It was a great stay everyone was friendly, the breakfast was good. Only problem wa the carpet in the room was a little dirty

It was a great stay everyone was friendly, the breakfast was good. Only problem wa the carpet in the room was a little dirty

We really like staying here and breakfast was absolutely great. We had a couple of issues we encountered during our stay. There were two of the front desk people we had interacted with were unfriendly and Kurt with us. It felt like we had interrupted her evening just trying to check in for our stay. The other counter member seemed put off that we had requested a set of fresh towels since we had not had our room serviced one of the days we were there. (We had forgotten to remove the DND sign). Additionally, the floor lamp in the room was missing a light bulb so it was unusable, as was the desk lamp which only had one bulb instead of two. Furthermore, on the first night of our stay the bathroom ceiling light flickered out, which was still fine because of the two available wall sconces in the bathroom. However, on the second night, one of the sconces burnt out leaving only one sconce still lit. The bathroom was dark, the sitting room was dark and desk area was dark. Other than that, everyone else was great and their breakfast host was absolutely delightful and kept the breakfast area well stocked and very clean. She definitely needs a raise! We did have an issue with the pool being out of service one of the days of our stay but that was corrected the next day and the children managed to enjoy some pool time. We will definitely be booking this hotel again based on location, hotel amenities, and most of the staff we interacted with. Hopefully the lights work!

We really like staying here and breakfast was absolutely great. We had a couple of issues we encountered during our stay. There were two of the front desk people we had interacted with were unfriendly and Kurt with us. It felt like we had interrupted her evening just trying to check in for our stay. The other counter member seemed put off that we had requested a set of fresh towels since we had not had our room serviced one of the days we were there. (We had forgotten to remove the DND sign). Additionally, the floor lamp in the room was missing a light bulb so it was unusable, as was the desk lamp which only had one bulb instead of two. Furthermore, on the first night of our stay the bathroom ceiling light flickered out, which was still fine because of the two available wall sconces in the bathroom. However, on the second night, one of the sconces burnt out leaving only one sconce still lit. The bathroom was dark, the sitting room was dark and desk area was dark. Other than that, everyone else was great and their breakfast host was absolutely delightful and kept the breakfast area well stocked and very clean. She definitely needs a raise! We did have an issue with the pool being out of service one of the days of our stay but that was corrected the next day and the children managed to enjoy some pool time. We will definitely be booking this hotel again based on location, hotel amenities, and most of the staff we interacted with. Hopefully the lights work!

the staff is wonderful!!! very helpful and kind. HOWEVER, they have a hug job to do because the property is in need of some help! The beds were HORRIBLE...old and broken down. The decor is depressing, the carpet is STAINED, dingy and in dire need of replacement. There was a hole in the floor under the carpet. The building is in dire need of some help and renovation. Then it could be a wonderful property.

Awesome room and staff

the staff is wonderful!!! very helpful and kind. HOWEVER, they have a hug job to do because the property is in need of some help! The beds were HORRIBLE...old and broken down. The decor is depressing, the carpet is STAINED, dingy and in dire need of replacement. There was a hole in the floor under the carpet. The building is in dire need of some help and renovation. Then it could be a wonderful property.

Awesome room and staff