Ponient Dorada Palace by PortAventura World
Hotel in Salou
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
The modern, family-friendly hotel-aparthotel Dorada Palace enjoys a great location in the tourist centre of Salou on the Costa Dorada, only 1 km away from the exciting rides of the Port Aventura theme park. The beautiful Levante beach can be reached within less than 10 minutes on foot. The elegant hotel features a large outdoor terrace and two large outdoor pools, a children's pool, a playground and a mini-club. On the 6th floor, there is an only adults area with a wellness area with gym and beauty salon as well as a rooftop terrace with pool and hot tub, boasting panoramic views over Salou. The buffet restaurant offers international cuisine with a special children's buffet and show cooking. During the summer months, there are also theme dinners. Thanks to its location and its excellent features, this hotel is an ideal choice for couples and families with children who wish to spend a beach holiday under the sun.#The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): Dining venue(s) The following facilities are closed seasonally each year. They will be closed from July 17 to October 12: Children's club Dining venue Fitness facilities One of the swimming pools Spa. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Self parking fee: EUR 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash . Special instructions: Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: midnight. . Check out: 10:00 AM.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Gym or Fitness Center
Garden
Map of Salou
Available Rooms
Standard Room (1 adult)
Beds not specified • 151 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room (2 adults)
Beds not specified • 151 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room (3 adults)
Beds not specified • 228 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room (4 adults)
Beds not specified • 228 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room (2 adults + 1 child)
Beds not specified • 228 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
Room service impossible. Shamz when uou want yo finish your meal on the bedroom...
Must be improved
4.0 / 10.0
Room service impossible. Shamz when uou want yo finish your meal on the bedroom...
Must be improved
2.0 / 10.0
I had reserved an apartment. First the staff gave us the key to a room that was occupied and someone was taking shower in! Then they gave us key to another apartment that to our surprise only had one double bed. The Expedia description was clearly saying the apartment we had reserved has a double bed and two twin beds but the manager insisted that they don’t have such apartments and Expedia description is just wrong! Apparently they didn’t care to fix that.
We had to downgrade and go to a normal room. When we went inside the room one of the towels was on the floor. Later we needed more towels and regardless of how many times we called the reception from our room no one responded. They had so many people checking in and didn’t have enough staff to handle that. I had to go to front desk twice and we finally got the towels after two hours.
I had been to many places over the years and this was one of the most horrible experiences.
2.0 / 10.0
I had reserved an apartment. First the staff gave us the key to a room that was occupied and someone was taking shower in! Then they gave us key to another apartment that to our surprise only had one double bed. The Expedia description was clearly saying the apartment we had reserved has a double bed and two twin beds but the manager insisted that they don’t have such apartments and Expedia description is just wrong! Apparently they didn’t care to fix that.
We had to downgrade and go to a normal room. When we went inside the room one of the towels was on the floor. Later we needed more towels and regardless of how many times we called the reception from our room no one responded. They had so many people checking in and didn’t have enough staff to handle that. I had to go to front desk twice and we finally got the towels after two hours.
I had been to many places over the years and this was one of the most horrible experiences.
4.0 / 10.0
The whole complex was very clean and everywhere looked newly decorated. Just the main pool could do with a bit of updating.
The staff were amazing, especially in the dining room, they were all friendly, polite and very helpful. The food was very good with plenty of choice for us vegetarians and vegans.
The position of the hotel was perfect, the free bus service to Port Aventura worked well and it was short stroll to the beach.
4.0 / 10.0
The whole complex was very clean and everywhere looked newly decorated. Just the main pool could do with a bit of updating.
The staff were amazing, especially in the dining room, they were all friendly, polite and very helpful. The food was very good with plenty of choice for us vegetarians and vegans.
The position of the hotel was perfect, the free bus service to Port Aventura worked well and it was short stroll to the beach.
10.0 / 10.0
No free parking for guests. That's not a good idea. Parking in the hotel's garage should be free for guests.
10.0 / 10.0
No free parking for guests. That's not a good idea. Parking in the hotel's garage should be free for guests.
