Pan Pacific Serviced Suites Kuala Lumpur

Deluxe Suite, 2 Bedrooms | Private kitchenette | Full-size fridge, microwave, oven, coffee/tea maker

Deluxe Suite, 1 Bedroom | Private kitchenette | Full-size fridge, microwave, oven, coffee/tea maker

4.5 / 5.0

Excellent(134 Ratings)

Apartment hotel in Kuala Lumpur City

1 king bed, 2 single beds

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite.
Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

10.3 mi

Available Rooms

Suite, 2 Bedrooms

1 King • 2 Single • 807 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 2 Bedrooms

1 King • 2 Single • 818 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Suite, 2 Bedrooms

1 King • 1 Queen • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 506 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 Bedroom

1 King • 624 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Pan Pacific Serviced Suites Kuala Lumpur

$$$$

4.5 / 5.0

Excellent(134 Ratings)

Apartment hotel in Kuala Lumpur City

1 king bed, 2 single beds

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

10.3 mi

Available Rooms

Suite, 2 Bedrooms

1 King • 2 Single • 807 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 2 Bedrooms

1 King • 2 Single • 818 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Suite, 2 Bedrooms

1 King • 1 Queen • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 506 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 Bedroom

1 King • 624 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(134 Ratings)

2.5 / 5.0

Dec 2024

Overall our stay was a pleasant one and we all had a good relaxing stay here. Toiletries complete with bath salt for tub

0.5 / 5.0

Oct 2024

My family of 6 adults stayed here on 10/11. I have run into two customer service issues. (1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response. (2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates. Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.

2.5 / 5.0

Oct 2024

Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location

2.0 / 5.0

Sep 2024

Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️

5.0 / 5.0

Aug 2024

Great apartment in the centre of everything

5.0 / 5.0

Aug 2024

Booked the room for it's size and location and these conditions definitely did not disappoint! Very comfortable bedding too and the bath amenities smell really good as well. Definitely will stay again the next time we visit KL.

5.0 / 5.0

Aug 2024

Thank you to the Pan Pacific for a wonderful stay. This property is five star or even above. The serviced one bedroom apartment was great. So much room for our 6 day stay. Thank you to Amy Loo who always greeted us with a smile and a quick chat. Gladys, Esther and the rest of the staff were exceptional in their service at the breakfast room. The Pan Pacific is attached to the Park Royal Collection Hotel where you can use their restaurants and charge to your room at the Pan Pacific. We had the seafood buffet which is on friday and saturday nights at the Thyme restaurant at the Park Royal. Everything you wanted in seafood was there. Once again impeccable service by the staff. The Malaysian people are very polite and english is understood widely which certainly helps tourists. Kuala Lumpur is well worth a visit for sightseeing and shopping and certainly a stay at The Pan Pacific Serviced Apartments is a must. Once again thank you to all the staff who made our stay so pleasurable.

2.5 / 5.0

Aug 2024

Amazing service from the moment we step in the lobby!

5.0 / 5.0

Aug 2024

Absolutely beautiful apartment

5.0 / 5.0

Jul 2024

Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.

5.0 / 5.0

Jul 2024

Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.

2.0 / 5.0

Jul 2024

Overall an excellent stay. Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.

5.0 / 5.0

Jun 2024

Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others. Hotel is clean and spacious.

2.5 / 5.0

Jun 2024

This was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay) 5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.

4.0 / 5.0

Jun 2024

Great location with lots of dinning options.

5.0 / 5.0

Jun 2024

Excellent accommodation right in the heart of Buit Bintang and loads to see and do to absorb the local culture. Breakfast okay but after a few days becomes a little bit monotonous and could do with more options but probably just being picky.. went to some other places for breakfast which was reasonable. Excellent apartment and facilities were great. Impeccably clean and staff who were wonderful. We will be back to this wonderfully vibrant city 🙏

5.0 / 5.0

May 2024

Sensational beautiful and clean hotel staffed by friendly personnel. Very convenient to Pavilion shopping centre, food street Jalan Alors and smack in the middle of shopping area and night life. The washer/dryer in the apartment is super convenient as with the tropical weather, I showered and changed clothes at least three times a day. I have planned to return next year.

5.0 / 5.0

Apr 2024

Great place and great buffet breakfast and all day espresso coffee

5.0 / 5.0

Apr 2024

Clean and well maintained.

0.5 / 5.0

Mar 2024

check in was ok but when we arrived we expected someone to escort us to our rooms and at least get a guide on what is available in the hotel as well as how to manage their poor aircondations. You couldn't turn up the temperature, so it was constantly freezing in the rooms, which was uncomfortable. This was told to the front desk and we were moved to a new room late at night. The new room had the exact same problem and we got a "premium" room which was exactly like the other two rooms, just with a better view. Again, the air conditioning could not be turned up in degrees. We were seriously woken up at 1-2am because engineers came to check the system, even though we had contacted them way before that time. They have ruined our honeymoon, and we have wasted a total of two and a half days just changing rooms. Also, my husband was met by a member of staff who said "we can't change your room again" when he wanted to tell them they had to fix the problem and that we don’t want to pack up our stuff for the third time. To solve the problem, they turned off the entire system so we couldn't use the air conditioning at all. It helped when you had to sleep, but on the other hand you were hot during the day because the sun hit directly into the room. Terrible hotel and not worth the money at all. The reception does not answer and there is rarely anyone available. They are poorly staffed even though the hotel is large. By the way, there was no proper cleaning. Dirty floor and no wacuum.

