Hyatt Zilara Cancun - Adults Only - All Inclusive

Ocean Front Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Couples treatment rooms, sauna, spa tub, steam room, body treatments

Presidential Suite | Living room | LED TV, foosball

Ocean Front Luxury Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

4.7 / 5.0

Outstanding(1,955 Ratings)

All inclusive resort in Cancun

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this all inclusive resort

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

42.9 mi

La Gran Rueda Cancún

1.2 mi

Available Rooms

Ocean View Junior Suite Double

Beds not specified • 656 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ocean View Junior Suite King

Beds not specified • 656 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ocean Front Junior Suite Double

Beds not specified • 656 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ocean Front Junior Suite King

Beds not specified • 656 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ocean Front Luxury Suite King

Beds not specified • 764 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hyatt Zilara Cancun - Adults Only - All Inclusive

$$$$

4.7 / 5.0

Outstanding(1,955 Ratings)

All inclusive resort in Cancun

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this all inclusive resort

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

42.9 mi

La Gran Rueda Cancún

1.2 mi

Available Rooms

Ocean View Junior Suite Double

Beds not specified • 656 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ocean View Junior Suite King

Beds not specified • 656 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ocean Front Junior Suite Double

Beds not specified • 656 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ocean Front Junior Suite King

Beds not specified • 656 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ocean Front Luxury Suite King

Beds not specified • 764 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.7 / 5.0

Outstanding(1,955 Ratings)

2.5 / 5.0

Dec 2024

One of the best experiences ever. This hotel was absolutely amazing. Staff was the best and the room was terrific!! Will definitely be coming back!!

2.5 / 5.0

Nov 2024

We had the best time and will surely come back. The staff was great. The room very comfortable. Overall wonderful stay.

2.5 / 5.0

Nov 2024

Everything was perfect! Very pleasant stuff, room ( suite ) was fantastic, food was excellent

2.5 / 5.0

Oct 2024

Amazing

2.5 / 5.0

Sep 2024

Excellent stay friendly staff...near Clubs and restaurants. Can't go wrong

5.0 / 5.0

Sep 2024

Extremely friendly service. Good choice of the restaurants. Cleanliness. All inclusive.

5.0 / 5.0

Sep 2024

Entire staff was very professional and provided whatever was requested. Very pleasant atmosphere in all ways!

5.0 / 5.0

Sep 2024

Went here for our honeymoon. Amazing service. Amazing food. Only thing that would have made it better is if the main lobby was air conditioned. Quite humid during the day.

3.0 / 5.0

Sep 2024

Not excited about the central air conditioning in the halls and elevator

5.0 / 5.0

Sep 2024

Loved the pool by the gym. I feel the room needs more tv programming options.

4.0 / 5.0

Sep 2024

Staff and service was top notch! Rooms dated, but closing soon for renovation and still not bad considering age. Bed and pillows were super comfy so I hope they don't change them, just purchase new ones! Only bad thing is the prices in the gift shop are super over priced!

5.0 / 5.0

Sep 2024

Great place to stay and relax!

5.0 / 5.0

Sep 2024

beautiful beach!

4.0 / 5.0

Sep 2024

We have stayed at this property multiple times. So we are pretty used to the quality and the service m, which is usually outstanding. However, the food quality was pretty poor this time. The service was spotty. I retuned some lamb back, and asked for something else- the waiter wouldn’t take it back, and even for aggressive since he wanted a “valid reason”. I told him “ I didn’t like it”. That was not enough, he told me he wouldn’t take it without a “valid” reason- finally he took it when I said that it didn’t taste right. The drinks were definitely more watered down. If you requested towels or something else at the pool, the attendants would forget the request, despite tipping them. Definitely, we will be looking for a different hotel this December.

5.0 / 5.0

Sep 2024

This resort is amazing the staff is top notch in all areas everything is 5*** it’s going to be hard to find any other resort as wonderful as this one is in every aspect -

2.0 / 5.0

Sep 2024

Expedia did not have transportation upon arrival. Even though I was charged at checkout. I had to buy a separate one way transportation and call Expedia waste many hours to rebook return transportation and pay again. Additional charges incurred US$129 Disappointed and Concerning after being stuck in a foreign airport and country.

5.0 / 5.0

Sep 2024

Food was good, clean place, good customer service. The only thing that we didn’t like is to pay every time to sit next to the pool. When we booked we chose all inclusive, but it didn’t seem like it because we have to pay everyday to join the seat on the pool

5.0 / 5.0

Sep 2024

This was our first time visiting Cancun and we chose Hyatt Zilara based on our family recommendation. We were treated very well, they have wonderful hospitality and very attentive staff in all areas of the hotel. You feel like a member of their family and their attitude is always so welcoming. Food is excellent and all the variety available makes it easy to choose a different cuisine daily. Rooms were spacious, with jacuzzi tubs and great views no matter where your room was. I will definitely visit again!

5.0 / 5.0

Sep 2024

Everything

5.0 / 5.0

Sep 2024

Excellent place. Highly recommend Janett, Arturo, and Ricardo. Thank you for ann amazing week.

5.0 / 5.0

Sep 2024

All staffs are very friendly.