3.0 / 10.0
We have stayed at Dorada Palace five times and never had any complains just so much joy for all small things taken care of and now …I am so sad to say this was the last time. Do you have bright memoreries from before keep them and do not book until they have skipped the All inclusive concept and back to halt/full board!!!! All inclusive is now runnit this beautiful hotel! Dorada Palace was a real Palace before and we have it 10/10 and rekommenderar to friends but never again. Nice to see familiar staff but so sad to see them now working in an enviroment due to new owners. Every year my children could buy ice after swimming… nope No icecream due to that it may look bad when its not included in for those with All inclusive. If you like us pay for ber you also now get them in papermug to not stick out for the all-inclusive guests. With all inclusive you also get a not so friendly tone with parents who drink too much and this night we had one taken by the police after nasty fight with his wife.It has always been such a nice flexible and familyoriented feeling to this hotel but no more. Our autistic girl had such tough time to adjust to the timeslot booked for breakfast/dinner when we cuuriently heard 10 minutes left and she got stressed even before entering the dinner the rest of the trip. People filled with sadness and annoyed when they cant eat their meal properly. unnecessary rules and reprimands in the pool- No glasses,lenses and no swim under water. Skip the bus and go.
3.0 / 10.0
We have stayed at Dorada Palace five times and never had any complains just so much joy for all small things taken care of and now …I am so sad to say this was the last time. Do you have bright memoreries from before keep them and do not book until they have skipped the All inclusive concept and back to halt/full board!!!! All inclusive is now runnit this beautiful hotel! Dorada Palace was a real Palace before and we have it 10/10 and rekommenderar to friends but never again. Nice to see familiar staff but so sad to see them now working in an enviroment due to new owners. Every year my children could buy ice after swimming… nope No icecream due to that it may look bad when its not included in for those with All inclusive. If you like us pay for ber you also now get them in papermug to not stick out for the all-inclusive guests. With all inclusive you also get a not so friendly tone with parents who drink too much and this night we had one taken by the police after nasty fight with his wife.It has always been such a nice flexible and familyoriented feeling to this hotel but no more. Our autistic girl had such tough time to adjust to the timeslot booked for breakfast/dinner when we cuuriently heard 10 minutes left and she got stressed even before entering the dinner the rest of the trip. People filled with sadness and annoyed when they cant eat their meal properly. unnecessary rules and reprimands in the pool- No glasses,lenses and no swim under water. Skip the bus and go.
8.0 / 10.0
The Rooms are new and buffet changes almost every day. It can sometimes take a while til someone comes to take your Drink Order.
8.0 / 10.0
The Rooms are new and buffet changes almost every day. It can sometimes take a while til someone comes to take your Drink Order.
6.0 / 10.0
Nice hotel, but very very noisy.
Hotel has everything required but parking is a nightmare and the bedroom walls are paper thin.
6.0 / 10.0
Nice hotel, but very very noisy.
Hotel has everything required but parking is a nightmare and the bedroom walls are paper thin.
10.0 / 10.0
We have just returned from a 5 night stay at Dorada Palace and had a brilliant holiday. We arrived on the 1st day of opening and were unsure what to expect but didnt need to worry. Only half the hotel was open as the other half is still being renovated but all the facilities were open. Pool area is clean and a good size, plenty of sun loungers.
We were on B&B and enjoyed the breakfast...the choice increased as the hotel got busier. We only ate lunch from the pool bar once during our stay but the food was tasty. The service at the pool bar could be slow particularly when it was busy but put this down to the staff learning and wasnt an issue for us.
Rooms were clean. We did find them to be on the smaller side particularly when you had cases to store but no major problem.
The animation team were fantastic, really engaging and got as many kids involved in the day and night time activities as they could which was impressive as there weren't many kids there in the early part of the week. Also a shoutout to one of the female life guards (not sure on her name) who was brilliant with our kids and was really encouraging the younger one with his swimming. All the staff were friendly and apologetic if service was slower than they would like. As the hotel was new we expected some teething issues.
Hotel is in great location....10-15 minute walk to Port Aventura and 3-5 minute walk to nearest restaurants, bars and supermarket.
All in all we had a great time and would return
10.0 / 10.0
We have just returned from a 5 night stay at Dorada Palace and had a brilliant holiday. We arrived on the 1st day of opening and were unsure what to expect but didnt need to worry. Only half the hotel was open as the other half is still being renovated but all the facilities were open. Pool area is clean and a good size, plenty of sun loungers.
