Great

Very understanding and friendly staff. They weren’t angry about things my children had damaged

Great stay! Rooms are tidy and clean. Bed is comfortable and staff are friendly

After reading some mixed reviews about Mantra Frangipani we were pleased to find all was good. We had a one bedroom apartment and it had absolutely everything we could need. The living area is spacious with a couch and TV, dining table, kitchenette with microwave and full sized fridge. The bedroom had a small desk area and large robe with a safe. The outdoor bathroom was fine and there is a basin/vanity, laundry (with washing machine), and toilet inside. Our room was clean and functional, nothing to complain about at all. There were two air-conditioners, one in the living area and one in the bedroom and both worked well. The staff at reception were friendly and helpful. The grounds were lovely with palms and mango trees everywhere, and the choice of two pools. We didn't have a car because we were doing a few day trips but it would definitely be useful and there is plenty of parking onsite. The bus stops outside the resort and does a loop around Broome and Cable Beach. The town is quite spread out and you could walk to some places but it was very hot while we were there. Taxis are a bit hit and miss but the reception staff gave us a number for a good one.

The staff (Rob) at reception was terrific. Very helpful!!!

Staff were fabulous and very helpful. Our room was a little tired. Needed blanket washed and a wall beside basin repainted. The toilet leaked at the back. Loved the outdoor shower! Amenities very good and comfortable. Location within walking distance to beach 20 min and great coffee shops.

Great tidy and helpful staff

Great location and well appointed space and kitchen, which was important to us. We were disappointed that they would not help us reconfigure the second bedroom and push the two single beds together. It only required an extra mattress protector and bottom sheet to make it work for our two single travellers so both could have a larger bed. In the end we just did it ourselves by swapping and changing the linen - it was really easy so they should have been able to accomodate this. We probably left the kitchen a lot cleaner than when we arrived. The shower being outdoors was a novelty surprise but meant we often came back inside with dirt/leaves on our feet.