is mediocre and overpriced, Could not find a bar open at 4 p.m. when I had a meeting.
6.0
This hotel is in the best location to EVERYTHING. The service is impeccable. The elevators in the Towers are a MAJOR problem. Even with use of the 3rd service elevator, had to sometimes wait 10 minutes for an open elevator. It was so bad it overshadowed much of the incredible service on behalf of the staff. The fact that none of the staff acknowledged or apologized for the elevators was irritating though.
10.0
Lovely stay, staff are very helpful throughout our stay
3.0
In town for one night for a charity fundraiser. Location was great, but there was a large conference going on in the hotel at the time of our stay. Individual rooms were being used as breakout areas, elevators were packed, lobby was packed. Staff was overwhelmed. Based on the size of the conference, the hotel should’ve either been closed to other guest or guest should have at least been warned.
10.0
We had an absolute amazing experience at The Lotte Palace hotel . We were always greeted warmly by the doormen, concierge or any staff members. The rooms were comfortable and large by NYC standards. The views were incredible too. We loved our stay and will be back!
10.0
Staff was amazing!
8.0
Huge rooms, a little dated but the size made up for it, especially for New York
10.0
We were treated well and our room was a renovated one with an eastern exposure and a spectacular view from the 53rd floor. The blackout shade was a bit disheveled so it let in light in the morning and someone left the alarm clock on so it went off just before 6am and woke us all up. That was not pleasant. Aside from that we will definitely return next time we go see a show. So much more fun than driving in and back in the same night.
10.0
The staff were great.
10.0
We will come back for sure. The hotel is beautiful, the view is amazing, best location and the personal is great and caring,
We met Kevin in the lobby.
I was taken pictures of my daughter. He converted a great stay into an unforgettable stay!!!! Thank you so much !
My daughter loves gossip girl and he made her dreams come true by taking her in the best spots, sharing anecdotes and enthusiasm.
5.0
Staff is extremely helpful and courteous. Elevators are speedy. Hotel is elegant and clean. Perfect room size for a family of 4. When we arrived early, we were notified that our room was ready early and allowed to gain access without additional fees. SUPER appreciated this since we’re tired from travel.
Location is convenient and walkable to many shops and restaurants including Central Park.
Would definitely stay again!
10.0
Very nice
2.0
They gave away our room had no empathy suggested separating us from our kids. They were understaffed and overwhelmed.No customer service, Terrible!!!!
10.0
We have stayed here many times and it is always amazing. The staff is the best and always greets you with a smile. Clean rooms, comfortable beds, fabulous location. Love it - we will be back!
10.0
Excellent staff and location. It has big rooms for NYC. Great for families and long stays. Restaurant options are ok, but you have so many options in NYC.
10.0
The staff were top notch for first timers visiting New York. The hotel was beautifully decorated and always clean. Highly recommend.
10.0
amazing hotel, rooms in tower was beautiful with suberb view over NY
10.0
Hotel is one of the nicest I have ever stayed in with over 30 years of traveling. Highly recommend.
6.0
No thermostat control. Old mattresses. Smart lighting but impossible to control, all or nothing options. No fridge. No mini bar. No coffee maker. Not supplied with extra TP. No options to eat before 5. Rude staff & concierge. SIMPLY NOT WORTH THE PRICE.
10.0
Everyone on staff were so friendly, pleasant and solicitous of our needs. The only disappointment was the limited availability of food/beverage services vis restaurants/lounges on the property.
10.0
Great location and great price point. Beautiful hotel …my second time there. Love it.
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $458 per night. This rental is $1,016 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Towers at Lotte New York Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Towers at Lotte New York Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Towers at Lotte New York Palace?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and dishwasher.
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