Sugar Palm Grand Hillside

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View | Free minibar items, in-room safe, desk, laptop workspace

Free minibar items, in-room safe, desk, laptop workspace

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View | Free minibar items, in-room safe, desk, laptop workspace

8.4 / 10.0

Excellent(485 Ratings)

Hotel in Rawai

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a full-service spa and a fitness center
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Sugar Palm Grand Hillside offers 106 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Rawai

Nearby attractions

Pi Leh Bay (Pi Leh Lagoon)

53.4 mi

Green Elephant Sanctuary Park

18.6 mi

โชว์โลมาภูเก็ต (Dolphins Bay Phuket)

6.9 mi

Hong Island

50.8 mi

Available Rooms

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Grand Jacuzzi

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Sugar Palm Grand Hillside

$$$$

8.4 / 10.0

Excellent(485 Ratings)

Hotel in Rawai

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Rawai

Nearby attractions

Pi Leh Bay (Pi Leh Lagoon)

53.4 mi

Green Elephant Sanctuary Park

18.6 mi

โชว์โลมาภูเก็ต (Dolphins Bay Phuket)

6.9 mi

Hong Island

50.8 mi

Available Rooms

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Grand Jacuzzi

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

8.4 / 10.0

Excellent(485 Ratings)

10.0 / 10.0

Apr 2024

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.

10.0 / 10.0

Apr 2024

8.0 / 10.0

Feb 2024

Good

8.0 / 10.0

Feb 2024

Good

10.0 / 10.0

Feb 2024

Pool access rooms are the bomb! Loved this place.

10.0 / 10.0

Feb 2024

Pool access rooms are the bomb! Loved this place.

8.0 / 10.0

Feb 2024

Not bad in general…

8.0 / 10.0

Feb 2024

Not bad in general…

5.0 / 10.0

Dec 2023

Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket

5.0 / 10.0

Dec 2023

Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket

5.0 / 10.0

Nov 2023

Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.

5.0 / 10.0

Nov 2023

Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.

4.0 / 10.0

May 2023

We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.

4.0 / 10.0

May 2023

10.0 / 10.0

Apr 2023

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.

10.0 / 10.0

Apr 2023

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.

10.0 / 10.0

Sep 2021

Overall a great property. The rooms are large, the views are beautiful, the location great, the staff friendly and accommodating. The only issue was the WiFi is very slow; however, we purchased a 4G unlimited mobile package which solved that problem.

10.0 / 10.0

Sep 2021

8.0 / 10.0

Mar 2021

I'm pleased with the quality for the price. This hotel was a quick walk to the beach and convenient for our purposes. Wifi did not work in the room though. I had to sit on the balcony to have access to wifi. That was the only con.

8.0 / 10.0

Mar 2021

8.0 / 10.0

Feb 2020

Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.

8.0 / 10.0

Feb 2020

10.0 / 10.0

Jan 2020

Hotel staff very friendly. Good location near to beach

10.0 / 10.0

Jan 2020

Hotel staff very friendly. Good location near to beach

3.0 / 10.0

Dec 2019

Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.

3.0 / 10.0

Dec 2019

Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.

4.0 / 10.0

Oct 2019

Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .

4.0 / 10.0

Oct 2019

Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .

4.0 / 10.0

Apr 2019

Contacting the hotel a week before the booking was very difficult as emails and calls weren't getting picked up. Later on they said the email didn't go to their main line. Once they answered, it was smooth from there. The hill that people complain about isn't that bad, it's nice exercise. Room was spacious and the jacuzzi tub was great to soak dive gear and dry it on the huge balcony. The queen bed was actually 2 singles put together, but it was still comfy and clean. Bathroom was a bit small and in the morning there was a bad smell from pumping sewage, keep it closed. Area nearby was great and convenient. The sky bar was amazing, loved it. Also enjoyed the omelets at breakfast. Hotel did a thoughtful event for easter too, very sweet. Rented scooter through hotel too @250 baht and airport transfer @ 1000 baht. Nice hotel, we enjoyed our stay.

4.0 / 10.0

Apr 2019

5.0 / 10.0

Jan 2019

Great stay. Staff were helpful and friendly, and room was comfortable. Excellent location too, only a few minutes from the main beach, and not too far from Kata Noi for something a little quieter and less crowded.

5.0 / 10.0

Jan 2019

2.0 / 10.0

Jul 2018

IT was sound bad every day..then fix the hotel but i should have a refund for the fixing trouble sound.i was sick too.and Ask for help in the loby. But the loby show us too the doctor by the computer and no help whith CAR..IT was raining too....

2.0 / 10.0

Jul 2018

10.0 / 10.0

May 2018

Great place, Great value, totally recommend thay you should stay here, great location on the side of a hill as the hotel name reflects, but no problem.

10.0 / 10.0

May 2018

Great place, Great value, totally recommend thay you should stay here, great location on the side of a hill as the hotel name reflects, but no problem.

2.0 / 10.0

Feb 2018

I have stayed several times so far but this time was the worst. I liked the room but staff's attitude was very bad. Bar was closed during operation hours. Lift was not working so I had to walk up to my room. So tiring.....and staff had forgotten completely about my morning call. It was terrible.

2.0 / 10.0

Feb 2018

1.0 / 10.0

Jan 2018

I’ve been numerous times to Thailand in the past 10yrs but had never experienced such bad service and attitude from a hotel. During our 5 nights stay it felt like the staff had no proper training or simply could not care enough to provide a good service. To exemplify, a hotel so-called 4 stars cannot: give to couples a voucher of welcome drink for one; serve cold food at breakfast. The buffet overall was pretty unsatisfying; run out of hot water daily; refuse to supply ice to the room and instead tell you to go buy it in the supermarket; be unhelpful when you need a taxi; advertise its free mini bar that consists of: 1x cola; 1x juice and 1x beer; advertise its sky bar that is only open from 5:30pm to 8pm. IF it opens: in one of the evenings there was no one working there, I called the reception and the excuse was the bad weather, which was not the case, it was a beautiful evening and there were many guests like us just wanting to enjoy the sunset; insist to charge you for a broken drinking glass - which for sure we did not break. Yet, with all the limitations, the most upsetting was the kind of answer to each situation: always a categoric and rude “NO”. Without any of the kindness and sweet hospitality typical of Thailand. Which is a shame because the property itself is nicely designed and the location is really good. But the service was so bad that along our stay we had no desire to even try the swimming pool - whatever, the pool bar was always closed anyway.

1.0 / 10.0

Jan 2018

FAQs

How much does this hotel cost compared to others in Rawai?

The average price for a rental in Rawai is $105 per night. This rental is $269 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sugar Palm Grand Hillside. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sugar Palm Grand Hillside. Enjoy the water!

Is Sugar Palm Grand Hillside pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sugar Palm Grand Hillside?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Sugar Palm Grand Hillside

Hotel in Rawai

Reasons to book

About this hotel

Amenities

Map of Rawai

Nearby attractions

Available Rooms

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Grand Jacuzzi

Sugar Palm Grand Hillside

Hotel in Rawai

Reasons to book

About this hotel

Amenities

Map of Rawai

Nearby attractions

Available Rooms

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Grand Jacuzzi

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Rawai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sugar Palm Grand Hillside pet friendly?

What amenities are available at Sugar Palm Grand Hillside?

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