Elephant Hills Resort

Executive Room, Resort View | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room, Golf View | Minibar, in-room safe, individually decorated, individually furnished

4.1

Excellent(283 Reviews)

Hotel in Zimbabwe

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with 3 restaurants and 3 outdoor pools
3 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a golf course, a casino, and a fitness center are onsite.
Change of towels is available on request.
Elephant Hills Resort offers 276 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Zimbabwe

Nearby attractions

Available Rooms

Standard Double Room, Golf View

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room, Golf View

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room, River View

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, River View

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Elephant Hills Resort

$$$$

4.1

Excellent(283 Reviews)

Hotel in Zimbabwe

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Zimbabwe

Nearby attractions

Available Rooms

Standard Double Room, Golf View

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room, Golf View

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room, River View

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, River View

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.1

Excellent(283 Reviews)

4.0

Aug 2024

Liked room, view and friendlyness of staff.

4.0

Aug 2024

Happy with warm staff and close to touristic attractions.

5.0

May 2024

This is a world class 5 star resort with guest services second to none. They are very accommodating and will go above and beyond for you. The resort and grounds are immaculate. Magnificent views of Zambezi and can see the spray from the falls. We stayed here for three weeks and I would highly recommend it. Sharon and her whole team at guest services were spectacular and always went the extra mile to ensure we had a comfortable stay. Trinity and his team at the front desk are very accommodating. Peter and his team in the restaurant and kitchen provide amazing service.You can truly immerse yourself in the African culture here if you desire

5.0

Apr 2024

Great place to stay. Facilities were top notch, staff helpful.

5.0

Mar 2024

Not the most modern, but more than makes up for that with full guest services, cleanlines, and friendly and helpful staff! Going back.

2.0

Dec 2023

Very friendly and helpful staff. Has everything you need except airport thansfers ($30 pp each way !) Golf course requires more attention but still playable.Probably try another of many available hotels in Vic Falls, next time.

3.0

Nov 2023

I had a bad room experience.. lights didn’t work, water everywhere with shower and it didn’t drain, toilet kept running, air conditioner very noisy, connecting room noisy at 6:15 am and the connecting door banged. At around 11:00 pm I thought someone was breaking into the room Difficulty getting room change and your machines wouldn’t accept my credit card … it was fine the night before

5.0

Aug 2023

Service by reception Witness is outstanding. We booked two twin beds room but not available when we checked in. He offered to add one bed to our room and then changed to another room next day. Customer relation manager also sent a fruit basket and a bottle of wine next day. Service is outstanding.

5.0

May 2023

bayhtubs extremely slippery need safrty treadsin tubs to prevent falling during shower. My husband was taking a shower and slipped bruising his backside

2.5

Jan 2023

It was a perfect stay, good value for money. The staff were cautious and always available.

2.0

Dec 2022

I liked the golf course although the hotel is not doing much to advertise the golf course to the tourist , out of the hundreds of the people booked at hotel on the 24th only 2 people from the hotel played , the rest were locals 2) the hotel could have organized better entertainment that does not affect those who don’t like loud music , however loud music was played on the 24th and 25th Dec disturbing those who needed to rest . Considering the hotel talks a lot abt preserving nature and the animals I feel the animal kingdom was invaded and disturbed by such loud music and the hotel compromising on their own values . 3) parking was poorly oganised and visitors ended up parking way far from the hotel risking being attacked by roaming animals at nite as the lighting in the garden is dull and poor. 4) most members of the staff were not aware of certain processes and procedures and ended up saying the wrong things or misleading customers , training to deal with crowds and knowing what to say or refer upwards when in doubt wld help 5) too many trainees and hired waiters who did understand the operations and how to serve the customers was a big challenge tonthe customer experience, again this could have avoided by preparing and equping the waiters

5.0

Sep 2019

Very friendly staff and good location in Victoria Falls, not very far cab ride from town. Nice spacious room. We only stayed overnight and can't comment on the amenities though.

5.0

Aug 2019

Extremely comfortable and very large suite. Excellent breakfast with great choice. Very efficient and friendly work force. Great grounds with plenty of widelife. Free shuttle to and from town centre. Highly recommended and good value.

5.0

Aug 2019

Very attentive staff, keeping the room clean, supplied with water bottles, and mosquito-free.

5.0

Aug 2019

Setting was great! Wait staff was exceptional! Hospitality was great.

