Novum House
4.3
Excellent(243 Reviews)Bed and Breakfast in Krakow
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this bed and breakfast
While you're here, you can enjoy all the comforts of home and more, including free WiFi and an LED TV, as well as climate control and laundry facilities. Other amenities include towels, slippers, a desk, and tour/ticket assistance.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Map of Krakow
Available Rooms
Standard Double Room
1 Double • 172 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Double Room
1 Double • 237 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Studio Suite
1 King • 376 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 Double • 1 Sofa • 377 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms
2 Double • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.3
Excellent(243 Reviews)2.0
Good location, tram station just round the corner. Was a nice two room apartment with kitchen area.
Few issues getting into building as was self-check-in and hotels.com caused issues with the lack of information on when to expect details.
Only other issue was TV in bedroom was internet only and the WiFi didn’t reach that room a lot of the time.
2.5
Very nice location near the University and Wawel.
2.0
I arrived 5 minutes after the staffed check-in time of 5pm, but I don't think it'd matter, I didn't see anyone at their reception my entire stay. If you're unlucky enough to miss reception, like I was, you'll need to call to a local Krakow number to get instructions over the phone. I'm not sure how this would work if you don't speak either Polish or English. The street it is on has a fair bit of noise, their phone lines are terrible, and it is incredibly difficult to hear/understand their directions. All of the instructions given could have been provided via email ahead of arrival and reduced the stress of check-in by an order of magnitude. I would hate to attempt check in late in the evening.
I saw another review complains about the floor boards and thought they might be exaggerating... Nope. Not only do you hear your every step but anyone in a nearby rooms, too.
All of that said; it's a very convenient location, well priced, with nice facilities in the room (desk, air-conditioning, clothes racks, etc). There's near by cheap places to eat breakfast as well as all your usual tourist attractions.
5.0
Loved the property, very clean tidy and spacious. Also a prime location of krakow.
5.0
Safe and clean
5.0
Everything was lovely and clean, the shower pressure is amazing, it is conveniently located so close to Old Town with transport close by and we even had a balcony. You didn’t really see any staff but it was all safe. My only negatives would be 1. So many stairs, 2. The pillows are short instead of long but I don’t know if this is a polish thing, 3. If you are a light sleeper you can hear the trams going by outside throughout the night. My suggestion would be to get a table and chairs for the balcony but honestly it was a great stay and would definitely stay again!
2.0
If you are looking for hotel like accommodations, this is not the place for you. This was more like a flat/apartment. We did not see the reception personnel once. We tried calling using the phone they had in the “lobby” and it would not connect. We did not have any coffee pods for day 2 and fortunately we saw a housekeeper and were able to get some. The pillows were horrible. It had no elevator, which we knew would be the case, but it was a challenge getting our luggage up since we had to go up five flights of stairs. They mentioned there was a continental breakfast but we could not find it. Overall, we were disappointed and expected much more. Now, as far as location goes, this place was great. Very close to everything. We walked nearly everywhere.
2.0
Excellent location, really close to the old town. Self-check in was easy. It was rather loud in the apartament due to tram tracks right outside of our windows but I believe that is the cost of staying in the city centre. Decent Smart TV was a nice touch. Comfortable bathroom and kitchenette.
My only complaint would be that at the time of booking I wasn’t aware that they will want to pre-approve the payment a week before our arrival, especially with free cancellation as our chosen option (and before our time to cancel the booking has passed). I could not find that information in any of the confirmation emails I received after booking or in the place’s policies. The way it was worded when I was booking the apartments I was led to believe that I will pay at the check in. Only found out about the need for pre-approved payment when they couldn’t secure money from my account and I received an email that if it is not resolved I will loose my reservation (at that point the same rooms were at twice the price of my booking). That caused some stressful moments but thankfully was resolved easily. I understand that the physical reception was closed due to covid-19 but I think information about pre-approved payment should be made clear to customers at the time of booking.
Overall I would definitely recommend this place if you’re staying in Krakow for couple of days.
5.0
We had to leave the hotel after Poland was put on lockdown due to coronavirus, the staff were more than happy to assist us in instructions on how to leave the country. All this aside, we were in love with the place almost instantly, we felt right at home, rooms were spacious to stay they were small rooms and could not fault them in any way. Clean and lots of personal touches added to the rooms, we will be returning later on in the year to this exact accommodation once again as we could not imagine staying anywhere else, great location!!
4.0
Overall a good stay. Clean and convenient though fairly basic. Staff was helpful.
Bed not the most comfortable.
2.0
Nice apartments style rooms with a very clean modern kitchen with all facilities. We left a big box of English tea bags and milk for other guests but stick a few essentials in your case to save having to buy when your there. Perfect location
2.0
It’s not a fancy place but it’s good for the money. And also quite conveniently located.
2.0
Immaculately clean, attention to details, fantastic location just outside of Old Town. Everything within walking distance. Front desk extremely helpful and nice when we had questions about the surrounding area. Compact space with plenty of hot water and good water pressure in the shower. Bed was comfortable, I wasn't a fan of the pillows, my wife didn't mind them (personal preferences).
Construction on the exterior of the building right by our window was the only thing keeping me from giving this place a perfect score. We were instructed to not turn on the A/C due to the construction, and it was quite warm in the small room while my wife was blow drying and flat ironing her hair (and to be fair, I think it was a bit warmer than usual for this time of year here). We did open the windows, but they were soon taped shut so we could not open them any more. Construction begins at 7am, which put any ideas of sleeping in "to rest." No construction on the weekend. For those light sleepers, like myself, the local train runs all night and our room fronted the road in which the train ran, though less often after midnight. Earplugs were provided (one of the many "attention to details."), which don't do me any good Overall a fantastic stay, I just could've done with less noise as I am a VERY light sleeper.
