Burrstone Inn, Ascend Hotel Collection
Hotel in Utica, NY
2 guests · 1 bedroom · 1 bath
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in New Hartford with free breakfast and a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Housekeeping is available on request.
Burrstone Inn, Ascend Hotel Collection offers 100 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Housekeeping is available on request.
Burrstone Inn, Ascend Hotel Collection offers 100 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Utica, NY
Available Rooms
Standard Room, 1 King Bed, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Accessible, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Amazing
2.5 / 5.0
Amazing
1.5 / 5.0
Drains in sink and tub were very clogged. Dark Handprints on wall made it hard to trust that cleaning had been very thorough. Breakfast was good and people were nice.
1.5 / 5.0
Drains in sink and tub were very clogged. Dark Handprints on wall made it hard to trust that cleaning had been very thorough. Breakfast was good and people were nice.
1.5 / 5.0
We stayed in this hotel 4 months ago and it was fine. Not so much this time. First, we chose it because of the attached restaurant. Nice to be able to have dinner and a drink and not need to drive. However, the restaurant is no longer open on Sundays so we went out for food and brought it back to eat in the room while watching a football game. The food needed to be warmed, but the microwave was unplugged and the cord was behind the large console holding the refrigerator and microwave and could not be reached. Upon further investigation, there was just one outlet to handle all the appliances and a light-duty extension cord had been utilized. Even if the cord for the microwave could have been reached, there was no available outlet without unplugging something else. (photo attached - any electricians want to weigh in on whether their electrical set up is safe and meeting code?) We ate our food cold.
The next morning, in the shower, the shampoo bottle mounted on the wall was empty. Not a big deal, but that should have been checked after the last guest.
Now that I think about it, perhaps my 3-star rating was rather generous.
1.5 / 5.0
We stayed in this hotel 4 months ago and it was fine. Not so much this time. First, we chose it because of the attached restaurant. Nice to be able to have dinner and a drink and not need to drive. However, the restaurant is no longer open on Sundays so we went out for food and brought it back to eat in the room while watching a football game. The food needed to be warmed, but the microwave was unplugged and the cord was behind the large console holding the refrigerator and microwave and could not be reached. Upon further investigation, there was just one outlet to handle all the appliances and a light-duty extension cord had been utilized. Even if the cord for the microwave could have been reached, there was no available outlet without unplugging something else. (photo attached - any electricians want to weigh in on whether their electrical set up is safe and meeting code?) We ate our food cold.
The next morning, in the shower, the shampoo bottle mounted on the wall was empty. Not a big deal, but that should have been checked after the last guest.
Now that I think about it, perhaps my 3-star rating was rather generous.
1.0 / 5.0
I checked into hotel and headed down to the restaurant for dinner. Food and atmosphere was great. Got back to room and noticed mold and moisture around an outlet. I called the front desk and they came up to look at it. Everything on the wall (tv, fridge, microwave ect.) was plugged into this outlet with a power strip. I was moved to another room which was a slight inconvenience but ok. Took a shower the next morning and there was very little pressure due to half of the water still coming out of the spigot. Tub also did not drain well. I stopped at the front desk at check out to ask them to have the manager call me about the issues and never received a call. The staff that was working was very nice and apologetic.
1.0 / 5.0
I checked into hotel and headed down to the restaurant for dinner. Food and atmosphere was great. Got back to room and noticed mold and moisture around an outlet. I called the front desk and they came up to look at it. Everything on the wall (tv, fridge, microwave ect.) was plugged into this outlet with a power strip. I was moved to another room which was a slight inconvenience but ok. Took a shower the next morning and there was very little pressure due to half of the water still coming out of the spigot. Tub also did not drain well. I stopped at the front desk at check out to ask them to have the manager call me about the issues and never received a call. The staff that was working was very nice and apologetic.
4.0 / 5.0
Overall we had a good stay. The staff was helpful and present. The hotel is in a business park so not a ton of close food options, however there is an on-site restaurant/bar (which is closed on Sundays). The rooms could use a few more accessible usb/outlets. In room TV options limited due to DirecTV/Disney dispute, perhaps change providers. Also, I had messaged the hotel prior to our stay through Expedia about a special request (my husband’s birthday was the day we checked in) and I did not receive any response/communication back from them. These are just noticed suggestions. As stated we did enjoy our stay overall.
5.0 / 5.0
The bar
4.0 / 5.0
Met our needs for our stay. Friendly staff. Good breakfast.
5.0 / 5.0
Clean easy check in ok foof and free breakfast
5.0 / 5.0
Clean easy check in ok foof and free breakfast
4.0 / 5.0
I enjoyed my stay. I stayed 3 days, 2 nights. It was a weekend. Nice pool area. Clean room.
There was a random wet spot in the middle of the room on the carpet. Couldn’t figure out where it was coming from. It did dry up eventually though. Also the phone was not working for some reason. So I could not call down using the room phone to front desk, I had to use my own personal cell phone.
4.0 / 5.0
I enjoyed my stay. I stayed 3 days, 2 nights. It was a weekend. Nice pool area. Clean room.
