The Westin Pasadena
Hotel in Pasadena, CA
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel in Pasadena with a 24-hour fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Map of Pasadena, CA
Available Rooms
Classic Room, 2 Double Beds, Non Smoking
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room, 1 King Bed, Non Smoking
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 1 King Bed
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Double Beds
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed
Beds not specified • 350 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
I wish every hotel I stayed at was like the Westin. Seriously, great operation all around. Good restaurant too.
4.0 / 10.0
Hotel one of the best in Pasadena but needs some updates to outdated signage, bathroom fixtures, etc. Service was great, breakfast was fine, but dinner options could be better. Overall probably the best hotel in Pasadena.. Hope they put some work to make it an A+ stay again..
4.0 / 10.0
I left a comment to a supervisor at Westin abut my first experience with Westin.
1) Location is great and the hotel stay looks clean and good condition. Service was nice as well.
2) I like the Bevi water dispenser at the hotel lobby. I wish all hotels would have something like that. But the storage for hot water seems a bit limited and keep having to go int Heating mode to boil a new pot.
3) Wife and daughter got bitten by a mosquito or bugs in the room. Not sure where it came from.
4) There was this piece of metal that is in the middle that supports the bed frame. Somehow it was exposed and my wife scraped and got a cut on her left. I wish the hotel would cover it up as if I wasn’t paying g attention I would have hit it myself easily. I sent a pic of the metal piece and the cut to the hotel supervisor.
Other than that, I think the stay was great, hotel staff was friendly, and valet helped me charged up my EV, but it costs like $5. But it’s still cheaper than a super charger. I prefer it to be part of a free amentiy.
2.0 / 10.0
Valet damaged vehicle. No TV in rooms for the duration of our stay yet still was charged for parking. Do better.
4.0 / 10.0
Nice hotel in general. Stayed one night and had everything we needed for a comfortable stay.
5.0 / 10.0
Downtown Pasadena location close to family in Pasadena
5.0 / 10.0
We love the location of this hotel. It's within walking distance of the wonderful Vroman's bookstore (books, newspapers, games, cards, gifts, coffee shop, etc.) and many great restaurants and shops. It is adjacent to the lovely Plaza de Las Fuentes with its sculptures and fountains. The Ventana's restaurant staff are attentive and the food delicious. The housekeeping staff do a terrific job with the rooms and the fitness center and rooftop pool. It is quiet and comfortable. Will always stay here when we visit Pasadena.
5.0 / 10.0
Great stay!
5.0 / 10.0
Great stay!
4.0 / 10.0
Very good overall, but we dislike the shower head
4.0 / 10.0
Very good overall, but we dislike the shower head
5.0 / 10.0
Great facility and restaurant. Definitely recommend this place.
5.0 / 10.0
Everything was beautiful and comfortable. Bar area needs a little sprucing up but you can sit outside in their beautiful courtyard
5.0 / 10.0
Everything was beautiful and comfortable. Bar area needs a little sprucing up but you can sit outside in their beautiful courtyard
5.0 / 10.0
Great facility and restaurant. Definitely recommend this place.
5.0 / 10.0
Had a wonderful stay with my son.
Beautiful hotel!! Comfortable bed. Nice and clean room. Great shops and food around the area. This is our third time visiting this hotel. We always have a great experience.
Thanks you.
Carla
5.0 / 10.0
Had a wonderful stay with my son.
Beautiful hotel!! Comfortable bed. Nice and clean room. Great shops and food around the area. This is our third time visiting this hotel. We always have a great experience.
Thanks you.
Carla
4.0 / 10.0
Unfortunately, no early check-in was available. While we waited, drinks were not cheap at the bar, and the ladies' restroom off the main lobby was very dirty. The valet service at checkout time was a long wait, which a hotel should know in order to schedule staffing for checkout.
4.0 / 10.0
Unfortunately, no early check-in was available. While we waited, drinks were not cheap at the bar, and the ladies' restroom off the main lobby was very dirty. The valet service at checkout time was a long wait, which a hotel should know in order to schedule staffing for checkout.
3.0 / 10.0
This is a business hotel, old school, with dark wood furniture and no frills. Not as close as I would have liked to visit Old Pasadena. No pad or pen in the room. No Keurig (there is another drip coffee maker). Amazing car valet service. Very expensive breakfast and no buffet. And to my surprise there was a dirty napkin on the floor of the patio from 10am until at least 8pm that no one picked up. Really?
3.0 / 10.0
This is a business hotel, old school, with dark wood furniture and no frills. Not as close as I would have liked to visit Old Pasadena. No pad or pen in the room. No Keurig (there is another drip coffee maker). Amazing car valet service. Very expensive breakfast and no buffet. And to my surprise there was a dirty napkin on the floor of the patio from 10am until at least 8pm that no one picked up. Really?
3.0 / 10.0
We have stayed some time ago at this Westin and we did get a fabulous view from our room over the downtown. The hotel is in a great area and walking distance from downtown.
However, although the lobby and downstairs facilities all look good our superior room felt a little tired in terms of the decor and we did have some issues we were not expecting.
There was some sticky residues on the light switches as if they had not been cleaned. That really leaves a bad impression as cleanliness should be priority #1 after the last few years.
Window handles were broken and could not properly shut the window once opened.
Our shower was not working correctly and both showers heads came on at once and could not find a solution to it.
The elevators were also very slow. We weren't the only ones to comment on this as on more than one occasion it took over 3-4 minutes for an elevator to arrive.