2.5

Jul 2019

Friendly helpful staff from our arrival and throughout our stay. A confusion over our room prior to arrival was sorted out immediately and with ease at check-in. We enjoyed using all the facilities and breakfasts and buffet dinners were excellent although dinner and evening 1buffet prices were expensive.

4.0

Jul 2019

The staff were very friendly and helpful, the location is good, however the hotel is a bit dated and needs to be more vibrant.

2.5

Jul 2019

We had a great time at the property. we enjoyed amazing foods and wonderful view. It is one of the best choices to stay at Victoria Falls. The shuttle to the city was very useful and it had very helpful and kind drivers. The bathroom is old and definitely, needs more attention.

5.0

Jul 2019

The resort is huge, compared to the vicinity (Victoria falls is a small town). The service is good. The shuttle is convenient. Breakfast is boring. If you order room service, they charge you US$5 to bring a tray to your room.

1.0

May 2019

the basic concept of "cleanness" or "service" seems far away from regular counties

2.5

May 2019

Very friendly and helpful staff, the place itself was well maintained I couldn’t fault it.

2.5

Apr 2019

This resort was absolutely beautiful! The staff was excellent and everything was super clean! The grounds were well kept and everything about my trip here was wonderful.

1.5

Apr 2019

Floor 6where we stayed had a bad smell as soon as you come out of the lift. Small smelt of body odour from early hours of the morning. Staff spoke around you in there language which made you feel like you was being talked about but when speakingto you mostly polite and friendly. Could have made more of the grounds and views Poor or no entertainment

2.5

Apr 2019

amazing and fantastic place to stay when in Victoria Falls.

2.0

Feb 2019

I liked the spaciousness and layout, the peace and quiet. Staff very friendly especially breakfast coffee man Edmore, speaking in Chinese, Portuguese etc etc. Food was good too.

2.5

Feb 2019

We really enjoyed our stay here. Staff is very friendly, and the area is beautiful. Breakfasts were awesome, but dinners were expensive. You are better off heading to Vic falls for dinner.

1.5

Dec 2018

Check in was really quick and we were assisted to our room and they guy showed us everything we needed to know. We got a room on the ground floor, had prefer a room with balcony. Rooms are spacious enough but need an update, it feels dated. A/C is very loud so it was hard to sleep at night. Beds are very firm for my taste but I guess that is just a personal thing. Service in the restaurant and in the bars are extremely slow, we could wait 10 to 20 minutes for a simple drink or beer. Updated rooms, quicker service and more suns beds around the swimming pool would add a lot to the over all feeling.

0.5

Nov 2018

My husband and I were checking out of the hotel and were supposed to be charged $30 for the buffet, but they ran my credit card for $461. I immediately noticed and asked for a refund but they said there was nothing they could do about it other than have me fill out a form to get reimbursed in 4-6 weeks. It's been exactly 3 months and still nothing. I've called and tried dealing with it through my credit card company numerous times but since Elephant Hills isn't responding to their inquiries, they say there's nothing they can do. DO NOT STAY HERE. I am furious and this is a TON of money to steal.

2.0

Nov 2018

Alot of things to enjoy at the hotel including the helpful staff, our suite, breakfast, pool and setting. Improvements? The vast dining room is looking somewhat jaded. What about a haut cuisine/ alternative cuisine/silver service restaurant to provide a different dining experience? The pool sun lounger cushions need an upgrade. The air conditioning unit on the room balcony was very noisy - a problem at night. The bar could do with separating from the dining room.

0.5

Oct 2018

Had to move rooms due to no wi fi and school kids running up and down (knocked on my door at 2230 and then run off again), also had stains on my bedding. Ok breakfast but not great for a 4 star hotel. Shuttle bus was good to town but left early coming back from Vic falls one day so had to wait an extra hour. Staff in hotel v pleasant but when you bell are actually not that great, several other guests I spoke to said the same. One positive was massage lady in the spa was amazing worth every dollar

0.3

Oct 2018

Had to move rooms due to no wi fi and school kids running up and down (knocked on my door at 2230 and then run off again), also had stains on my bedding.Ok breakfast but not great for a 4 star hotel.Shuttle bus was good to town but left early coming back from Vic falls one day so had to wait an extra hour.Staff in hotel v pleasant but when you bell are actually not that great, several other guests I spoke to said the same.One positive was massage lady in the spa was amazing worth every dollar

1.3

Oct 2018

The Presidential Suite was glorious! Beautifully decorated, clean and comfortable. The staff was very helpful, particularly the concierge desk. The property is a bit out of town, but the shuttle runs regularly. The grounds are lovely and the place is quiet and restful.

