Hotel Casa San Rafael

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Shower, rainfall showerhead, free toiletries, hair dryer

Family Double Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

9.0 / 10.0

Excellent(260 Ratings)

Hotel in Cuenca

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsInternet / Wifi, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Cuenca hotel in Cuenca Historic Center with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a lobby fireplace, and a front-desk safe are onsite.
Hotel Casa San Rafael offers 13 accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

Map of Cuenca

Nearby attractions

Ingapirca Archaeological Complex

Available Rooms

Standard Single Room

1 Single • 118 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Double • 161 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Double Room

1 Double • 118 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Casa San Rafael

$$$$

9.0 / 10.0

Excellent(260 Ratings)

Hotel in Cuenca

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsInternet / Wifi, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

Map of Cuenca

Nearby attractions

Ingapirca Archaeological Complex

Available Rooms

Standard Single Room

1 Single • 118 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Double • 161 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Double Room

1 Double • 118 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(260 Ratings)

10.0 / 10.0

Aug 2024

Great place to stay

5.0 / 10.0

Feb 2024

Very friendly place in a good location

5.0 / 10.0

Nov 2023

Very clean and neat. Friendly staff. It's an old hotel and they still use skeleton keys for the rooms.

5.0 / 10.0

Nov 2023

I liked the place, the room is clean and good for the price, good location, the lady manaywas very nice and helpful at all the time ,.

10.0 / 10.0

Oct 2023

Nice boutique hotel. No access for people with disabilities. We were on the 3rd floor. Quiet and friendly staff. Close to the historic center an 3 blocks from Calderon park

2.0 / 10.0

Oct 2023

Snarly desk help; small room w/o amenities

10.0 / 10.0

Oct 2023

Great place, location & an amazing staff.

10.0 / 10.0

Sep 2023

Helpful staff quiet room

8.0 / 10.0

Jul 2023

It is a well kept historical property. The hotel is about 130 yrs old, but it is cozy, well kept, clean and the staff is super friendly and helpful. It has basic amenities such as wfi and breakfast. That being said, during weekend nights, street noises filter through the windows and it becomes almost impossible to fall asleep in the early morning hrs (12 am -2:00 am). Noise is not a problem M-R nights.

10.0 / 10.0

Jun 2023

I lovely stay in a beautifully maintained 130 year old building! Not iron and solid wood, i door courtyard and amazing breakfasts every day. The staff treated us like family. When my husband suffered from altitude sickness they asked after him and offered a number of local remedies (they worked, too!) We are taking their contact information so next time they come we can skip Expedia and book directly. They were great! Only advice would be this: spring for a room with two beds. Unless you are traveling solo... the single room was very small, and we ended up upgrading. Well worth it!

10.0 / 10.0

May 2023

Wonderful staff and charming hotel. Each morning we were creating with warmth and a delicious breakfast. They were very helpful with answering our questions about surrounding points of interest. They offered a reasonable laundry service with one day turnaround. They supported us with calling taxis when we asked for one. We stayed in a room on the third floor and it was very quiet. This hotel is located very close to the Calderon Park in the central historic district. I would definitely plan to stay here again if I can come back to Cuenca.

8.0 / 10.0

Apr 2023

Is not what I spect

10.0 / 10.0

Apr 2023

Excellent staff beautiful hotel

8.0 / 10.0

Feb 2023

The hotel is nicely remodeled from a former large house. The staff is super friendly and accommodating. The hotel was quiet and very clean, and a short walk to the central plaza. The breakfasts were good but pretty minimal, with little or no choice and very small portions.

10.0 / 10.0

Aug 2022

Beautiful boutique hotel conveniently located in the center of town. The Owners Mr. Camacho and Mrs. Valenzuela were super accommodating and made us feel like at home. Additionally Valeria and the rest of the staff were very nice and attentive. We highly recommend this hotel for someone who wants to have a very unique and classic Cuenca experience.

10.0 / 10.0

Aug 2022

The owners are very kind and accommodating. The hotel is gorgeous and well maintained. The breakfast is delicious and a wonderful way to start the day.

4.0 / 10.0

Aug 2022

The hotel is very nice. The service was superb. The beds were not very comfortable

8.0 / 10.0

Jun 2022

Great location. Many sites within easy walking distance. The staff were so friendly, helpful and accommodating. The hotel is a Spanish colonial building, and they have managed to keep the boutique hotel feel. We would come back in the afternoon and I enjoyed sitting in the 2nd floor sitting area. Breakfast was fresh squeezed juice, fruit, toast and eggs and the best Ecuadorian coffee. Our room had a window over the street, but we did not find it noisy. Room 202 is small. There was not much room between the end of the bed and the desk along the wall. The bathroom is also quite small, with no convenient place to put toiletry bags. The beds were also a little hard for me, so I put the extra blankets under the sheet.

10.0 / 10.0

Jun 2022

The host was amazing! A great historical hotel close enough to walk downtown

4.0 / 10.0

Jan 2022

Overall experience very good. The only thing not so good was the mattress quality. Hard surface and a bit unpleasant because it is a bit old.