We were on B&B and enjoyed the breakfast...the choice increased as the hotel got busier. We only ate lunch from the pool bar once during our stay but the food was tasty. The service at the pool bar could be slow particularly when it was busy but put this down to the staff learning and wasnt an issue for us.
Rooms were clean. We did find them to be on the smaller side particularly when you had cases to store but no major problem.
The animation team were fantastic, really engaging and got as many kids involved in the day and night time activities as they could which was impressive as there weren't many kids there in the early part of the week. Also a shoutout to one of the female life guards (not sure on her name) who was brilliant with our kids and was really encouraging the younger one with his swimming. All the staff were friendly and apologetic if service was slower than they would like. As the hotel was new we expected some teething issues.
Hotel is in great location....10-15 minute walk to Port Aventura and 3-5 minute walk to nearest restaurants, bars and supermarket.
All in all we had a great time and would return
8.0 / 10.0
Not enough evening entertainment although we were travelling Kate season.
Gym room was too hot and closed early without notice.
Otherwise all very good and would recommend.
8.0 / 10.0
Not enough evening entertainment although we were travelling Kate season.
Gym room was too hot and closed early without notice.
Otherwise all very good and would recommend.
4.0 / 10.0
Our experience in this hotel was nice. It is located in a very pleasant area, close to the beach and shops. We enjoyed our walks in the evenings a lot. It felt friendly and lively. The hotel has a nice evening entertainment though we think that it starts a bit late, at 10 p.m. We wished it started earlier. The food was ok but the restaurant was very busy especially during the breakfast.
4.0 / 10.0
Our experience in this hotel was nice. It is located in a very pleasant area, close to the beach and shops. We enjoyed our walks in the evenings a lot. It felt friendly and lively. The hotel has a nice evening entertainment though we think that it starts a bit late, at 10 p.m. We wished it started earlier. The food was ok but the restaurant was very busy especially during the breakfast.
10.0 / 10.0
The staff were very helpful and you had a good choice with the buffet food
10.0 / 10.0
The staff were very helpful and you had a good choice with the buffet food
5.0 / 10.0
Good hotel generally, bad points are staff in the restaurant are overly keen to clear your table, you need to defend your table or you will find someone else sitting at it.
5.0 / 10.0
Good hotel generally, bad points are staff in the restaurant are overly keen to clear your table, you need to defend your table or you will find someone else sitting at it.
8.0 / 10.0
The staff was great. The room was fine. The food is average. At dinner drink is not included. You need to pay
8.0 / 10.0
The staff was great. The room was fine. The food is average. At dinner drink is not included. You need to pay
6.0 / 10.0
Staff very rude glasses filthy in restaurant plates and cutlery was changing every time went to the restaurant for our meals and far to many kids running around
6.0 / 10.0
Staff very rude glasses filthy in restaurant plates and cutlery was changing every time went to the restaurant for our meals and far to many kids running around
4.0 / 10.0
Great place for a family holiday. Staff were friendly and helpful everywhere. The food was beautiful, weĺl presented, varied, fresh - taken away and replaced regularly and well within recommended times. Yes, during school holidays the dining room was often full and quite noisy - but that's to be expected.
The pools are nice, but a bit on the small side at times when the hotel is almost fully occupied. The adults only rooftop pool, jacuzzi, etc is a really nice touch. There are lots of sun loungers and umbrellas crammed into the space around the main pool. The biggest problem was that many people put their towels on these sunbeds at 9am, but weren't there to use them until late afternoon. We desperately needed an umbrella ( because of skin problems) several times but they were often wedged between these sun beds that weren't used all day! This is a problem that I believe should be sorted by Dorada Palace management.
Bedrooms are nice, fresh and cleaned every day along with bed changes and clean towels.
Entertainment was sometimes good, sometimes hit and miss but the entertainment team put in a lot of effort day and night.
Bar prices weren't bad at all - a refreshing pint of Mahou was less than 3 euros!
An enjoyable holiday.
4.0 / 10.0
Great place for a family holiday. Staff were friendly and helpful everywhere. The food was beautiful, weĺl presented, varied, fresh - taken away and replaced regularly and well within recommended times. Yes, during school holidays the dining room was often full and quite noisy - but that's to be expected.
