Platinum Yucatan Princess Adults Only - All Inclusive

Free minibar, in-room safe, desk, blackout drapes

42-inch plasma TV with satellite channels, TV

8.0

Very good(2,281 Reviews)

All inclusive resort in Playa del Carmen

1 king bed, 1 sofa bed

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

Adults-only beachfront property with 13 outdoor pools
Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

13 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite, Pool Access ((Swimout) Deluxe)

1 King • 1 Sofa • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite (deluxe)

2 Double • 1 Sofa • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Swimout (Platinum)

1 King • 581 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room (Platinum)

1 King • 581 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, Round Bed (Honeymoon)

1 King • 884 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Platinum Yucatan Princess Adults Only - All Inclusive

$$$$

8.0

Very good(2,281 Reviews)

All inclusive resort in Playa del Carmen

1 king bed, 1 sofa bed

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

13 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite, Pool Access ((Swimout) Deluxe)

1 King • 1 Sofa • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite (deluxe)

2 Double • 1 Sofa • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Swimout (Platinum)

1 King • 581 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room (Platinum)

1 King • 581 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, Round Bed (Honeymoon)

1 King • 884 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

8.0

Very good(2,281 Reviews)

4.0

Dec 2024

Value for money, used a lot of the next door resort. Buffet -adequate, food, luke warm. Rodeo grill, basic lunch. Evening, food and service great. Faff with pool towel process

1.0

Sep 2024

We arrived at 2:30 am at the lobby hotel for them to tell us we couldn’t stay there. The manager told us we didn’t have proper identification which we did . We provided all the correct paperwork and he didn’t care to see them because the moment he realized we were two girls in a relationship he automatically denied service. He proceeded to call security to kick us out from the hotel at 4am after going back and fourth with him. We couldn’t get a hold of you guys because we were told we had to contact the agency that we booked on. Horrible experience!! After a few hours the head manager of hotel security checked out paper work and decided it was ok for us to stay but while we were there the service we got was horrible I’m assuming because we reported his discriminatory behavior. Our stay was the worst experience ever. I cannot believe we went through this because we are part of the LGBTQ community. Through our stay they discriminated us because everyone knew what happened . Very embarrassing days

10.0

Sep 2024

The rooms was beautiful and clean! Loved having a swim out room

10.0

Sep 2024

Front Desk staff, specifically Israel, was very welcoming and helpful

2.0

Sep 2024

The first time I stayed at this resort in 2023, I had an amazing time. Everything was perfect, staff, food and cleanliness. This is why for 2024, I decided to come back. This time sadly my experience was not as memorable. The ladies and the one gentleman at the spa were phenomenal!!! They made my stay so much better. The young lady who did the check in for me was super sweet. But upon check in, the bedsheets were stained. I called the front desk and the lady who answered was extremely rude. I explained that I did not need to change rooms only the sheets needed to be changed as I was not sleeping on dirty sheets. This same lady whose name I did not catch (I should’ve ) again was extremely rude when I was trying to get change for a $50 dollar bill, funny thing I was asking another young lady at the front desk and she just barged in with her attitude. One night I go to the bathroom only to find a roach, alive!!! Then trying to schedule my return airport shuttle the young man from MTS made it impossible (this was paid already just needed a pick up time), he wanted me to buy whatever else he was selling. I understand that those tables right outside the lobby are of excursion companies not necessarily associated with the hotel, but if you are allowing contractors to interact with your guest at least set rules and expectations so that your guests are treated with respect and dignity.

10.0

Sep 2024

Fun atmosphere, drinks were good, food could be better

8.0

Sep 2024

Our stay started off smoothly with a friendly staff and easy check-in process. The property was beautiful and entertainment staff were fun. However, we were disappointed to learn that the air conditioning was broken, which made our stay uncomfortable at times. It would have been helpful to receive more information on how to access the neighboring resort which had a working AC and a lot more amenities. The beach on our end was not swimmable due to seaweed and tides. We found housekeeping to be a bit frustrating as they would come early in the morning and not return later when requested. The nightly entertainment was enjoyable, but as an adult all-inclusive resort, we expected more activities after 11 pm. As unfortunately, the lounge/disco were closed throughout our stay on our side. For food the only downside was the limited options available after the buffet closed, which were basic. However on a brighter note, the food at the resort was some of the best we've had at an all inclusive. Another perk was not having to reserve at the restaurants so we got to try them all. Despite these minor inconveniences , the trip will always hold a special place in my heart as my fiancé proposed to me on the beach during our stay.

10.0

Sep 2024

I just got back from a beautiful trip with my husband we had such a good time our swim up room was right beside the main pool but it was still private. The bed was super comfortable. Just our patio door did not lock, but it was all good.

8.0

Sep 2024

Everyone is so friendly, and I enjoyed my time. However there was a point where 3 of my shoes were mysteriously soaked with what I hope was water and no one explained to me, what happened. My neighbor’s room was flooded, but they assured me that wasn’t the case, and they made it seem like I was making a big deal that my property was altered. They washed one of the shoes, but I was told bc the other one was a certain material it could not have been messed up.

