Kempinski Hotel Grand Arena
Hotel in Bansko
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsSki in / Ski out, Garden, Pool and more
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About this hotel
Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.
Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.
With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.
Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Ski in / Ski out
Garden
Family friendly
Map of Bansko
Available Rooms
Standard Room, 1 King Bed, City View
Beds not specified • 387 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 1 King Bed, Mountain View
Beds not specified • 387 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 2 Twin Beds, Mountain View
Beds not specified • 387 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Twin Beds, City View
Beds not specified • 409 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Stunning place, amazing staff, excellent service, perfect breakfast, room staff, food, go out of their way to serve you Perfect place
2.5 / 5.0
Stunning place, amazing staff, excellent service, perfect breakfast, room staff, food, go out of their way to serve you Perfect place
5.0 / 5.0
great resort
5.0 / 5.0
great resort
5.0 / 5.0
Very well presented hotel with great facilities and good access to town and mountain.
5.0 / 5.0
Very well presented hotel with great facilities and good access to town and mountain.
2.0 / 5.0
I have asked for an upgrade of room due to fact that hotel was empty and telling them I stayed many times - they didn’t upgrade me
Restaurant - only one opened Italian with extremely expensive prices and very few courses
Spa was fantastic especially the aroma massage done by Thai therapist
2.0 / 5.0
I have asked for an upgrade of room due to fact that hotel was empty and telling them I stayed many times - they didn’t upgrade me
Restaurant - only one opened Italian with extremely expensive prices and very few courses
Spa was fantastic especially the aroma massage done by Thai therapist
2.5 / 5.0
Great stay, everything was perfect!
2.5 / 5.0
Great stay, everything was perfect!
2.5 / 5.0
It was a great vacation
2.5 / 5.0
It was a great vacation
2.5 / 5.0
We are vegetarians and food can be an issue, the staff took great care in curating a vegetarian feast and all our dietary restrictions were accommodated. Massive thanks to the entire F&B team, Ovo for meeting every request, Alexandra for coordinating our reservations, Alex, Persian and Omer for brilliant recommendations. Sara at reception and the entire team. We had a wonderful stay and look forward to seeing you all soon.
2.5 / 5.0
We are vegetarians and food can be an issue, the staff took great care in curating a vegetarian feast and all our dietary restrictions were accommodated. Massive thanks to the entire F&B team, Ovo for meeting every request, Alexandra for coordinating our reservations, Alex, Persian and Omer for brilliant recommendations. Sara at reception and the entire team. We had a wonderful stay and look forward to seeing you all soon.
2.5 / 5.0
Great stay and amazing location. I would definitely return again.
2.5 / 5.0
Great stay and amazing location. I would definitely return again.
4.0 / 5.0
Great location and lovely staff.
4.0 / 5.0
Great location and lovely staff.
2.5 / 5.0
Amazon staff, perfect location, amazing views. Some good vegan food options, it room for more.
2.5 / 5.0
Amazon staff, perfect location, amazing views. Some good vegan food options, it room for more.
2.5 / 5.0
We arrived after a 3-day hiking trip in the Pirin National Park, dirty and tired, so the spa of the hotel was a pleasant experience. The room was nice and clean, with good coffe available in the room which was welcome after drinking Nescafe for a few days.
The breakfast buffét had lots of options and everything was as expected on this point from one of the best hotels in Bansko.
2.5 / 5.0
We arrived after a 3-day hiking trip in the Pirin National Park, dirty and tired, so the spa of the hotel was a pleasant experience. The room was nice and clean, with good coffe available in the room which was welcome after drinking Nescafe for a few days.
The breakfast buffét had lots of options and everything was as expected on this point from one of the best hotels in Bansko.
2.5 / 5.0
Very good stay right on the ski slopes, great wellness facilities after days of skiing. Outstanding breakfast. Very professional and helpful staff.
Probably better visited outside school holidays as it gets very busy and slopes are crowded.
2.5 / 5.0
Very good stay right on the ski slopes, great wellness facilities after days of skiing. Outstanding breakfast. Very professional and helpful staff.
