Thames Riviera Hotel, Sure Hotel Collection by Best Western
Hotel in Taplow
3-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Eco-certified hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.
Bathrooms include bathtubs or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Map of Taplow
Available Rooms
Standard Room, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)
1 Single
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed, Non Smoking
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.0
My check in was ok but my colleague’s was not - got given a key to ‘his’ room on check in, only to enter the room and find a woman already in there! Shocking and very concerning for the rest of our stay, especially as there seems to be no inside lock on the doors.
Also no heating - it’s 2am and I can’t sleep because it’s freezing.
Other minor (ish) niggles -no safe in the room and no shelf in the shower
3.0
Avarage hotel. Possibly nice in the summer as the location on the river is very good
3.0
Room was nice and smart, but unfortunately had cobwebs in several parts and my bed was broken on arrival on one side - otherwise was lovely, just a shame about the bed
2.0
Hotel has a strange heating system which is a aircon/heat unit in the bedrooms. On arrival we wanted to turn heat up in our room but the control panel was in German. One of the staff sorted this out for us, they apparently have a lot of Germans staying. The aircon/heat unit was positioned near the bed, so although we had hot air coming out there was a draft blowing all over the bed. If you suffer from arthritis the draft is guaranteed to aggravate your condition. One small tube of shower gel for two people to shower, not enough. Tea /coffee making facilities in the room but only two sachets milk, not enough unless you drink really strong tea, the packets of biscuits was nice gesture. Apparently you can ask for more shower gel, milk etc but you shouldn’t have to there should be enough. The bed was very comfortable and a nice spacious bathroom. They have a bar but the decor is very 70s dark and lacking atmosphere. Breakfast was not good soggy cold scrambled eggs, cold bacon. They seem to have a thing about doors being open all the time. The door by our room was open in order to take dirty laundry out when we arrived and first thing in the morning as we went to breakfast. Also the bar restaurant area had both doors wide open in November. Free on site car parking was a bonus. It’s about a 20 minute walk into town although there is a Restaurant, pub and takeaway a bit nearer. I would not stay at this hotel again.
4.0
The hotel staff were friendly. The room was clean and comfortable. A/c worked good.
Breakfast was good. Currently 12.50.
The only downside was the hotel has no lift. I would stay there again.
3.0
The room had a single bed, very small room and the menu in the restauruant was vey basic unhealthy, no steak on the menu I can't eat potatoes or chips no salad on the menu to swap out the potato elements very disapointing.
1.0
My worst experience @ hotel.com about this hotel.
There was no electricity when I awake in the morning.
Floor was wet !
5.0
Me and my girlfriend Went away for a night In Maidenhead Was really pleased with the hotel and the staff
4.0
Reception Area needs cheering as first impression is important
8.0
The Hotel is much improved with it's refurbished rooms. Breakfast was one of the best we have had for a ' Self service' cooked breakfast was lovely and hot on both days. I would suggest that the lunch and evening menus could do with a change.. very basic which meant we didn't eat in the hotel. Our only other suggestion would be for the bathroom...please put a shower caddy in the shower to take shampoo, shower gel etc and because the sink is very small and the shelf above very tiny think about an additional shelf by the sink to be able to put out your toiletries...especially for us ladies! Overall though a good hotel at a good price with easy access into London.
4.0
The booking showed king size beds but apparently this is a lie. I tried several times to speak to the general manager Lauren However she refused to speak to me. Nice property in lovely location but run by rude, incompetent morons.
6.0
Great & convenient location. Good views. Recently refurbished. Good breakfast.
However a few downsides - water accumulation issues in the bath, no remote for the air con (temp control is at a fixed point in the bedroom away from the bed) and it’s rubbish in terms of noise proofing.
The floors are creaky - I got back late last night and tried to walk the 3 flights of stairs up as quietly as I could but someone was already having a bad time sleeping I think as I heard them open their door and shout “hello? Hello?” when I got to my room. I wasn’t sure if they thought me walking up was similar noise level to knocking on their door but they sounded distressed.
8.0
Everything was great apart from the breakfast. I think the breakfast was itself good if and when you could get it. You certainly won't go hungry but the hot food kept running out. We went at 9.00 and they run out of mushrooms permanently, took 1.2 to replace the hash browns and scrambled eggs.
There was only 2 people on, so I think they were understaffed. They tried their best.
There's no cutlery put out, so when the table isn't set, you have to chase staff for it. The same for drinking water. Running out of plates too. They just don't stock everything fast enough. But I always made do, and went away happy.
10.0
Nice hotel but clearly not recently renovated as the wallpaper in our executive suite was peeling off. Room was smaller than expected and there were spider webs in the bathroom. Also there was no soap left in the bathroom, so we had to ask reception.
The staff was absolutely lovely and helpful!
8.0
Bed very comfy. Lunch okay. Did not have Bfast, but looked good. Only steep stairs to reach 2nd floor, hard with luggage, did receive help from receptionist. Needs refrigerator in rooms, would be nice to have an exercise room also.
8.0
A clean room with a short walk to the town centre
3.0
Nice location. Staff friendly. Rooms smelt a little musty. Stairwell had a very unpleasant smell.