4.0

Sep 2024

I believe that the pandemic hit everywhere in the world. I have been traveling all over and I must say this place was a disappointment. First starts with the extortion of the shops charging $12.00 for a bottle of water and $18.00 for a bag of cheddar goldfish. The buffet in the Platinum area was another disappointment instead we had to walk over to the other resort and eat. Mexico is not the same anymore and what a shame. Save the family and money and visit Europe for the same amount spent between airlines and transport and hotels.

8.0

Sep 2024

I didn’t like much of the food. It wasn’t good quality.

8.0

Sep 2024

The hotel was nice and we had access to the other princess hotel as well. There was a few things that I wished I knew before hand. Every bar closed at 6pm except 1 of them. All the pools closed at 8pm. This resorts is more for 40 people. But overall not a bad experience would stay again.

10.0

Sep 2024

Awesome

10.0

Sep 2024

Was a great place

8.0

Sep 2024

Great restaurant options, good entertainment and great staff

10.0

Sep 2024

Staff made me feel like family

6.0

Sep 2024

Room wasn’t quite as clean as I would have liked. The toiletries were used and toilet had issues almost everyday. Staff nice though

6.0

Sep 2024

It was nice. Sargassum was bad at times.

2.0

Sep 2024

The air conditioner didn't work from day one, and the hotel manager showed little concern about the situation. He claimed, 'We're doing everything we can, and the air conditioner will be fixed soon.' However, it remained unfixed for the entire seven days of our stay. This hotel is ancient, and the rooms have not been renovated. The carpet is worn, and the service does not meet the standards of a five-star property, as they advertise. I would not recommend staying there."

4.0

Sep 2024

Upon arrival we were given an "upgrade". The room we booked, was a king swim up with a couch. Our "upgrade" was a swim up with two full beds and no couch. This room had multiple things wrong with it including towel holders falling off the wall, broken outlets, hard water stains all over the shower. We had to go back after the first night and demand a room with a king size bed. This room was better and the only issue in there was that the two bathroom sinks didn't drain very well. The property was overall clean but there was trash left out on the grounds for four days that was never cleaned up. The staff was nice but trying to get a drink order at the buffet restaurant can be almost next to impossible. Speaking of the restaurants, the food is mediocre and nothing will blow your socks off. The drinks were good and most of the bartenders were nice and attentive but be warned that all the bars outside the restaurants and lobby close at 6pm including the only bar at the beach. All of the pools including the smaller ones for the swim up rooms close at 8pm and they will kick you out.

10.0

Sep 2024

The animation team is amazing. The food is good but there could be more choices

10.0

Sep 2024

I love the nature that it has so many animals the beach was full of rock

10.0

Sep 2024

Very nice we coming back

10.0

Sep 2024

I celebrated my Solar return day at this property and it was beyond amazing! The staff was very respectful, friendly, knowledgeable! I felt safe and cared for. I felt like royalty and I love my time here! Thank you to your amazing staff and facility.

6.0

Sep 2024

Property was great There AC does not get cold at all We had no AC for 10 days when we were there we had to change rooms cause it was really hot on the 3rd floor we came down to the 1st floor to leave our balcony door open in the evening to get some breeze No Wi-Fi service at all the Wi-Fi shuts off every time u want to use your phone There buffet was mediocre the sister hotel food had much more selection For an adult only resort it was verryyyyy quiet no night life at all The sister hotel had the night club and the sports bar which we were always going there for drinks and playing pool and eating at the buffets and restaurants Even though the restaurants at the sister resort u have to make reservations the food was phenomenal Oh and one more thing all there cups at the pools are disposable they reuse them again after you finish your drinks they wash them and stack them up and use for another person which I thought was very disgusting…

10.0

Sep 2024

First time traveling alone as a woman and I felt safe throughout my whole stay. I will be coming back. Customer service all around is a 10/10.

4.0

Sep 2024

We stayed here last week. Property was really unclean. We were given a room but the air-conditioner was not working. Staff changed the room and gave us one with better air-conditioner. But we lost the pool view we had booked for. One of the elevators in the wing where we stayed was not working properly and had blinking lights. Nobody repaired it. Food was mediocre. They kept serving the same desserts everyday. Staff was excellent and helpful.

8.0

Aug 2024

There were few guests so the restaurants were available 1 or 2 options per night the hotel and pools are excelent We did have a huge problem that lasted for most of our stay , the Air conditioning was not working!!!