There was a random wet spot in the middle of the room on the carpet. Couldn’t figure out where it was coming from. It did dry up eventually though. Also the phone was not working for some reason. So I could not call down using the room phone to front desk, I had to use my own personal cell phone.
2.0 / 5.0
This was a nice location. Definitely a nice change from the corporate chain type hotel. The Pub/Bar was good! with Kareoke and $.50 wings ( which were dry and obviously prepared well in advance, but hey what do expect for $.50!) Otherwise a good value! I drive a Tractor trailer so accessibility is key for me. I did have to run over a few curbs to get around the building to park but nothing crazy. There were other truckers there so this seems to be a good choice for my industry. Will keep this in mind for future trips in the area.
1.0 / 5.0
The waffle maker. The pool was filthy and the restaurant was not in full service with no wait staff and only a bartender. After waiting 25 minutes we were told "I am all alone so I do not know when I will get to you,"
1.0 / 5.0
The waffle maker. The pool was filthy and the restaurant was not in full service with no wait staff and only a bartender. After waiting 25 minutes we were told "I am all alone so I do not know when I will get to you,"
2.0 / 5.0
This was a nice location. Definitely a nice change from the corporate chain type hotel. The Pub/Bar was good! with Kareoke and $.50 wings ( which were dry and obviously prepared well in advance, but hey what do expect for $.50!) Otherwise a good value! I drive a Tractor trailer so accessibility is key for me. I did have to run over a few curbs to get around the building to park but nothing crazy. There were other truckers there so this seems to be a good choice for my industry. Will keep this in mind for future trips in the area.
5.0 / 5.0
Great staff
1.5 / 5.0
This time around was not the best. My Keurig machine is broken. There was a huge spider in the bathroom. There’s hair from previous people in the bathtub. Didn’t seem very clean this time around and the floor is completely wet so it was damp the whole time and my socks were wet.
5.0 / 5.0
Clean and well maintained beautiful
5.0 / 5.0
Great staff
1.5 / 5.0
This time around was not the best. My Keurig machine is broken. There was a huge spider in the bathroom. There’s hair from previous people in the bathtub. Didn’t seem very clean this time around and the floor is completely wet so it was damp the whole time and my socks were wet.
5.0 / 5.0
Clean and well maintained beautiful
5.0 / 5.0
Nice, quiet location. Liked the breakfast and the restaurant.
5.0 / 5.0
Nice, quiet location. Liked the breakfast and the restaurant.
2.0 / 5.0
Staff was great from front desk to restaurant, bathrooms dated need new showerheads —would stay again for a quick weekend getaway
3.0 / 5.0
I love the location and cleanliness of the property.
They’re very respectful as well. Only downfall was the sheets did not fit the bed well and kept coming off which was annoying.
2.0 / 5.0
Staff was great from front desk to restaurant, bathrooms dated need new showerheads —would stay again for a quick weekend getaway
3.0 / 5.0
I love the location and cleanliness of the property.
They’re very respectful as well. Only downfall was the sheets did not fit the bed well and kept coming off which was annoying.
1.5 / 5.0
Couch pull out extremely uncomfortable for our kids, bars poke right through the thin mattress. One of the light switches was broken. They gave us very few towels (3 for a room that sleeps 4 and since they don’t service the room each day no new ones the next day so we did a lot of sharing of wet towels). Excellent breakfast. Front desk staff was friendly and helpful.
1.5 / 5.0
Couch pull out extremely uncomfortable for our kids, bars poke right through the thin mattress. One of the light switches was broken. They gave us very few towels (3 for a room that sleeps 4 and since they don’t service the room each day no new ones the next day so we did a lot of sharing of wet towels). Excellent breakfast. Front desk staff was friendly and helpful.
2.0 / 5.0
The place was okay but it is run down and due for any update with the amount I was paying for. The bathroom was not cleaned and I made sure to let staff know for the cleanliness safety of others.
2.0 / 5.0
The place was okay but it is run down and due for any update with the amount I was paying for. The bathroom was not cleaned and I made sure to let staff know for the cleanliness safety of others.
5.0 / 5.0
Everything was great. My only complaint was the carpet had a wet spot in the middle of the room. Other than that amazing stay.
5.0 / 5.0
Everything was great. My only complaint was the carpet had a wet spot in the middle of the room. Other than that amazing stay.
1.0 / 5.0
The first room the door and lock was broken, the second room smelled like mold and mildew,booked 4 nights only stayed 1.
4.0 / 5.0
The staff was nice. The room was clean and the air conditioner was on in the room when I checked in so it was nice and comfortable.
4.0 / 5.0
The staff was nice. The room was clean and the air conditioner was on in the room when I checked in so it was nice and comfortable.
FAQs
How much does this hotel cost compared to others in Utica?
The average price for a rental in Utica is $212 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Burrstone Inn, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Burrstone Inn, Ascend Hotel Collection. Enjoy the water!
Is Burrstone Inn, Ascend Hotel Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Burrstone Inn, Ascend Hotel Collection?
We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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