4.0
Room 105 didn’t even have a main light in the room. Shower over the bath didn’t drain properly due to the amount of hair in the plug hole. Not a great stay
8.0
No lifts a lot of stairs when carrying cases up and down. Night staff guy was brilliant when we had to check out early. Arranged to have coffee and toast at 4am but told by morning receptionist no ! But the night shift guy stepped in and sorted us.
3.0
The room was nice without being great. Bar and restaurant area was very dirty, sticky counters etc
5.0
Great stay.
10.0
Beautiful property right on the river. Quaint restaurant. The only problem was that the shower didn’t work and tub bath was only option. The staff and restaurant was very nice.
8.0
It was nice and quiet..
2.0
The hotel, despite apparent rennovation, still had a tired air to it and there was a smell in the corridors. Also DO NOT STAY IN ROOM 202! There is constant noise from a large airconditioning fan right outside of the bathroom window, to the point where the floor even vibrates. Aditionally there is a large crack in the bedroom window, sealed with Tape! We had a terrible nights sleep to be honest. There were damp patches on the walls and peeling wallpaper. Also the breakfast was ok, but the hash browns were soggy, the tomatoes were dry and the sausages were bland. Also the bread was cheap and thin. For a 3 star hotel i would expect more. The hotel is in a great location and has so much potential, but has a long way to go.
2.0
Very tired hotel limited breakfast NO LIFT and if your in the 3rd floor with cases Bon Chance!
1.0
The floors had dark stains in the bathroom the carpets felt they had never been hoovered the kettles in a really bad state of lime scale showing outside the kettle and inside . The receptionists was great but not his fault . It’s was a horrible dirty stay
6.0
The hotel is next to a busy road that connects Maidenhead to Slough. Although the bridge, river and Maidenhead rowing club are pleasant to look at. If you cross the road and walk by the river there is a children’s play park and a cabin which serves food all day. Across from there Boulders lock.
The hotel has changed the grass garden to a slabbed patio. One side looks onto parking lot. Could do with putting some potted trees or greenery to hide. I stayed in an executive room that was a good sized room, nicely decorated. The website states dressing gown and slippers in the room. There was none and when I checked at reception they told me they have never provided these and would remove from site.
Bathroom looked clean but on closer examination the floor wasn’t clean and there were yellow stains on the outside of toilet.
There were only 2 teabags and 4 milks for a 2 night stay. At reception I asked for more and they handed them to me there and then. Which was fine but offering to have them put in the room is good customer service. The small touches make a difference. I wasn’t asked if I would like breakfast in the morning That said when I ordered a coffee at the bar the barman bought it out to me on the patio. Food was fine but don’t expect gourmet. It was ample, filling and timely.
A little inconsistency on customer service but overall nice pleasant staff. A big minus, no elevator. If you struggle with stairs or are in a wheelchair do not book this hotel.
5.0
Beautiful room, very comfortable and clean
Slept well.
The food was fab
4.0
Lovely room with stunning view. Great price. Breakfast was a bit of a let down (not as good as other BW Hotels), but on the whole the options available were adequate.
Staff were very friendly and helpful.
4.0
The rooms are basic and there was a smell of sewer which was difficult to bear
5.0
Great place fantastic value friendly staff and lovely views of the river Thames
2.0
This hotel looks nice in the pictures which is misleading. It has been updated, but not professionally, and in a slap dash, no preparation way.
2.0
Only for 1 night. Staff in restaurant was terrible, without experience. During breakfast - most of food and beveridge was "empty", I can NOT recomend. Room was at the anes bulding - old fashion, but room was clean. Face of the main building is nice BUT inside very old.Plus was - parking on site was free.
4.0
We had a lovely room with a bay window and a river view.
The only issues were people smoking + talking loudly in the evening below our windows.
Also it would be good to have a fridge in the room, and a bit more variety for breakfast...
8.0
The property has been renovated over the past year.
It is clean and tidy the rooms are comfortable
8.0
Good location for my needs, better than expected in terms of quality
3.0
Rooms were clean and comfortable. Elderly father found room too cold. Evening meal OK. Breakfast- good selection although no coffee machine due to breakdown. Had to ask for decaf. eventually found 2 sachets. No marmalade. Cooked breakfast kept in food warmers heated from bottom resulting in food going cold quickly. Would be better with proper heated serving trolley. Hotel is undergoing refurb. Dining/breakfast room & bar area needs more atmosphere. That said for a 3 star hotel it met the requirements for an overnight stay.
3.0
An okay budget hotel. My room was very cold - heating didn’t work properly - the thermostat may have been set too low. Very small room with a view of the road (but I imagine some rooms have a river view). Service in the restaurant is terrible but the food is okay. My room wasn’t serviced. Reception staff are lovely though. There is a car park but it gets very full.
4.0
Clean and comfortable in a good location. Breakfast was good too.
3.0
First room I was offered the bed was not made and room not cleaned. Second room the generators for the air conditioning etc were right below my bedroom window.
FAQs
How much does this hotel cost compared to others in Taplow?
The average price for a rental in Taplow is $235 per night. This rental is $99 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Thames Riviera Hotel, Sure Hotel Collection by Best Western. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Thames Riviera Hotel, Sure Hotel Collection by Best Western pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Thames Riviera Hotel, Sure Hotel Collection by Best Western?
We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.
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