1.0

Aug 2018

The hotel is tired and needs redecoration. It felt shabby for a 4 star hotelService in the restaurant was extremely slow(waiting over 30 minutes for main course)Victoria Falls is very expensive anyway but we felt thar this was HighEuropean prices but not the quality.Mix up with our taxi to the airport was handled very stressfully Gym is reasonably welll stocked but again the equipment could do with an overhaul People and staff are amazing and very attentiveToiletries and towels are plentiful Regular bus service into town

2.0

Jan 2018

Well positioned to visit the Falls; fantastic grounds and view; reliable shuttle service to the Falls. While friendly, some staff need more training - not all but some reception staff ignore you. It’s confusing to play golf as nothing is coordinated - pro shop, green fees, caddies are all different payments and in different locations. However, the golf course is a great experience - and wonderful caddies. Would go back for sure.

2.5

Aug 2017

The Hotel is fantastic and its on Hilltop giving you views to the Mighty Zambezi river. The Thatching needs to be redone as its now old.

2.0

May 2017

Everything was fine except the air conditioning which was not working but it did not bother us much. The estate is beautiful, walking around the golf course is like walking around a park with wild life in sight. The hotel site is really nice; i would stay there again

2.0

Aug 2016

The staff were all very friendly and helpful, the rooms were large and clean, with air conditioning and a ceiling fan. Our room had a great view looking out over the Zambezi river. It's a really large hotel but we didn't see many other guests during our stay. We were one of only 2 families that used the pool, and my son had a back massage at the spa which he really enjoyed. After a couple of days using a local taxi at $10 a trip we discovered the hotels complimentary bus service to the falls and into town which runs every hour, and I'd recommend using this.

1.5

Jan 2014

Good enough stay although the service when ordering food was very SLOW.

2.5

Jun 2013

We had a wonderful time whilst staying at the hotel. The hotel is in a good location and we felt very safe. We stayed in a room on the top floor which had a great view and the grounds were very well kept. The rooms were comfortable and the staff were very helpful and polite and they worked hard to please the guests. Entertainment of traditional singing and dancing was provided during dinner and this added to the African feel of the hotel. There were monkeys, buck and warthogs in the grounds of the hotel; this is very unusual and nice to see. We would definitely recommend the hotel and hope to visit again in the future.

2.5

Mar 2013

This is a very good hotel, with fantastic staff and facilities. Everyone was friendly and went out of their way to make our stay very pleasant. The only problem was a monkey that got in to our 6th floor room when I had left the screen open a little. It went straight to the dresser where the sachets of sugar, tea, coffee were stored, opened the box and started eating - made quite a mess! It made sure to grab as much as it could when I chased it away. It is quite a way out of town, but we had our own vehicle so it wasn't a problem. Tours pick up from the hotel. There are a swimming pool and a lovely golf course on site. It was rainy season, so we didn't see as many animals as at other times. There were impala and warthogs in the grounds - and plenty of monkeys!

FAQs

How much does this hotel cost compared to others in Zimbabwe?

The average price for a rental in Zimbabwe is $155 per night. This rental is $374 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Elephant Hills Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Elephant Hills Resort. Enjoy the water!

Is Elephant Hills Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Elephant Hills Resort?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Elephant Hills Resort

Hotel in Zimbabwe

Reasons to book

About this hotel

Amenities

Map of Zimbabwe

Nearby attractions

Available Rooms

Standard Double Room, Golf View

Standard Twin Room, Golf View

Standard Twin Room, River View

Double Room

Standard Double Room, River View

Elephant Hills Resort

Hotel in Zimbabwe

Reasons to book

About this hotel

Amenities

Map of Zimbabwe

Nearby attractions

Available Rooms

Standard Double Room, Golf View

Standard Twin Room, Golf View

Standard Twin Room, River View

Double Room

Standard Double Room, River View

Reviews

FAQs

How much does this hotel cost compared to others in Zimbabwe?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Elephant Hills Resort pet friendly?

What amenities are available at Elephant Hills Resort?

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