5.0 / 5.0

Sep 2024

Public washrooms are quite far away except luxurious restaurants. Otherwise, my wife and I loved it

5.0 / 5.0

Sep 2024

Quiet, safe and clean, excellent service, I like it very much. The beach waves are quite big and not flat enough, which is inclined compared with the beaches of some hotels. In fact, there are not many restaurants for me in China, and maybe the equipment is not new enough. I know that they have been redecorated, and I am very satisfied with it, except for a little flaw.

5.0 / 5.0

Sep 2024

Everything was perfect, the live performance every evening was fun to watch. Enjoyed the vibe and the beach here

5.0 / 5.0

Sep 2024

No amenity

5.0 / 5.0

Sep 2024

Property was very nice but the staff was exceptional!! Will visit again.

5.0 / 5.0

Sep 2024

We enjoyed our stay, will be coming back!

5.0 / 5.0

Sep 2024

We had an absolutely wonderful time! The staff was amazing, the space was amazing, and the food & drink was phenomenal. The only issue we had was that the hot tub drain in our room wasn’t working and the tub couldn’t fill up - we mentioned it to the staff and the next time we got to our room it was fixed. Everything was phenomenal! Some names we can remember of phenomenal staff (I wish we could remember more!) are Daniela at the pool who always met us with a smile and nice cold drinks. Charlie boy and the whole entertainment team gave the energy and fun we were looking for. Couldn’t forget Carlos the hotel photographer who caught some amazing candid photos of us we will cherish for a lifetime. We will definitely going back to the Zilara next time we are in Cancun.

3.0 / 5.0

Sep 2024

The place need AC in the main lounge areas and indoor bars. Elevator felt like a stove. Need to be updated.

5.0 / 5.0

Sep 2024

Pepe and Diana are the fitness instructors on the property and they did a great job with the free classes they offered at the resort, such as Pilates.

5.0 / 5.0

Aug 2024

The hotel is amazing including service attractions food and enterteinment Definately coming back next year

5.0 / 5.0

Aug 2024

Everyone was very friendly and helpful. They treated me and my wife like family.

5.0 / 5.0

Aug 2024

Clean, fun, amazing service

4.0 / 5.0

Aug 2024

Good value for its cost

5.0 / 5.0

Aug 2024

Property was beautiful. Staff was top notch. Rooms were spacious and quiet. Food was great and nightly entertainment was fun.

5.0 / 5.0

Aug 2024

The entertainment, and the clientele!

5.0 / 5.0

Aug 2024

Our second time here. We loved it as much as the first time. Food was amazing. Place is very clean. Staff are very friendly and kind. Great options for entertainment.

5.0 / 5.0

Aug 2024

Great resort, clean, friendly staff, and very entertaining

1.5 / 5.0

Aug 2024

We have been coming to the Hyatt Zilara for years; this was our 12th stay. The staff and food were perfection! Everyone has a great attitude. We always book a swim-up suite room. We take these short vacations due to both of us overcoming health issues, which daily swimming helps. Vacations are expensive and push our budgets, but the health benefits are intense and needed. This was the first time we had a bad experience. Unlike all 11 previous visits, the bed was very hard; the pillows were extremely heavy, and the room temperature was hot. Staff tried to fix the AC to no avail. Staff tried to make the bed softer by adding a duvet to the mattress, but it didn't work well. I've never dealt with pillows that were so heavy they were hard to lift or flip. Our wrists hurt now after the vacation. It's such an odd hotel room issue - but awful. Our room temperature at night was never below 76 degrees F - very uncomfortable. Our pool access area was at the very end of the swim-up suites. Unlike all previous trips, the pool was filthy the first two days. The staff took note and started to clean it. It was so bad we'd have to step through piles of floating hair and debris to enter the pool. The slime attached to the lounge chairs in the pool floated 2-3 inches as it floated in the pool. After a few days, staff cleaned the pool to perfection. I hope the issues were isolated to Room 101. We will return; the staff tried to fix the issues - but we returned home unrested and hurting.

5.0 / 5.0

Aug 2024

Great resort, beautiful water, delicious food and the NICEST STAFF

FAQs

How much does this all inclusive resort cost compared to others in Cancun?

The average price for a rental in Cancun is $197 per night. This rental is $891 above the average.

Is parking included with this all inclusive resort?

Yes, parking is listed as an amenity at Hyatt Zilara Cancun - Adults Only - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this all inclusive resort?

Yes, a swimming pool is available for use at Hyatt Zilara Cancun - Adults Only - All Inclusive. Enjoy the water!

Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet friendly?

Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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$$$$

Hyatt Zilara Cancun - Adults Only - All Inclusive

All inclusive resort in Cancun

Reasons to book

About this all inclusive resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Ocean View Junior Suite Double

Ocean View Junior Suite King

Ocean Front Junior Suite Double

Ocean Front Junior Suite King

Ocean Front Luxury Suite King

Hyatt Zilara Cancun - Adults Only - All Inclusive

All inclusive resort in Cancun

Reasons to book

About this all inclusive resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Ocean View Junior Suite Double

Ocean View Junior Suite King

Ocean Front Junior Suite Double

Ocean Front Junior Suite King

Ocean Front Luxury Suite King

Ratings and reviews

FAQs

How much does this all inclusive resort cost compared to others in Cancun?

Is parking included with this all inclusive resort?

Is there a pool at this all inclusive resort?

Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet friendly?

What amenities are available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

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