In 28 years of traveling, this is easily the most filthy hotel I have ever encountered, and I used to have to travel to Detroit. The hallways are filthy. My room was not cleaned when I checked in. There was still someone else's trash in the bin, a used cup was in the sink, the previous occupant smeared lipstick on the sinks, a lamp, some of the sheets, etc. As far as I could tell, I only saw one housekeeper who has no chance to clean a property this size. I know she never made it to my room. There was a chair in the room that was scratched up and in bad shape, which the solution was to throw a cover over it. The only positives were that the fridge, microwave, and TV worked. Also, I found the staff to be nice. The issues here run so deep that I don't think there's anything they can do. Overall, just absolutely horrible. It's sad because you can tell that this once was a nice property, but that's long gone. Please, don't even think of staying here

In 28 years of traveling, this is easily the most filthy hotel I have ever encountered, and I used to have to travel to Detroit. The hallways are filthy. My room was not cleaned when I checked in. There was still someone else's trash in the bin, a used cup was in the sink, the previous occupant smeared lipstick on the sinks, a lamp, some of the sheets, etc. As far as I could tell, I only saw one housekeeper who has no chance to clean a property this size. I know she never made it to my room. There was a chair in the room that was scratched up and in bad shape, which the solution was to throw a cover over it. The only positives were that the fridge, microwave, and TV worked. Also, I found the staff to be nice. The issues here run so deep that I don't think there's anything they can do. Overall, just absolutely horrible. It's sad because you can tell that this once was a nice property, but that's long gone. Please, don't even think of staying here

Huge room. Full size fridge, cooktop, dishwasher...all the comforts of home. Super clean. Very friendly staff.

Huge room. Full size fridge, cooktop, dishwasher...all the comforts of home. Super clean. Very friendly staff.

The parking lot and entrance was littered with cigarette butts and fast food wrappers. The garbage can was overflowing on all 6 times we entered and exited. There is significant carpet damage on the way to the elevator. The room was fine and quiet.

The parking lot and entrance was littered with cigarette butts and fast food wrappers. The garbage can was overflowing on all 6 times we entered and exited. There is significant carpet damage on the way to the elevator. The room was fine and quiet.

The kitchen in my room worked good and everything was included. Everything was clean in the room and in my bathroom. The area is quiet and I never felt unsafe

The kitchen in my room worked good and everything was included. Everything was clean in the room and in my bathroom. The area is quiet and I never felt unsafe

Poor Internet. That's the only thing I didn't like. Everything else was satisfactory.

Poor Internet. That's the only thing I didn't like. Everything else was satisfactory.

Pure professional

Dirty but cheap

Dirty but cheap

A good value for the price.

A good value for the price.

The beds were so incredibly hard, I could hardly sleep either night. The individual rooms were spacious and clean but common areas were worn, dirty and smelled like marijuana.

The beds were so incredibly hard, I could hardly sleep either night. The individual rooms were spacious and clean but common areas were worn, dirty and smelled like marijuana.

I had to call customer service about this hotel. The issues I encountered are too massive to put into words. If you check the phone call I had with customer service you'll see why.

I had to call customer service about this hotel. The issues I encountered are too massive to put into words. If you check the phone call I had with customer service you'll see why.

Professional staff

Professional staff

The carpet is filthy, the room has a hideous smell and there is mold all over the room, near the vent. I could not stay there. I had to leave after 10 minutes.

The carpet is filthy, the room has a hideous smell and there is mold all over the room, near the vent. I could not stay there. I had to leave after 10 minutes.

Would not recommend

Would not recommend

Flying in late from KC it was great to relax in a quiet, spacious, clean, and comfortable suite. The staff was nice and helpful. Ideal and close to the Old Orchard Country Club where we had our 50th High School Reunion. Very nice. Thanks for the wonderful room and two comfortable nights.

Flying in late from KC it was great to relax in a quiet, spacious, clean, and comfortable suite. The staff was nice and helpful. Ideal and close to the Old Orchard Country Club where we had our 50th High School Reunion. Very nice. Thanks for the wonderful room and two comfortable nights.

Short on house keeping

Short on house keeping

This was the worst hotel I have ever been to. There was trash all over the sidewalk right in front of the door. There was trash overflowed with food, not even in bags, all over the floor and on top of the trash right in front of our room. This hotel is supposed to allow dogs as well, which they make you pay a 50$ deposit and 10$ fee per day, so it was a concern that the food and trash were so easily accessible for the dogs to possibly get sick from eating. Our room was FILTHY to the point my dog was scared to leave her kennel. The smell was overwhelmingly disgusting and unidentifiable . There were old cans of alcohol squished in the side and back of the fridge on top of whatever was not swept or mopped at all. Inside of the drawers were stained and had old food and dirty napkins in it. On top of the filth, there is a FLASHING smoke detector right above the bed that flashes so brightly it woke me up multiple times. Do not stay here. Save yourself the hassle and just pay more per night to actually have a comfortable place to sleep. The best part of this place was the fact that the staff knew how disgusting it was and were more than willing to refund us for the deposit and the 3 nights we were supposed to stay there for, on top of the one we had to stay there for, after driving from Colorado to Illinois.

This was the worst hotel I have ever been to. There was trash all over the sidewalk right in front of the door. There was trash overflowed with food, not even in bags, all over the floor and on top of the trash right in front of our room. This hotel is supposed to allow dogs as well, which they make you pay a 50$ deposit and 10$ fee per day, so it was a concern that the food and trash were so easily accessible for the dogs to possibly get sick from eating. Our room was FILTHY to the point my dog was scared to leave her kennel. The smell was overwhelmingly disgusting and unidentifiable . There were old cans of alcohol squished in the side and back of the fridge on top of whatever was not swept or mopped at all. Inside of the drawers were stained and had old food and dirty napkins in it. On top of the filth, there is a FLASHING smoke detector right above the bed that flashes so brightly it woke me up multiple times. Do not stay here. Save yourself the hassle and just pay more per night to actually have a comfortable place to sleep. The best part of this place was the fact that the staff knew how disgusting it was and were more than willing to refund us for the deposit and the 3 nights we were supposed to stay there for, on top of the one we had to stay there for, after driving from Colorado to Illinois.

Don't stay here