Good staff.

Good staff.

Modern hotel in Salta’s city center. Friendly staff, quality and varied breakfast, clean premises, and northern Argentinean themed deco. Walking distance to key attractions. Definitely recommendable!

Modern hotel in Salta’s city center. Friendly staff, quality and varied breakfast, clean premises, and northern Argentinean themed deco. Walking distance to key attractions. Definitely recommendable!

Great customer service from everyone at the hotel.

Great customer service from everyone at the hotel.

Hotel was on your site as a 5 star hotel. It is more of a 3 star hotel. Very few staff speak English. When we checked in, the reception person spoke no English. We received room 901. Unpacked. Realized the air conditioning was not working (Salta is a warm area). The hotel did send a maintenance person, who could not resolve the problem, so we were given a different room. We were not traveling with carry on only, so it took some time to move. We sent laundry out, which we also did in Bariloche. The price here turned out to be double! 3 shirts to wash and press, 5 t shirts, 3 pairs of socks and 3 men’s under pants. $50 approximately??!! The food at the hotel is excellent. However, no one in the restaurant really understands any English. I was brought my starter and principal at the same time. This is language and common sense, no? The house keeping is good but the bathroom is so old and dated, it is not their fault that the stone has absorbed so much dirt etc. The shower opens 15 inches. At a 5 star hotel, you are given free water. Have a coffee maker in your room. There is night service to see what you need etc. There is none of that here. And the front desk is hot or miss, if you can find someone who understands any English. From what I understood from the local people. This used to be a better hotel, that has gone down hill. The owner has a very successful transportation business, so this is a sideline for him. My advice, book the Sheraton.

Hotel was on your site as a 5 star hotel. It is more of a 3 star hotel. Very few staff speak English. When we checked in, the reception person spoke no English. We received room 901. Unpacked. Realized the air conditioning was not working (Salta is a warm area). The hotel did send a maintenance person, who could not resolve the problem, so we were given a different room. We were not traveling with carry on only, so it took some time to move. We sent laundry out, which we also did in Bariloche. The price here turned out to be double! 3 shirts to wash and press, 5 t shirts, 3 pairs of socks and 3 men’s under pants. $50 approximately??!! The food at the hotel is excellent. However, no one in the restaurant really understands any English. I was brought my starter and principal at the same time. This is language and common sense, no? The house keeping is good but the bathroom is so old and dated, it is not their fault that the stone has absorbed so much dirt etc. The shower opens 15 inches. At a 5 star hotel, you are given free water. Have a coffee maker in your room. There is night service to see what you need etc. There is none of that here. And the front desk is hot or miss, if you can find someone who understands any English. From what I understood from the local people. This used to be a better hotel, that has gone down hill. The owner has a very successful transportation business, so this is a sideline for him. My advice, book the Sheraton.