2.0
Flexible check in. Very clean, well equiped. As expected a lot of street noise given the central location, however ear pluggs are available.
The only issue is the internal noise between the rooms and the hall, we could hear the neighbours chatting
4.0
Location was excellant, walking distance to main sq. market and castle. Safe area opposite the universuty abd park.
2.0
Although we knew there was no elevator it should be made clearer that the hotel rooms are only on the top two floors. We climbed 72 stairs several times each day. Unfortunately the city decided to work on the tram tracts outside our side of the building each night we were there. The noise was deafening and we were awake all night for both nights. The room was lovely and the staff very courteous but the experience was not positive.
2.5
Nice place with friendly staff. Very clean and well maintained. Good location to explore Krakow old town. Parking is a bit difficult though, but we were lucky to find a spot on the other side of the block.
3.0
Pros: Good location. All main attractions within walking distance. Good size room. Kitchen area and daily maid service. Modern clean bathroom. Air conditioning unit.
Cons: Our room was next to main road, and trams run all night, you literally feel the building vibrate as they pass, hence not suitable for light sleepers. No lift and unsuitable for any person who struggles with stairs, especially when carrying luggage. Television did not work, informed reception but they did not resolve. No maid service on last day of stay, had to ask reception for clean towels, luckily caught them before they close reception at 5pm. Wood block flooring in room was all loose underfoot and squeaking when walked on, however clean so not really an issue.
5.0
Perfect location. Room very clean and higher standard. Staff were more than happy to help with any requests. Would definitely stay here again
2.0
We had a very nice stay at Novum House in the 1 bed suite.
Unfortunately the stove was in the process of being replaced which reduced the in room facilities.
In terms of floor space, I'm unclear if this is much larger than the studio rooms (simply from looking at pictures).
The bathroom was lovely, with plenty of in-room amenities such as hairdryer, shampoo, shaving kit.
Check-in from 2pm and the reception very kindly held our bags for an hour until we could access our room.
Check-out from 12pm (or late check-out 4pm) and again very kindly held bags until reception closed at 6pm.
We found the bedroom a little disappointing; very narrow space around the bed, very hard mattress & curtains that covered the radiator and prevented the room warming up. This wouldn't deter a stay, however I would recommend a change of curtains as we ended up folding these up as it was impossible to sleep in the cold room otherwise.
2.0
Really good place location wise. The castle is only a few hundred metres in one directions, the main square is less than 500 meters and the barbican is about the same distance as the castle in the opposite direction. Lots of cheap restraunts nearby. Main downside is the 80 + steps to the reception. Not really suitable for anyone who is not able to climb stairs. There's no tea making facility in the room, only a kitchenette shared with all the other guests. Overall had an excellent stay.
2.0
Beautiful hotel spotlessly clean lots of little extras
Location quite apart from trams however windows are great double glazing
Staff very helpful
Only downside is 84 steps to the room I had so definitely not for the frail
2.5
Lovely hotel -floor creeks badly - no good for light sleepers !!
2.0
Novum house amenities were perfect. No loft, but stairs very manageable. Staff very helpful. Close to old town, great view.
2.0
Hard to beat location but the hotel is on the second floor and does not offer a lift so it is a long trip up with luggage. The rooms are quiet and roomy however they are quickly becoming dated and the ikea furniture is not standing up well to years of use. (I was here in 2015 and it was in mint condition. I gave it a 5 out of 5 then).
1.0
Room was smaller than expected but clean and has all the necessities. Was charged for the water that was left in the room which I don't think was very clear, so just watch out for that.
1.3
Amazing stay, apartment very spacious, clean and very close to everything!! Highly recommend and we will be back 😊
1.0
Nice pleasant break,convenient location.loved it
2.5
We were made very welcome and they we happy to check us in earlywhich was brill. Staff could not have been more helpful. Place was spotless and there were flowers in our rooms. Perhaps it should be noted that there are alot of stairs to climb before you get to reception and no lift which was no problem to us. Also there is a kitchen to use but no kettle on your room but again no problem as coffee, tea and milk are provided. A great location , just a few minutes from the centre of old town of Krakow. Staff were great in recommending cafes.Brilliant few days.
2.0
Nice room. Good facilities. Above average breakfast. Very good staff. Small room for two people.TV only in Polish. Good value for money overall.
2.5
Great location, very efficient and helpful receptionist. We stayed in the 2 bed apartment and the only downfall was that there was no living area. Overall would highly recommend.
2.0
Had great service and although the hotel had a few quirks I must admit the apartment we stayed in I couldn't fault. I would like to thank the staff for the A1 service they provided and I will happily recommend and hope One day to stay there again.
2.5
Ideal location. No need for a car. You can walk everywhere from there. The Rynek (center square) is 5-10 minutes away. Wawel the same. Kazimiesz about 15 minutes walk. The tram is just outside and you can take it as well It runs until about 11 pm and is at times noisy until then. Other than that it is very quiet there. More than enough within walking distance to keep you busy for a week. Staff is there from 8am to 8 pm. They are very friendly and helpful.
1.5
Good location, nice room and pleasant staff. Apartments are on the second floor with no lift. The 70 steps to the apartment (5 flights) make the apartment hard to recommend. However, if the stairs are not an issue, good accomodation with nice breakfast.
FAQs
How much does this bed and breakfast cost compared to others in Krakow?
The average price for a rental in Krakow is $74 per night. This rental is $20 above the average.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Novum House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Novum House pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novum House?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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