Probably better visited outside school holidays as it gets very busy and slopes are crowded.
5.0 / 5.0
The best customer service ever!
5.0 / 5.0
The best customer service ever!
1.5 / 5.0
The hotel has no air conditioning so beware if you go in the summer...it can be very uncomfortable.
1.5 / 5.0
The hotel has no air conditioning so beware if you go in the summer...it can be very uncomfortable.
2.5 / 5.0
I’ve stayed here many times and have never been disappointed. The hotel, staff and facilities are exceptional. It’s the only hotel to stay in at Bansko
5.0 / 5.0
This is a very nice property set in a fine location overlooking the Pirin mountains and next to the ski lift (although I went in the off-season). The property was pretty empty because of Covid but the staff were very attentive and trying to keep up good spirits in spite of the depressing situation, with limited business and a worrying spike in cases in Bulgaria.
I would highly recommend this hotel, even if you don't go in the ski season. The views of the Pirin mountains are spectacular. There are walks and other activities from the doorstep. The spa is very nice with indoor and outdoor facilities that are on a par with what you might find in Thailand. There is a fine dining restaurant that seems to attract the finest trainee chefs and waitstaff from the area, as the standard of food and service was very good, especially for the price. The rooms are maybe a little dated now but still good and have nice balconies.
It is also a 10-minute walk from the main street in Bansko with many more restaurants (although most were closed when I visited). In better times, a great place to go for a holiday in the Pirin mountains.
5.0 / 5.0
This is a very nice property set in a fine location overlooking the Pirin mountains and next to the ski lift (although I went in the off-season). The property was pretty empty because of Covid but the staff were very attentive and trying to keep up good spirits in spite of the depressing situation, with limited business and a worrying spike in cases in Bulgaria.
I would highly recommend this hotel, even if you don't go in the ski season. The views of the Pirin mountains are spectacular. There are walks and other activities from the doorstep. The spa is very nice with indoor and outdoor facilities that are on a par with what you might find in Thailand. There is a fine dining restaurant that seems to attract the finest trainee chefs and waitstaff from the area, as the standard of food and service was very good, especially for the price. The rooms are maybe a little dated now but still good and have nice balconies.
It is also a 10-minute walk from the main street in Bansko with many more restaurants (although most were closed when I visited). In better times, a great place to go for a holiday in the Pirin mountains.
5.0 / 5.0
Amazing Spa with several saunas and pools! Breakfast was also amazing. Rooms very spacious and even with a bath tub, the style is just a bit old-fashioned but I suppose that this is what the winter guests like.
Only everything that is extra (mini-bar, massage, washing service) is like 5-10 times the price than outside the hotel, which seems too much.
5.0 / 5.0
Amazing Spa with several saunas and pools! Breakfast was also amazing. Rooms very spacious and even with a bath tub, the style is just a bit old-fashioned but I suppose that this is what the winter guests like.
Only everything that is extra (mini-bar, massage, washing service) is like 5-10 times the price than outside the hotel, which seems too much.
5.0 / 5.0
Great service, outstanding spa center with hot swimming pools.
5.0 / 5.0
Great service, outstanding spa center with hot swimming pools.
5.0 / 5.0
Amazing location, amenities and service. Highly recommend this hotel
5.0 / 5.0
Amazing location, amenities and service. Highly recommend this hotel
5.0 / 5.0
Great location and excellent staff. Some areas need renovation but still a beautiful hotel.
5.0 / 5.0
Great location and excellent staff. Some areas need renovation but still a beautiful hotel.
5.0 / 5.0
The staff were excellent
The receptionist was very helpful
We will stay again
FAQs
How much does this hotel cost compared to others in Bansko?
The average price for a rental in Bansko is $102 per night. This rental is $483 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Kempinski Hotel Grand Arena. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kempinski Hotel Grand Arena. Enjoy the water!
Is Kempinski Hotel Grand Arena pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kempinski Hotel Grand Arena?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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