5.0 / 5.0

Mar 2024

Room is luxurious and well kept. Near to shopping and eateries

4.0 / 5.0

Mar 2024

I always like Pan Pacific that’s why I stay here. I was about to give 1 star because of my room smelt smoke very bad very not acceptable. I cancelled because of very nice staff, property clean, location very good, everything what I look for was here minus the smoke issue. So I purposely overnighted in KL to go to Pavillion. I checked in hotel 9pm, left hotel for dinner nearby. Went back little past midnight into our room first time. Smell smoke very bad. I thought the place is non smoking? I called receptionist past midnight, but because of we were very tired and I will check out in the morning, so wedecided to stay in the same room. What a mistake! I got headache next day. Suggestion to management: you guys need very straight with your non smoking policy building. It’s very dissapointed the fact that the room smell smoke very bad. From staff reaction, it seemed common issue with the place.

4.0 / 5.0

Feb 2024

Always a great stay at Pan Pacific Serviced Suite. Spacious with 2 bedrooms and has a washer and dryer to do my laundry.

5.0 / 5.0

Feb 2024

Clean and comfortable. Walkable distance to restaurants and shops. Will stay again next time

5.0 / 5.0

Jan 2024

Brilliant hotel, facilities surpassed our expectations. We really loved our stay here.

2.5 / 5.0

Jan 2024

Lovely place to stay, good gym and chill out room. Friendly staff as well. Quick shout out to Syaffik from the breakfast restaurant as well, super friendly and tries to know each an every guest by name. Amazing memory

2.5 / 5.0

Jan 2024

It was a one night stay, but the two-bedroom apartment looks comfortable enough for a much longer stay. The kitchen and room facilities are great.

5.0 / 5.0

Jan 2024

Very good location. Walking distance to shopping malls and foodies. Rooms is very clean and spacious for our family of four and staff are very helpful and polite.

2.5 / 5.0

Dec 2023

Very good location. Hotel staff were friendly and hotel itself was very clean. Yes I would recommend for any one from family, couples, singles and businesses.

5.0 / 5.0

Dec 2023

Nice Hotel Very clean and staff are very kind and professional. Lots of dining and shopping options near by

4.0 / 5.0

Nov 2023

Staff were friendly and very helpful. Had a very pleasant stay and location is ideal for accessing food and shopping. Only suggestion would be to make the lounge accesible for longer - later than 10pm.

1.5 / 5.0

Nov 2023

Property is well kept and location is good though we can hear music from outside in the room late at night. Situated on other side of main shopping belt, hence, it is quieter on this side Overall, it is a nice property worth staying

5.0 / 5.0

Nov 2023

Great location to shopping areas and local foods. Would definitely be staying here again for my next trip.

5.0 / 5.0

Nov 2023

Really a nice place to stay, big rooms

1.5 / 5.0

Oct 2023

Great location. Room decor and amenities were good. However, the room cleaning service needs improvement. Bin was not emptied everyday. Not replacing the hand towels after taking the dirty one away. Not vacuuming everyday. This is not what I expected from a 5-stars establishment.

5.0 / 5.0

Oct 2023

Staff was friendly.

2.0 / 5.0

Oct 2023

Great location. Room amenities and decor were good. Staff were friendly.

5.0 / 5.0

Oct 2023

Strategic location, Cleaness and friendly staff right from the door step. Front desk staff serve you with smile and professional. Keep up the good work.

5.0 / 5.0

Sep 2023

Large clean and new serviced apartments Would definitely stay here again.

5.0 / 5.0

Sep 2023

It was one of he best accommodations I ever stayed! Location- can not get better that that! Clean, comfortable room, washer/dryer were such a bonus. Pretty mush can’t think about anything could be improved. Great stay. Would highly recommend and I definitely will be back.

FAQs

How much does this apartment hotel cost compared to others in Kuala Lumpur City?

The average price for a rental in Kuala Lumpur City is $62 per night. This rental is $227 above the average.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Pan Pacific Serviced Suites Kuala Lumpur. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Pan Pacific Serviced Suites Kuala Lumpur. Enjoy the water!

Is Pan Pacific Serviced Suites Kuala Lumpur pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pan Pacific Serviced Suites Kuala Lumpur?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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4.7 / 5.0

Outstanding(1,006 Ratings)

Grand Hyatt Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur

Apartment hotel in Kuala Lumpur City

Reasons to book

About this apartment hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

Available Rooms

Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Pan Pacific Serviced Suites Kuala Lumpur

Apartment hotel in Kuala Lumpur City

Reasons to book

About this apartment hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

Available Rooms

Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Ratings and reviews

FAQs

How much does this apartment hotel cost compared to others in Kuala Lumpur City?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Pan Pacific Serviced Suites Kuala Lumpur pet friendly?

What amenities are available at Pan Pacific Serviced Suites Kuala Lumpur?

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