Hôtel Le Donjon - Coeur de la Cité Médiévale
Hotel in Carcassonne
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with a 24-hour front desk, steps from Aude Gate
This hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hôtel Le Donjon - Coeur de la Cité Médiévale offers 61 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. This Carcassonne hotel provides complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hôtel Le Donjon - Coeur de la Cité Médiévale offers 61 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. This Carcassonne hotel provides complimentary wireless Internet access.
Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Carcassonne
Available Rooms
Classic Room
Beds not specified • 161 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Twin Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Triple Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
We were greeted by a lovely friendly receptionist who quickly checked us in and showed us to our room.
The room was large and comfortable with a seating area and a raised bed area. The bed was large and comfortable with lovely linen and very comfortable. The bathroom had a separate shower and a bath and the toilet was separate which was really nice.
We had a fridge which was handy and the TV was by the bed and was easily positioned towards the bed.
The room overlooked the garden and was very peaceful. It was too cold to sit outside though there was a table and chairs if we had wanted to do so.
The hotel is in the heart of the Cite and is close to lots of bars and restaurants. At this time of the year (late November) not all are open and some are only open on certain days or times so choice is smaller for eating in the evening but we found that the food was good at all the places we chose.
We were very happy with our stay this being our 4th stay at this hotel and this was definitely the best room we have had at this hotel. We will no doubt be staying here again and really recommend this hotel
5.0
staff was excellent as was our room. loved the town and would recommend two night stay.
5.0
The location of the rooms in a private courtyard was outstanding.
5.0
The location of the rooms in a private courtyard was outstanding.
5.0
Lovely room, super location, friendly staff, good value
5.0
Lovely room, super location, friendly staff, good value
5.0
Lovely staying in the castle but was tricky finding food in the morning if you didn’t want to go with hotel Continential breakfast. Service, hotel and location were excellent. Room was comfortable and bathroom was a good size for a hotel.
5.0
Lovely staying in the castle but was tricky finding food in the morning if you didn’t want to go with hotel Continential breakfast. Service, hotel and location were excellent. Room was comfortable and bathroom was a good size for a hotel.
5.0
Lovely stay, great location for the city.
5.0
Lovely stay, great location for the city.
4.0
Check in staff was very inviting and helpful. Room small, but comfortable. Good shower and the Location within the walls was unbeatable:
4.0
Check in staff was very inviting and helpful. Room small, but comfortable. Good shower and the Location within the walls was unbeatable:
5.0
Wonderful two day experience
5.0
Wonderful two day experience
10.0
The opportunity to stay in a quiet, beautifully-renovated, convenient hotel with a superb ambience was wonderful. The staff was very helpful, the room large and well-equipped, and the situation in this beautiful city was perfect. Thank you!
5.0
The Hotel le DonJon is an ideal base within the walls of the medieval city!
The hotel is beautiful and the staff is very professional. David met us in the parking lot right outside the walls, and drove us and our luggage to the hotel. The fellow at the front desk was also excellent. ( I apologgize for not getting his name.)
5.0
The Hotel le DonJon is an ideal base within the walls of the medieval city!
The hotel is beautiful and the staff is very professional. David met us in the parking lot right outside the walls, and drove us and our luggage to the hotel. The fellow at the front desk was also excellent. ( I apologgize for not getting his name.)
8.0
Room a bit small. Staff wonderful.
10.0
Very good hotel, situated perfectly to explore the old city. Room was excellent and staff very friendly. Secure parking very easy to find and baggage service to and from hotel is really useful
10.0
We loved our stay. The garden room was cozy and private. The front desk gal walked me to the room and carried my backpack. So sweet! The breakfast was very good. I definitely recommend the Donjon❤️
5.0
amazing location inside the walled city of Carcassone
5.0
amazing location inside the walled city of Carcassone
5.0
Loved this hotel. Service was excellent, property is beautiful, beds were comfortable. The family room was very spacious. I would recommend this hotel to my friend and family, and would definitely stay here again.
5.0
Loved this hotel. Service was excellent, property is beautiful, beds were comfortable. The family room was very spacious. I would recommend this hotel to my friend and family, and would definitely stay here again.