3.0 / 10.0
We have stayed some time ago at this Westin and we did get a fabulous view from our room over the downtown. The hotel is in a great area and walking distance from downtown.
However, although the lobby and downstairs facilities all look good our superior room felt a little tired in terms of the decor and we did have some issues we were not expecting.
There was some sticky residues on the light switches as if they had not been cleaned. That really leaves a bad impression as cleanliness should be priority #1 after the last few years.
Window handles were broken and could not properly shut the window once opened.
Our shower was not working correctly and both showers heads came on at once and could not find a solution to it.
The elevators were also very slow. We weren't the only ones to comment on this as on more than one occasion it took over 3-4 minutes for an elevator to arrive.
1.0 / 10.0
If you drive an SUV use valet. Self parking is mostly compact. Had to park in two spots and was afraid of getting towed.
Booked a king through hotels.com, since it’s a 3rd party booking they downgraded me to 2 doubles.
1.0 / 10.0
If you drive an SUV use valet. Self parking is mostly compact. Had to park in two spots and was afraid of getting towed.
Booked a king through hotels.com, since it’s a 3rd party booking they downgraded me to 2 doubles.
5.0 / 10.0
Very nice hotel, I like the indoor parking structure, very secure.
5.0 / 10.0
Very nice hotel, I like the indoor parking structure, very secure.
5.0 / 10.0
It was the best sleep I've had in months. The room, the bed, the pillows, the customer service all excellent.
5.0 / 10.0
Beautiful hotel. Clean and comfortable
5.0 / 10.0
Beautiful hotel. Clean and comfortable
2.0 / 10.0
Front desk staff was brash and unwelcoming. Sheets were old and dirty white. Old pillows….
2.0 / 10.0
Front desk staff was brash and unwelcoming. Sheets were old and dirty white. Old pillows….
4.0 / 10.0
Comfortable sleep. Very quiet. Fast in-room dining and the overal property is pretty. Unfortunately, it wasn’t clean. The baseboards have the thickest layer of dirt. The shower and sink had hair strands. The bathroom had completely empty bottles of body wash and shampoo. So that hadn’t been checked.
4.0 / 10.0
Comfortable sleep. Very quiet. Fast in-room dining and the overal property is pretty. Unfortunately, it wasn’t clean. The baseboards have the thickest layer of dirt. The shower and sink had hair strands. The bathroom had completely empty bottles of body wash and shampoo. So that hadn’t been checked.
3.0 / 10.0
Careless customer service, nice location, poor amenities.
3.0 / 10.0
Careless customer service, nice location, poor amenities.
2.0 / 10.0
The check in process was quite the nightmare. I have the booking receipt and itinerary number that my name was in the reservation, but the receptionist asked the “correct person”, my wife, to contact the hotel. My wife had to stop working to call…..turns out Hotels.com had to be the ones who contact the hotel. If we were told to contact the booking website in the beginning it would have been easier since no one is picking up the phone in the hotel and I didn’t have to waste two hours of my life. If I had to say something positive, I’d like to thank Hotels.com for assisting us in contacting this hotel (agent fixed the whole situation within 15 minutes). Hotels.com was great; the hotel, not so much.
2.0 / 10.0
This hotel did not meet Westin standards. After checking in my wife was taking a shower and found that instead of bottles of shampoo, conditioner and body wash, there were two bottles of body wash, one of conditioner and no shampoo. I called the front desk who said they would get right on it. When no shampoo had arrived in 10 minutes i called again and the front desk say, "we sent the request in right away." The shampoo arrived long after my wife finished her shower. I had the same problems years ago at a Residence Inn. The front desk found and shampoo and brought it up to my room. Later I told the front desk that I was only using valet parking for some of the days of our stay. The front desk said no problem. Later the charges were on my final bill. The sink in our bath room did not properly drain. I asked for additional towels. They did not come. The pool was not of sufficient length to swim laps. While none of these are big problems, they deserve to be noted.
2.0 / 10.0
This hotel did not meet Westin standards. After checking in my wife was taking a shower and found that instead of bottles of shampoo, conditioner and body wash, there were two bottles of body wash, one of conditioner and no shampoo. I called the front desk who said they would get right on it. When no shampoo had arrived in 10 minutes i called again and the front desk say, "we sent the request in right away." The shampoo arrived long after my wife finished her shower. I had the same problems years ago at a Residence Inn. The front desk found and shampoo and brought it up to my room. Later I told the front desk that I was only using valet parking for some of the days of our stay. The front desk said no problem. Later the charges were on my final bill. The sink in our bath room did not properly drain. I asked for additional towels. They did not come. The pool was not of sufficient length to swim laps. While none of these are big problems, they deserve to be noted.
2.0 / 10.0
The check in process was quite the nightmare. I have the booking receipt and itinerary number that my name was in the reservation, but the receptionist asked the “correct person”, my wife, to contact the hotel. My wife had to stop working to call…..turns out Hotels.com had to be the ones who contact the hotel. If we were told to contact the booking website in the beginning it would have been easier since no one is picking up the phone in the hotel and I didn’t have to waste two hours of my life. If I had to say something positive, I’d like to thank Hotels.com for assisting us in contacting this hotel (agent fixed the whole situation within 15 minutes). Hotels.com was great; the hotel, not so much.
FAQs
How much does this hotel cost compared to others in Pasadena?
The average price for a rental in Pasadena is $361 per night. This rental is $67 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin Pasadena. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Pasadena. Enjoy the water!
Is The Westin Pasadena pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Pasadena?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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