The pools are nice, but a bit on the small side at times when the hotel is almost fully occupied. The adults only rooftop pool, jacuzzi, etc is a really nice touch. There are lots of sun loungers and umbrellas crammed into the space around the main pool. The biggest problem was that many people put their towels on these sunbeds at 9am, but weren't there to use them until late afternoon. We desperately needed an umbrella ( because of skin problems) several times but they were often wedged between these sun beds that weren't used all day! This is a problem that I believe should be sorted by Dorada Palace management.
Bedrooms are nice, fresh and cleaned every day along with bed changes and clean towels.
Entertainment was sometimes good, sometimes hit and miss but the entertainment team put in a lot of effort day and night.
Bar prices weren't bad at all - a refreshing pint of Mahou was less than 3 euros!
An enjoyable holiday.
5.0 / 10.0
Fantastic location fantastic people fantastic hotel only thing that let's it down is the food
5.0 / 10.0
Fantastic location fantastic people fantastic hotel only thing that let's it down is the food
4.0 / 10.0
We only stayed 1 night but the room was spacious and clean and the beds comfy. There were no tea facilities in the room however.
The staff were friendly and welcoming and the reception and dining areas were bright and well kept. The food at dinner and breakfast was poor in choice and not very hot but overall for the price we paid I was satisfied.
4.0 / 10.0
We only stayed 1 night but the room was spacious and clean and the beds comfy. There were no tea facilities in the room however.
The staff were friendly and welcoming and the reception and dining areas were bright and well kept. The food at dinner and breakfast was poor in choice and not very hot but overall for the price we paid I was satisfied.
4.0 / 10.0
The staff were amazing. The location was amazing; we used it to walk to Port Aventura.
The pool was extremely cold, and closed too early. The food in the restaurant was...ok? Breakfast was better than dinner. There was a huge variety, but not a lot of quality. The aircon was lackluster.
Why I couldn't stay again? The beds were rock solid, and extremely uncomfortable. We used spare duvets as mattress toppers, and it was still awful. I believe it definitely contributed to my backache I developed while there. I would love to visit again because the staff were so, so great, but I just can't sleep on those beds again.
4.0 / 10.0
The staff were amazing. The location was amazing; we used it to walk to Port Aventura.
The pool was extremely cold, and closed too early. The food in the restaurant was...ok? Breakfast was better than dinner. There was a huge variety, but not a lot of quality. The aircon was lackluster.
Why I couldn't stay again? The beds were rock solid, and extremely uncomfortable. We used spare duvets as mattress toppers, and it was still awful. I believe it definitely contributed to my backache I developed while there. I would love to visit again because the staff were so, so great, but I just can't sleep on those beds again.
8.0 / 10.0
Having requested a room in a quieter part of the hotel, was disappointed to be given a room directly over the bar and outside seating area. The room, 261, also had a tiny corner balcony. We were unlucky as only a few rooms had these. Didn't want the hassle of asking to change after a long day travelling, and also there was a constant queue at reception! Road noise was also a big issue on the side overlooking the pool.
On the plus side the food was good even if it was chaotic and very noisy in the restaurant! Everywhere was clean and the bedding was good quality. No kettles in the room so take your own if you need one.
8.0 / 10.0
Having requested a room in a quieter part of the hotel, was disappointed to be given a room directly over the bar and outside seating area. The room, 261, also had a tiny corner balcony. We were unlucky as only a few rooms had these. Didn't want the hassle of asking to change after a long day travelling, and also there was a constant queue at reception! Road noise was also a big issue on the side overlooking the pool.
On the plus side the food was good even if it was chaotic and very noisy in the restaurant! Everywhere was clean and the bedding was good quality. No kettles in the room so take your own if you need one.
5.0 / 10.0
Very impressed with this hotel. Comfort, cleanliness, location and food all excellent. Would definitely stay there again and certainly recommend it to others.
5.0 / 10.0
Very impressed with this hotel. Comfort, cleanliness, location and food all excellent. Would definitely stay there again and certainly recommend it to others.
FAQs
How much does this hotel cost compared to others in Salou?
The average price for a rental in Salou is $146 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Ponient Dorada Palace by PortAventura World. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ponient Dorada Palace by PortAventura World. Enjoy the water!
Is Ponient Dorada Palace by PortAventura World pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ponient Dorada Palace by PortAventura World?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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