5.0
Great stay and very helpful and friendly staff. The location is amazing, in the middle of Carcassonne. The rooms are clean and tidy. We enjoyed staying here very much!
5.0
Great stay and very helpful and friendly staff. The location is amazing, in the middle of Carcassonne. The rooms are clean and tidy. We enjoyed staying here very much!
2.0
Old rooms - our two superior double rooms were not as in the pictures, one even in an old annex - unfriendly and unhelpful staff - hotel past its best time
Good: silent AC and quiet room, transfer from parking (24 EUR per night) to the medieval city
2.0
Old rooms - our two superior double rooms were not as in the pictures, one even in an old annex - unfriendly and unhelpful staff - hotel past its best time
Good: silent AC and quiet room, transfer from parking (24 EUR per night) to the medieval city
10.0
A perfect central location in the heart of the city, the valet service for parking is ideal and the staff very helpful! We had a room for 3 and it was perfect for us…
10.0
A perfect central location in the heart of the city, the valet service for parking is ideal and the staff very helpful! We had a room for 3 and it was perfect for us…
10.0
Very good hotel in the heart of Carcassone. Silent room, they have a parking outside and take care of your luggage
10.0
Very good hotel in the heart of Carcassone. Silent room, they have a parking outside and take care of your luggage
5.0
Well located, beautiful historic building. The room was quite basic, but fine. Site staff was very kind and friendly. But I missed the amenities that a 4-star hotel should have (toothbrush, shower cup....).
5.0
Well located, beautiful historic building. The room was quite basic, but fine. Site staff was very kind and friendly. But I missed the amenities that a 4-star hotel should have (toothbrush, shower cup....).
10.0
The two staff members we engaged with were incredibly kind, helpful and understanding, going beyond what would be expected in order to help us. Even though they were busy, they did not act as if they were busy, but gave us all the time we needed.
10.0
The two staff members we engaged with were incredibly kind, helpful and understanding, going beyond what would be expected in order to help us. Even though they were busy, they did not act as if they were busy, but gave us all the time we needed.
6.0
The hotel is conveniently located within the walled city. You can walk out of the hotel and access the restaurants and UNESCO heritage site. Other than the location and breakfast, the hotel service left much to be desired.
They misadvertize the family room for four with 2 doublebeds. The second bed is a sofa bed (should clearly state that). On our arrival, while the sofa bed was pulled out, there were no sheets, blanket or comforter. We had to call late at night to request.
When our train was late, I messaged the hotel. They didn't respond or acknowledge till a day later. The front desk person would not make a dinner reservation for us on arrival and requested that we walk around. When he told us that we will not be able to get into the restaurant next door because of time (without even trying), we were able to walk in and request a table. Overall, very disappointing service by the front desk.
6.0
The hotel is conveniently located within the walled city. You can walk out of the hotel and access the restaurants and UNESCO heritage site. Other than the location and breakfast, the hotel service left much to be desired.
They misadvertize the family room for four with 2 doublebeds. The second bed is a sofa bed (should clearly state that). On our arrival, while the sofa bed was pulled out, there were no sheets, blanket or comforter. We had to call late at night to request.
When our train was late, I messaged the hotel. They didn't respond or acknowledge till a day later. The front desk person would not make a dinner reservation for us on arrival and requested that we walk around. When he told us that we will not be able to get into the restaurant next door because of time (without even trying), we were able to walk in and request a table. Overall, very disappointing service by the front desk.
10.0
great location. We recommend using their paid private parking just outside the city walls; it worked well. Interesting lobby with old books and board games. We had fun playing the board game Carcasonne in Carcasonne. We recommend staying in old city so you can wander around at night when few people are there.
10.0
great location. We recommend using their paid private parking just outside the city walls; it worked well. Interesting lobby with old books and board games. We had fun playing the board game Carcasonne in Carcasonne. We recommend staying in old city so you can wander around at night when few people are there.
FAQs
How much does this hotel cost compared to others in Carcassonne?
The average price for a rental in Carcassonne is $136 per night. This rental is $76 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel Le Donjon - Coeur de la Cité Médiévale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Le Donjon - Coeur de la Cité Médiévale pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Le Donjon - Coeur de la Cité Médiévale?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and garden.
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