Nice hotel and comfortable stay.

Nice hotel and comfortable stay.

Very close to Stanford stopping center and about 8min drive to Stanford campus. I like the breakfast.

Very close to Stanford stopping center and about 8min drive to Stanford campus. I like the breakfast.

Every thing great except the room was very humid and blankets felt humid/ wet hard to sleep in the room

Every thing great except the room was very humid and blankets felt humid/ wet hard to sleep in the room

It’s basically a motel 6 with an ikea makeover. Looks cool and hip in the pics, but not so much. The “pool” is a joke. It’s a long skinny hot tub/water feature. It is as 90 degrees outside and the hot tub was hotter. Located on the main drag, need to walk a few blocks to restaurants or anything cute. It is super close to the Guild theater which is why we were there (seeing the Old 97s). So…if you are looking for basics, no frills, with a little makeover, this is the place. Buts definitely not boutique chic.

It’s basically a motel 6 with an ikea makeover. Looks cool and hip in the pics, but not so much. The “pool” is a joke. It’s a long skinny hot tub/water feature. It is as 90 degrees outside and the hot tub was hotter. Located on the main drag, need to walk a few blocks to restaurants or anything cute. It is super close to the Guild theater which is why we were there (seeing the Old 97s). So…if you are looking for basics, no frills, with a little makeover, this is the place. Buts definitely not boutique chic.

Good things Breakfast, pool table, friendly people, great location, great parking Bad things Mold in bathroom and shower was disgusting, not given replacement towels when used ones were take, full beds instead of queens.

Good things Breakfast, pool table, friendly people, great location, great parking Bad things Mold in bathroom and shower was disgusting, not given replacement towels when used ones were take, full beds instead of queens.

Room had an off-putting smell. Pics of the hotel suggest it’s more luxe than it is. But location is great if you are heading to the Guild or nearby eateries.

Room had an off-putting smell. Pics of the hotel suggest it’s more luxe than it is. But location is great if you are heading to the Guild or nearby eateries.

This is called a hotel, however the rooms are accessed outdoors which makes me feel uneasy. I was able to hear every single step every single flush and every single shower from the room directly above me. The walls must be very thin because I was able to hear everybody walking outside of the room as well. The hotel does not pay attention to detail because many items in the room were worn, had tears and unclean. The pictures online are a bit deceiving because it looks very new and updated. However, the rooms no longer look new and poorly maintained. The bathroom door did not close all the way, The walls were dirty, The chair in the room was torn. The bathroom mirror looked like it had not been cleaned in weeks, And was not cleaned a while at my stay either. The Expedia app said this was a four-star hotel, but it is a two maybe three star at best. It looks like an old Motel 6 that was renovated with the bare minimum.

This is called a hotel, however the rooms are accessed outdoors which makes me feel uneasy. I was able to hear every single step every single flush and every single shower from the room directly above me. The walls must be very thin because I was able to hear everybody walking outside of the room as well. The hotel does not pay attention to detail because many items in the room were worn, had tears and unclean. The pictures online are a bit deceiving because it looks very new and updated. However, the rooms no longer look new and poorly maintained. The bathroom door did not close all the way, The walls were dirty, The chair in the room was torn. The bathroom mirror looked like it had not been cleaned in weeks, And was not cleaned a while at my stay either. The Expedia app said this was a four-star hotel, but it is a two maybe three star at best. It looks like an old Motel 6 that was renovated with the bare minimum.

Motel level hotel.

Motel level hotel.

Really clean, comfortable and affordable. Friendly staff and great parking area

Really clean, comfortable and affordable. Friendly staff and great parking area

Really quiet over the Sunday night we stayed, only a few other cars. Very convenient to Stanford Hospital! Breakfast was decent. Great bathroo!Whatever cleaning solution they use, they used way too much! very strong chorox smell, had to leave room and turn on air to dissipate odor

Really quiet over the Sunday night we stayed, only a few other cars. Very convenient to Stanford Hospital! Breakfast was decent. Great bathroo!Whatever cleaning solution they use, they used way too much! very strong chorox smell, had to leave room and turn on air to dissipate odor

Location is great. Walkable to supermarket and lots of dining option nearby. Close to Stanford University.

Location is great. Walkable to supermarket and lots of dining option nearby. Close to Stanford University.

It was a great choice!

We arrived at 10pm and they had no record of my reservation despite booking it 6 weeks previously and Expedia having taken payment. They managed to accommodate us after a lot of back and forth but it was a temporary room and we had to move the next day. Our new room had a broken closet and when the shampoo dispenser didn't work and I tried to take the bottle off to use it directly, they accused me of breaking it and that I should have asked for help. The manager said she would waive the charge for the repair. Not sure how I would have called for help while standing in the shower. Despite all of this we made the most of it but my biggest issue was on our last day I made four requests for housekeeping to clean my room and they never came. On the final request, front desk told me the cleaners had all gone home. No apology whatsoever. The included breakfast was decent but they were always slow to refill it and I felt it was because they were waiting for the time to run out so they wouldn't have to. Regarding the lost reservation I feel both Expedia and the Hotel were pointing fingers at each other. They have refused my request for a refund.

We arrived at 10pm and they had no record of my reservation despite booking it 6 weeks previously and Expedia having taken payment. They managed to accommodate us after a lot of back and forth but it was a temporary room and we had to move the next day. Our new room had a broken closet and when the shampoo dispenser didn't work and I tried to take the bottle off to use it directly, they accused me of breaking it and that I should have asked for help. The manager said she would waive the charge for the repair. Not sure how I would have called for help while standing in the shower. Despite all of this we made the most of it but my biggest issue was on our last day I made four requests for housekeeping to clean my room and they never came. On the final request, front desk told me the cleaners had all gone home. No apology whatsoever. The included breakfast was decent but they were always slow to refill it and I felt it was because they were waiting for the time to run out so they wouldn't have to. Regarding the lost reservation I feel both Expedia and the Hotel were pointing fingers at each other. They have refused my request for a refund.

Great motel with a cool coffee maker in the lobby. Easily walk to Menlo Park train stop, Stanford Shopping Center, Stanford University.

Didn’t like - struggled to get TV to work, finally told them and they said it was out system wide. They could’ve told us via email so no one struggled. Didn’t like - one day the room wasn’t made up despite the placard on the doorknob. Didn’t like - no elevator Liked - breakfast Liked - location Liked - people at reception were nice Didn’t like - wake up call didn’t work twice, neither did alarm clock in room

Didn’t like - struggled to get TV to work, finally told them and they said it was out system wide. They could’ve told us via email so no one struggled. Didn’t like - one day the room wasn’t made up despite the placard on the doorknob. Didn’t like - no elevator Liked - breakfast Liked - location Liked - people at reception were nice Didn’t like - wake up call didn’t work twice, neither did alarm clock in room

I am enjoying my stay. My only suggestion is to make sure the room is supplied with coffee cups, glasses & water. There were a few minor issues with an unplugged light but it is a very nice room.

I am enjoying my stay. My only suggestion is to make sure the room is supplied with coffee cups, glasses & water. There were a few minor issues with an unplugged light but it is a very nice room.

The room and beds were comfortable, good lighting, but the dressing mirror had not been cleaned it was foggy. There was a Ping Pong table but only 1 broken ball left, the pool water was not clean.

The room and beds were comfortable, good lighting, but the dressing mirror had not been cleaned it was foggy. There was a Ping Pong table but only 1 broken ball left, the pool water was not clean.