Hilton Garden Inn Louisville Downtown
Hotel in Louisville, KY
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a 24-hour fitness center, near KFC Yum Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center.
Housekeeping is available on request.
Hilton Garden Inn Louisville Downtown offers 162 accommodations with bathrobes and irons/ironing boards. 47-inch flat-screen televisions come with premium satellite channels.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center.
Housekeeping is available on request.
Hilton Garden Inn Louisville Downtown offers 162 accommodations with bathrobes and irons/ironing boards. 47-inch flat-screen televisions come with premium satellite channels.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of Louisville, KY
Available Rooms
Room, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Accessible, Bathtub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Clean and comfortable...
2.5 / 5.0
Clean and comfortable...
1.5 / 5.0
Nice hotel and location. The front desk wasn’t able to answer any questions on what restaurant options were nearby.
TV didn’t work. Called front desk and there was no answer. Called on my cell phone and got an answer. Had to call a third time before we had someone come to our room and fix the issue.
1.5 / 5.0
Nice hotel and location. The front desk wasn’t able to answer any questions on what restaurant options were nearby.
TV didn’t work. Called front desk and there was no answer. Called on my cell phone and got an answer. Had to call a third time before we had someone come to our room and fix the issue.
2.0 / 5.0
Check-in was easy and friendly. Front desk host was very helpful. Room was clean and comfortable. I think staffing was an issue The only complaint was breakfast was terrible and there was not a real wait staff available..Area where they offered breakfast was old and filthy. I went back to the room and didn't order. Menu was over-priced, and taste of food was bad according to my son.
2.0 / 5.0
Check-in was easy and friendly. Front desk host was very helpful. Room was clean and comfortable. I think staffing was an issue The only complaint was breakfast was terrible and there was not a real wait staff available..Area where they offered breakfast was old and filthy. I went back to the room and didn't order. Menu was over-priced, and taste of food was bad according to my son.
1.5 / 5.0
Check in process took a really long time. They had 2 ladies at the front holding up the entire process. Directions were unclear online as far as parking went. Overall it felt very unorganized. The beds were very uncomfortable. Ice machine on our floor was out of service. Thankful we were only there for a nights stay.
1.5 / 5.0
Check in process took a really long time. They had 2 ladies at the front holding up the entire process. Directions were unclear online as far as parking went. Overall it felt very unorganized. The beds were very uncomfortable. Ice machine on our floor was out of service. Thankful we were only there for a nights stay.
2.5 / 5.0
I had a problem with the air conditioner and they immediately moved me to another room. Staff were friendly.
2.5 / 5.0
I had a problem with the air conditioner and they immediately moved me to another room. Staff were friendly.
1.5 / 5.0
The accessible room was in shoddy condition for a Hilton. The blinds were all scratched up it broke as soon as I got in the room and was stuck down so I couldn’t use the window.
1.5 / 5.0
The accessible room was in shoddy condition for a Hilton. The blinds were all scratched up it broke as soon as I got in the room and was stuck down so I couldn’t use the window.
5.0 / 5.0
Didn't like the dining options. Breakfast was terrible.
1.0 / 5.0
Never stayed at the hotel. Checked in to realize they had changed my room which did not meet my wife’s needs. Complained at the front desk and they assured me the room would be refunded. Never received a refund. Expedia was no help. Call several times got told we’d be contacted. Nothing ever happened.
3.0 / 5.0
3 stars because they dont tell you their is a charge for parking. A hotel room should come with free parking, thats aburd. 30$ to park at a hotel I paid for is unacceptable
5.0 / 5.0
Very nice and clean.
5.0 / 5.0
Very nice and clean.
0.5 / 5.0
Room smelled like barbecue smoke
0.5 / 5.0
Room smelled like barbecue smoke
5.0 / 5.0
Staff were so friendly and helpful! Beautiful place
5.0 / 5.0
Staff were so friendly and helpful! Beautiful place
2.5 / 5.0
Nice hotel in downtown Louisville within easy walking distance of several bars and restaurants. We stayed there because we were doing a date night cooking class which is held in an offshoot of the hotel itself. Very convenient! Nice bar and rooftop restaurant on the 8th floor as well. Self parking was $22
2.5 / 5.0
Nice hotel in downtown Louisville within easy walking distance of several bars and restaurants. We stayed there because we were doing a date night cooking class which is held in an offshoot of the hotel itself. Very convenient! Nice bar and rooftop restaurant on the 8th floor as well. Self parking was $22
5.0 / 5.0
Little unsafe area. But not awful.
5.0 / 5.0
Little unsafe area. But not awful.
3.0 / 5.0
Was fine. Was disappointed that my window shade wouldn’t go up so I had a dark room all day. There was not a way to put it up as they’ve transitioned to an electronic system. Which would work as long as it wasn’t broken like it was. Some staff was incredibly kind, but some really seemed like they didn’t my want to be there. Wish breakfast was free, but it is what it is. Everything else was fine. Not great, not terrible, just fine.