5.0 / 10.0

Oct 2021

Everything ea good, and they try to make feel comfortable at any moment, i recommend 100%

5.0 / 10.0

Jul 2021

Old fashioned hand painted walls candlelights in the dinning room loved the balcony and happy for their airport shuttle.

5.0 / 10.0

Jul 2021

It was an old style home with a courtyard that was converted to a hotel. The staff was great. The only problem was with one of the two rooms. Room 3 shared a vent with the hall bathroom and the room bathroom often gave off a sewer smell

5.0 / 10.0

Feb 2020

Always a great experience at Casa San Rafael. I've stayed there 3 times and I am never disappointed.

5.0 / 10.0

Feb 2020

We were very pleased with our stay and have reserved for friends in a month.

5.0 / 10.0

Jan 2020

The staff all of them were excellent, very helpful and makes you feel like family.

5.0 / 10.0

Sep 2019

Very nice neat and excelent location, the staff are very polite and friendly.

4.0 / 10.0

Sep 2019

Property is conveniently located in the center of the city, close to shops, restaurants, and places of attraction.

5.0 / 10.0

Jul 2019

Good customer service, breakfast the same every day might to to vary a little. We got a room fo 3 but got only 2 towels until the last day.

4.0 / 10.0

Jun 2019

A wonderful place to stay in Cuenca. The place is beautiful. Their customer service is superb and very warm and pleasant. Nice breakfast. Could not be cleaner. Wonderful linens and beautiful furniture Yes, it can be a bit noisy in the buildings of this design and of this age, but a new building would not have the colonial charm of this lovely, centrally located hotel. Sorry that could not stay for longer than one night - they were fully bookef

4.0 / 10.0

Jun 2019

Lovely place in the city center. Staff was friendly and the rooms nice. It was only really cold in the room. There is no possibility to heat the room. We also had only cold water in the shower. The breakfast was tasty and the service friendly

2.0 / 10.0

May 2019

The bed was not comfortable at all and it was pretty noisy. I did really like the staff, breakfast and the colonial ambiance of the hotel. We stayed 3 nights there so the bed really started to bother me.

3.0 / 10.0

May 2019

Old colonial building, right downtown

3.0 / 10.0

Apr 2019

Old colonial place. Super nice and helpful staff! Great location! Lots of traffic outside but that’s what happens when you are in a good location. I would have preferred a higher up room with a little outside light.

4.0 / 10.0

Apr 2019

Staff very helpful and understanding. Great location and the hotel itself is very clean.

2.5 / 10.0

Mar 2019

This is a gorgeous hotel in the middle of Cuenca's central historic area. We had a beautiful room with a balcony overlooking the lovely town. The staff were so lovely, warm and welcoming, and the breakfast was delicious with fruit salad and yoghurt then eggs to order, with delicious breads and coffee. I highly recommend this hotel

5.0 / 10.0

Mar 2019

Central location, traditional feel, simple and kind.

4.0 / 10.0

Mar 2019

Good location close to restaurants and sights. Helpful and friendly staff.

4.0 / 10.0

Mar 2018

The Casa San Rafael is patrimonial building located downtown Cuenca, closed majors attractions , stores and restaurants. The hôtel staff was very , very friendly and helpful ( we needed some médical assistance which they arranged quickly and effeciently.) We highly recommend this hôtel for a stay downtown Cuenca.

5.0 / 10.0

Mar 2017

We stayed here for 3 nights during February 2017. The Casa San Raphael is a charming, "olde worlde" hotel in the centre of Cuenca, & is very well located for walking to all the local attractions such as the 2 Cathedals & the Panama Hat factory, etc. All the staff were most helpful & the hotel itself was spotless. Our only gripe was the very hard mattress in our room. However, despite this, we would definately stay here again.

FAQs

How much does this hotel cost compared to others in Cuenca?

The average price for a rental in Cuenca is $61 per night. This rental is $83 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Casa San Rafael. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Casa San Rafael pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Casa San Rafael?

We found 2 amenities for this rental. This includes internet / wifi, and laundry.

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9.1 / 10.0

Outstanding(1,050 Ratings)

Four Points by Sheraton Cuenca

Hotel

in Cuenca

5star

1 king bed

Pool · Pets allowed · Air conditioner

Discover the beauty of Cuenca with a stay at Four Points by Sheraton Cuenca, a top rated Hotel with amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Hotel Casa San Rafael

Hotel in Cuenca

Reasons to book

About this hotel

Amenities

Map of Cuenca

Nearby attractions

Available Rooms

Standard Single Room

Standard Twin Room

Standard Double Room

Hotel Casa San Rafael

Hotel in Cuenca

Reasons to book

About this hotel

Amenities

Map of Cuenca

Nearby attractions

Available Rooms

Standard Single Room

Standard Twin Room

Standard Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cuenca?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Casa San Rafael pet friendly?

What amenities are available at Hotel Casa San Rafael?

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