Balcon del Alferez

Game room
Suite | Private kitchenette | Coffee/tea maker
Junior Suite | Private kitchen | Coffee/tea maker
In-room safe, free WiFi
Flat-screen TV
4.5
Excellent(125 Reviews)

Hotel in Xalapa

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel

Hotel in Xalapa with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Balcon del Alferez offers 8 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Xalapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Air conditioner
Internet / Wifi
Laundry
TV

Map of Xalapa

Available Rooms

Standard Room

Beds not specified • 226 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite

Beds not specified • 431 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
hotelscom logo

Reviews

4.5
Excellent(125 Reviews)
1.5
star 3 emptystar 4 emptystar 5 empty
Sep 2024
I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
1.5
star 3 emptystar 4 emptystar 5 empty
Sep 2024
I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
2.0
star 3 emptystar 4 emptystar 5 empty
Jul 2024
Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room!
2.0
star 3 emptystar 4 emptystar 5 empty
Jul 2024
Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room!
5.0
Apr 2024
Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
5.0
Apr 2024
Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
2.5
star 4 emptystar 5 empty
Nov 2023
Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.
2.5
star 4 emptystar 5 empty
Nov 2023
Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.

FAQs

How much does this hotel cost compared to others in Xalapa?

The average price for a rental in Xalapa is $61 per night. This rental is $16 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Balcon del Alferez. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Balcon del Alferez pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Balcon del Alferez?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.

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