3.0 / 5.0
Was fine. Was disappointed that my window shade wouldn’t go up so I had a dark room all day. There was not a way to put it up as they’ve transitioned to an electronic system. Which would work as long as it wasn’t broken like it was. Some staff was incredibly kind, but some really seemed like they didn’t my want to be there. Wish breakfast was free, but it is what it is. Everything else was fine. Not great, not terrible, just fine.
2.5 / 5.0
Very good
2.5 / 5.0
Very good
3.0 / 5.0
There were "fancy" electric window shade operators which didn't work on 2 of 2 windows. Homeless people were camped out beneath our window (2nd floor) and seemed to be in an arguement all night, every night. Cleanliness was far from the standards of Hilton which I'm accustomed to. We spent 2 nights for a convention and never used our vehicle which was parked in their lot. I was in shock to find out there was a $53 parking fee due at the end of our stay for using the Hilton parking garage. That was a first for this world traveler to be charged for on site parking.
The girl at the front desk could certainly use some training in hospitality and courteousy when greeting guests.
The exterior of the front entrance was absolutely filthy to the point of wanting to walk tiptoed over the threshold.
The courtesy van had a broken handle on the sliding door for guest entrance, requiring us to enter the front and crawl up and over the front seat (we ain't young) for entering and exiting.
The one plus I'll give the place was the 2 shuttle drivers James and Roderick were very accommodating and courteous.
3.0 / 5.0
There were "fancy" electric window shade operators which didn't work on 2 of 2 windows. Homeless people were camped out beneath our window (2nd floor) and seemed to be in an arguement all night, every night. Cleanliness was far from the standards of Hilton which I'm accustomed to. We spent 2 nights for a convention and never used our vehicle which was parked in their lot. I was in shock to find out there was a $53 parking fee due at the end of our stay for using the Hilton parking garage. That was a first for this world traveler to be charged for on site parking.
The girl at the front desk could certainly use some training in hospitality and courteousy when greeting guests.
The exterior of the front entrance was absolutely filthy to the point of wanting to walk tiptoed over the threshold.
The courtesy van had a broken handle on the sliding door for guest entrance, requiring us to enter the front and crawl up and over the front seat (we ain't young) for entering and exiting.
The one plus I'll give the place was the 2 shuttle drivers James and Roderick were very accommodating and courteous.
4.0 / 5.0
Convenient location
4.0 / 5.0
Convenient location
1.5 / 5.0
Chose this hotel because of the excellent rating. This goes to show that ratings are definitely not always accurate. The lobby was nice but the room was rundown and shabby. Beds were comfortable but the pillows were terrible. Did not get maid service or fresh towels. Had to go to the front desk to get towels. The view was absolutely terrible. The parking garage was nasty and lacked any security at all. It’s ridiculous to pay what I paid for a room in a hotel that was rated excellent and still have to pay 22 a day for parking in a garage that was disgusting and not secure at all. Absolutely will not stay here again.
1.5 / 5.0
Chose this hotel because of the excellent rating. This goes to show that ratings are definitely not always accurate. The lobby was nice but the room was rundown and shabby. Beds were comfortable but the pillows were terrible. Did not get maid service or fresh towels. Had to go to the front desk to get towels. The view was absolutely terrible. The parking garage was nasty and lacked any security at all. It’s ridiculous to pay what I paid for a room in a hotel that was rated excellent and still have to pay 22 a day for parking in a garage that was disgusting and not secure at all. Absolutely will not stay here again.
3.0 / 5.0
I tried to check in when I arrived at 12:00 knowing that they may not have any rooms available, which is typically not an issue. The front desk attendant told me that I could not and had to wait until 3:00. Fairly cold about it too. I was traveling with the boss and the person wasn't helpful at all to him either. THE OTHER front desk attendants on duty after 3:00 were great, very helpful.
3.0 / 5.0
I tried to check in when I arrived at 12:00 knowing that they may not have any rooms available, which is typically not an issue. The front desk attendant told me that I could not and had to wait until 3:00. Fairly cold about it too. I was traveling with the boss and the person wasn't helpful at all to him either. THE OTHER front desk attendants on duty after 3:00 were great, very helpful.
3.0 / 5.0
For a room costing over $300/night this place is not worth it. This goes on our "One & Done" list.
3.0 / 5.0
For a room costing over $300/night this place is not worth it. This goes on our "One & Done" list.
5.0 / 5.0
We always stay here when we visit Louisville. Love the rooftop and location, close to all of our favorite places. Will continue to stay here when in town.
FAQs
How much does this hotel cost compared to others in Louisville?
The average price for a rental in Louisville is $252 per night. This rental is $62 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Louisville Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Louisville Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Louisville Downtown?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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