Holiday Inn Express Gatlinburg Downtown, an IHG Hotel
Hotel in Gatlinburg, TN
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, a short walk to Gatlinburg Space Needle
An indoor pool, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool.
An indoor pool, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Gatlinburg, TN
Available Rooms
Standard Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (LEISURE)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Accessible Tub)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
All of the hotel staff we encountered or interacted with throughout our visit was super friendly and helpful. The entire facility was clean daily and the indoor pool and water slides was a definite hit with our kids. 10 out of 10 will stay here again.
2.0
We've stayed here for several years - love the location. Breakfast the first couple days this trip was a little to be desired but it did improve.
2.5
Excellent in everyway
2.5
Great hotel option right in the heart of the attractions. Clean, safe hotel. Breakfast was good. The splash hallow was great for entertaining our toddler and baby. Would pay to stay here again.
0.5
We were charged an additional destination fee that was not listed when we booked. They decided not to refund this fee so I felt they were dishonest about additional charges.
2.0
Overall, our stay was fine. Room had the smallest tv I’ve seen in a modern hotel. Tv signals were weak. Not good for college football weekends.
1.5
Horrible check in!! The lady, Carol at the desk was rude. Yelled to us when we were coming in, can't check in till 4pm! Ok, we thought it was 3pm like most Hotels. We arrived at 315. She then tells me, our room will be ready at 330? Family had already uploaded our car. Had our stuff on a cart. We waited in the lobby, in full view of this woman. Other guests started coming in to check in, as it was now 345. She never once said, come on up!
I then got in line behind 6 other guests checking in. Ridiculous. Room was just ok, certainly not worth $300 a night during the week for a family of 4!! We had stayed at Gatlinburg Margaritaville 3 weeks prior for the same price. Much better Hotel for the same money! Also, the indoor pool was cold. Super thin small towels in our room. Beds were awful. Plastic silverware for breakfast was the cheapest made.
Won't be staying here ever again!!
5.0
Great for kids
5.0
We stay here each time we visit Gatlinburg. We love the indoor waterpark for the kids and the ability to walk to the National Park or downtown, avoiding the parking disasters.
2.5
This was a great hotel and my family and I enjoyed our stay a lot. The staff was amazing and my kids loved the waterpark/pool feature. Our rooms were clean and the pool water temperature was nice and warm. Not to mention, the parking was free and the hotel is walking distance from the main downtown strip. If we ever come back to Gatlinburg, we would definitely stay here again.
2.0
Staff has strong accent and hard to understand. No blankets available. Room was very clean.
5.0
Clean. Family friendly. Good breakfast. Awesome little water park. Pool kinda small but water park for kids makes up for that.
3.0
Few bugs in bathroom sink , freaked us out
4.0
Came to Gatlinburg for a quick family get away before school starts up. Holiday Inn was a good price in a great location. An easy walk to the strip but far enough off that it didn’t cause any noise issues. The free parking was a huge bonus as fees can really add up. The breakfast was a good starter to the day. It wasn't a grand buffet but had staples and got the job done. The room was clean and everything was in working order. The only issue was the pool was very cloudy and didn't seem a good idea to swim in. The water park was simple and great for the kids however the surface was very rough and easy scuffed up bare feet. The staff was great, didn't have any major issues just more towels, which was easily accessible. Would stay at hotel again and recommend.
2.5
Very comfortable stay. My granddaughter, two of my great grandchildren and I stayed 2 nights. We went to the aquarium and Pigeon Forge. The splash pad at the Holiday Inn was wonderful, the kids loved it! We all enjoyed the pool and the breakfast. The staff was great, provided a crib at no extra charge! Wonderful stay!
4.0
Nice hotel overall!!
4.0
Good stay
1.0
Never stay at the hotel, because our room wasn't ready 😭 had to find another hotel up the street from holiday inn. Manager was very nasty to us.
2.5
Great place to stay if you have kids waterpark is awesome just wish they had towels in the pool area they do give you some in your room but very small towels that you have to exchange
5.0
We booked this hotel because it was rainy and the waterpark play area looked fun. It was a win! My son played for 3 hours straight and we had to drag him out! We were able to walk to the main road and have dinner and dessert. We even saw a bear behind the parking lot! The breakfast was very good for hotel breakfast. The only negative thing I can say is the parking seemed like as issue but we did get a spot.
5.0
GREAT HOTEL!
5.0
Great location! Good breakfast! Clean rooms and hotel over all
I would recommend and stay again
5.0
Great location
5.0
We loved the convenience of this location. It’s close and walkable to everything. We love the pool water park area for the kids. The room is spacious. We would definitely love to come back.
5.0
Great place to stay. Breakfast was good. Staff was very helpful
4.0
This hotel shares parking with another hotel and finding a parking spot after the sun goes down is like a scavenger hunt, even though you have a parking pass.
5.0
great family hotel. love the breakfast area. safe clean and fun for the whole family. loved that everything was in a walking distant.
2.5
Nice pool area. Breakfast staff was great - made sure items were always available. Great location.
5.0
The stay was perfect! Very clean, breakfast was great, staff and waterpark were amazing! Good walkable distance to attractions.
5.0
Everything was great!
4.0
We have stayed at this hotel multiple times the last couple years. Great location to the Gatlinburg strip and other places.
5.0
Nice new hotel
5.0
Front desk staff Carey was extremely nice and personable. Breakfast staff worked extremely hard to make sure all guests were comfortable.
5.0
this place is great if you have children!!..
2.5
We had a great time ! The staff is so friendly and everything is super clean .
3.0
We have a handicap parking tag. I told the front desk attendant that someone with no handicap tag was parked in a handicap space. He did nothing.
2.0
There was hair in our bed. When I took it to the front desk they said sorry. I then asked for a discount. Of which I got 30.00. They were like robots at the front desk. Very unfriendly. I feel a nights stay would have been more satisfying
The breakfast area was a different story The staff was friendly and the area was clean
2.0
Our stay was very good overall. The hotel was in a great location that allowed us to walk everywhere. The staff was friendly and accessible to our needs. The best part for the kids was the water playground. They could have spent the entire trip playing on the slides or splashing around in the water. If we ever return to Gatlinburg, we would stay here again.
5.0
great family hotel, will visit again!
2.5
Great place to stay!
FAQs
How much does this hotel cost compared to others in Gatlinburg?
The average price for a rental in Gatlinburg is $430 per night. This rental is $334 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Gatlinburg Downtown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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