10.0

Aug 2024

beaches were wonderful. food selection excellent. entertainment was great. rooms were awesome

10.0

Aug 2024

We were there while a hurricane was going to hit and all the employees were so well prepared. I loved it so much and will definitely be returning

4.0

Aug 2024

This property is not handicap accessible and is not disability friendly

10.0

Aug 2024

Everything

4.0

Aug 2024

This last visit was our 6th time at PYP and has consistently been our favorite resort in Playa Del Carmen. We will NOT be returning however. The appalling behavior that is allowed by other guests and the lack of action by security lead to a frightening confrontation between myself (female, 110 lbs, 51 years old) and a young male guest nearly three times my size. This type of behavior is unacceptable and the resort took no action from the many complaints against this man from multiple guests. In ignoring the complaints, this behavior continued to the point of violent threats against myself and other guests in the same pool. PYP needs to retrain their security staff immediately.

8.0

Aug 2024

Beautiful property but food is mediocre. The hibachi was great although it was disappointing that they didn’t offer authentic Mexican cuisine. The room service menu was more like a glorified fast food menu with nothing but a burger, pizza, hot dog, fries and ham and cheese sandwich. I couldn’t even get a fruit plate or espresso sent to the room for breakfast, even though it’s available in each restaurant on the property. The restaurants are not all open at the same time. One or two are bound to be closed & after 10pm, you’re stuck with fast food options on the room service menu or at the bar. The beach is amazing but watch for the mapachi (Mexican raccoons). They’re adorable but also get into your bags if they smell food. Then there’s the beach security who takes his job of segregating guests with a grey resort bracelet from those with a black bracelet (apparently VIP) very seriously. He literally made us gather our belongings and move farther down to where the chairs are hard plastic as opposed to the soft cushioned ones in the “VIP section”. I’ll also mention that we spent every day of our seven day stay laying on those comfy chairs until the very last day when we were suddenly informed that we were not permitted to utilize that section of the seating area. Overall it’s a nice resort. The all inclusive is a huge bonus despite the crappy room service and late night options. The staff are all super nice, with the exception of the 7th day beach patrol 🙄

4.0

Aug 2024

This place was way way too quiet for an adult resort. And too strict with their dress code. Couldn’t take food outside their buffet to have a bite on the patio . Not a lot of smoking areas

8.0

Aug 2024

It’s beautiful. Need to improve the welfare of the natural habitat, especially the wildlife.

6.0

Aug 2024

It was okay. We got there and our ac didn’t work. We had to fight with them to get switched to a different room. Once we got to a different room, the ac was working but the shower was had very low water pressure compared to the other room. Food was alright, plates were kinda small. Cleaning ladies came in every day and made our bed for us and tidied up our room.

4.0

Aug 2024

The hotel was decent, but the staff was TERRIBLE. The difference of how they treat Mexicans vs foreigners is APPALLING. My friends and I were mistreated in every restaurant and made to wait for almost an hour while foreigners sat, dined and left and we'd barely gotten drinks. The DJ they hired played the same 10 songs the entire time we were there (almost a week), and when we asked him to change it, he replied he was busy. The aircon was not properly maintained and smelled like mold and humidity everywhere you went. Snacks were limited in time and variety, very disappointing. Restaurant times were also limited and you had to be chasing the "right time" to eat, or you were out of options. Rescuable, some of the staff and the room were okay although the bathroom distribution was inconvenient. Would definitely never stay here again.

8.0

Aug 2024

The beach was very rocky, which we didn't expect. There are many pools which we used during our stay.

10.0

Aug 2024

The staff is amazing and attentive to your needs. The food was delicious. There are many different forms of entertainment. Overall amazing place to stay, 10/10.

FAQs

How much does this all inclusive resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $202 per night. This rental is $308 above the average.

Is parking included with this all inclusive resort?

Yes, parking is listed as an amenity at Platinum Yucatan Princess Adults Only - All Inclusive . For more information, we encourage you to contact the property about where to park.

Is there a pool at this all inclusive resort?

Yes, a swimming pool is available for use at Platinum Yucatan Princess Adults Only - All Inclusive . Enjoy the water!

Is Platinum Yucatan Princess Adults Only - All Inclusive pet friendly?

Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Platinum Yucatan Princess Adults Only - All Inclusive ?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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$$$$

Platinum Yucatan Princess Adults Only - All Inclusive

All inclusive resort in Playa del Carmen

Reasons to book

About this all inclusive resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite (deluxe)

Deluxe Room, Swimout (Platinum)

Deluxe Room (Platinum)

Suite, Round Bed (Honeymoon)

Platinum Yucatan Princess Adults Only - All Inclusive

All inclusive resort in Playa del Carmen

Reasons to book

About this all inclusive resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite (deluxe)

Deluxe Room, Swimout (Platinum)

Deluxe Room (Platinum)

Suite, Round Bed (Honeymoon)

Reviews

FAQs

How much does this all inclusive resort cost compared to others in Playa del Carmen?

Is parking included with this all inclusive resort?

Is there a pool at this all inclusive resort?

Is Platinum Yucatan Princess Adults Only - All Inclusive pet friendly?

What amenities are available at Platinum Yucatan Princess Adults Only - All Inclusive ?

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