The Palm at Playa
Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free parking, steps from Quinta Avenida
An outdoor pool, a bar/lounge, and a poolside bar are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a spa tub are onsite.
The Palm at Playa offers 66 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. 40-inch Smart televisions come with cable channels.
An outdoor pool and a spa tub are on site.
An outdoor pool, a bar/lounge, and a poolside bar are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a spa tub are onsite.
The Palm at Playa offers 66 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. 40-inch Smart televisions come with cable channels.
Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Hot tub or spa
TV
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Standard Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Loft
1 King • 1 Sofa • 646 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
1 King • 1 Sofa • 646 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite
1 King • 861 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Double Room
2 Double • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Overall great value for the dollar, a comfortable bed and lots of storage space in the room. The breakfast was VERY good.
6.0
Property was nice. They ran out of towels during our stay which was off putting, but all in all it was a good stay and it was in a good location close to the fun!
10.0
Nice spot
2.0
The room was extremely dusty. And a number of the lights were burned out and had not been replaced. The fridge in the room didn't work at all. The loud music in the neighborhood is to be expected.Don't joke yourself. The friendliness of the staff and the comfort of the bed were by far the positives. The hotel is very secure and safe with the guard at the front entrance.
10.0
I forget my I phone charger and I asked them if they found it and they denied, I thought the staff is nice and trusted
6.0
nice top roof pool
convenient parking although the layout of the room kinda weird and inconvenient if sharing room with more people
front desk lacks of attention
10.0
They are really Nice people and everything was clean. Also is the best location
10.0
Would definitely come back again, it’s in a perfect area to get to everything. The only downside is that there is construction next door and you can hear it a lot.
6.0
Cleaned room to late
10.0
Nice
10.0
I had a standard king room. The bed was comfortable and the shower was great. It was clean. The only thing I would change is to add a chair because there was nothing to sit on besides the bed.
8.0
Close to 5th Ave
Right infront of Night Club, noise until 3am
6.0
It’s a nice location if you want to be close to 5th ave. Rooftop pool is nice.
Electrical problem with the air conditioner in our room. Fully understandable however all attempts to have someone look at it were ignored. I just stopped, staff wanted nothing to do with it
Also, elevator was down, again understandable but there seemed to be no attempt to service it.
10.0
In the heart of 5th Avenue, yet quiet. Clean property.
8.0
Nice hotel. Rooftop pool is good
10.0
Great
8.0
I did like the location
8.0
Perfect location. Close to beach and the strip also very closer to local market for breakfast. Overall a very nice stay.
10.0
Everything was great
6.0
Prime location but service needs LOTS of improvement. We reserved a suite which did not appear to have been cleaned thoroughly. Room had no toilet paper. We had to WALK over to front desk THREE TIMES to make request in person. This hotel has lots of potential to become a 4 star hotel but front desk staff need to be replaced with someone much more hospitable and courteous! And overall service needs lots of improvement!
8.0
Pretty well located; however, the only problem was the noise... it's not too bad after a while as you get used to it. But that's compensated by the friendliness of the staff :-)
3.0
Can’t beat it for the price if your solo…. For a couple, I’d move up the street for a nicer overall experience
8.0
All good in general
10.0
Super
6.0
The location is ideal for visiting Playa. Very close to everything on 5th ave. You can hang out and stop by the room at any moment which was convenient. The elevator was broken during my stay in July so that was very upsetting cause it was soooo hot and also they don't have ice or even provide ice to their guests. They charge you each tine you want a small cup of ice and you have to walk to the rooftopfor it. The room and property itself is beautiful though. Plenty of places for good pictures
10.0
Nice hotel, nice staff
10.0
Lovely property ! The elevator was out when I was there and they had staff carry my bags up. So nice of them
10.0
Great experince and great atmosphere
6.0
We loved the location for convenient access to 5th Avenue shopping and the beach. Check in and check out was easy and we had a peaceful stay. Our room was extremely well air conditioned and housekeeping did a great job - they even washed our dishes which was unexpected. We appreciated the security guard always there and felt very safe as a family with 2 adults and 2 children. We really enjoyed all the foliage throughout.
Cons:
Water for showers only gets warm, not hot, and you run out of warm water quickly.
The rooftop pool is beautiful but filled with dead bugs - I even asked the guy working if they could give me a net so I could scoop the bugs out and they said they'd have to check and instead of doing anything they sat down and looked at their phone for the entire 2 hours my family was up there - nobody ever followed up. I wouldn't mention it if it was just a few bugs but it was a significant amount for our entire week's stay - despite this fact we still enjoyed a lot of time up at the pool.
10.0
Great experience at this location. Especially being near the strip @ 5 avenue.
6.0
It was at a great location however, the AC did not work properly which made the room feel very muggy and warm. Also, was not a fan of the sink. Every time I opened the faucet, water splashed everywhere. The staff was there but were very indifferent whenever we came by the lobby. The couch was very dirty and stained. The overall room was spacious and had a full fridge, microwave, sink, and electric stove top. It also included cooking pans, mugs, and plates.
5.0
Always like staying here because of the area! The pool is nice and the staff is friendly. It’s my second time and I’ll return.
8.0
Very Nice pool area with a good restaurant
8.0
For the price we can ask for more, the rooms are really nice, spacious and the bed comfortable!!! I enter the hotel the other day of the huracán berly and their accommodate me before checking time!! That was nice!!
2.0
Elevator didn’t work. Place needs major renovations bad smell and pool area a disaster. This is not a 4star hotel more like a1.5 star
8.0
Great location, stores around property cost too much to shop and eat.
10.0
Great location! Rooms are big! A little loud but not to bad.
8.0
Great place but had some issues with communication with staff. Most other places in Mexico I’ve stayed at have staff that can speak better English. However the ones that did speak English helped others when possible
8.0
The Hotel its really close to the small plaza and the main avenue.
The parking its kinda tricky to find.
10.0
Very nice place
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $202 per night. This rental is $91 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Palm at Playa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Palm at Playa. Enjoy the water!
Is The Palm at Playa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Palm at Playa?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and hot tub or spa.
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