Front desk personnel was amazing, very friendly and accommodating. Had a better than average gym for a hotel.

Good for quick stay

I checked into the hotel thinking that Ramada was a step above most hotels. As soon as I checked in the lady at the desk told me that breakfast was to order. At that moment I asked the lady if she would refund me my money so I could go to another hotel. I explained that I have never stayed at a hotel where you had to order your breakfast that was decent. She asked the manager and the manager said that I would need to contact hotels.com to ask for a refund. We all know how that would have worked out. I went to bed and there was water running down some pipes in the wall all night. On one side of the hotel was a highway and on the other side were the train tracks. Train came through twice that night. I got to the order breakfast. They made the breakfast individually so you would have thought it would be good. The hash brown was like a hockey puck. The toast was at least three or four days old as the crust was hard as a rock. The over easy eggs were not over easy as you can see by the pictures. This has got to be the worst hotel in Whitecourt by far. I wish the manager had agreed to refund me my money but he did not. His attitude sums up the entire hotel experience. I would rather sleep on the corner of the street than stay at this hotel again.

I checked into the hotel thinking that Ramada was a step above most hotels. As soon as I checked in the lady at the desk told me that breakfast was to order. At that moment I asked the lady if she would refund me my money so I could go to another hotel. I explained that I have never stayed at a hotel where you had to order your breakfast that was decent. She asked the manager and the manager said that I would need to contact hotels.com to ask for a refund. We all know how that would have worked out. I went to bed and there was water running down some pipes in the wall all night. On one side of the hotel was a highway and on the other side were the train tracks. Train came through twice that night. I got to the order breakfast. They made the breakfast individually so you would have thought it would be good. The hash brown was like a hockey puck. The toast was at least three or four days old as the crust was hard as a rock. The over easy eggs were not over easy as you can see by the pictures. This has got to be the worst hotel in Whitecourt by far. I wish the manager had agreed to refund me my money but he did not. His attitude sums up the entire hotel experience. I would rather sleep on the corner of the street than stay at this hotel again.

Stayed there for work rooms.Are great staff is excellent?Breakfast is property and hallways need work still. It appears to be ongoing project

Stayed there for work rooms.Are great staff is excellent?Breakfast is property and hallways need work still. It appears to be ongoing project

Exceptional as always. Staffs are amazing

Exceptional as always. Staffs are amazing