Casa Kaoba Hotel & Suites
Hotel in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Xplor Theme Park
Along with an outdoor pool, this hotel has a restaurant and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and tour/ticket assistance are onsite.
Casa Kaoba Hotel & Suites offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this hotel has a restaurant and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and tour/ticket assistance are onsite.
Casa Kaoba Hotel & Suites offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Standard Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double Room, Balcony
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, Multiple Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Great check in staff very knowledgeable and friendly very professional.
1.5
I stayed for one night with my wife. I could not believe the rudeness of the staff. The front desk would not make eye contact with me. I felt treated as if I did not belong in their hotel. We also found a cockroach in the suite.
1.5
I stayed for one night with my wife. I could not believe the rudeness of the staff. The front desk would not make eye contact with me. I felt treated as if I did not belong in their hotel. We also found a cockroach in the suite.
4.0
Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
4.0
Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
5.0
The check in was easy, fast Argelia was so nice and helpful. Breakfast was good. Love that they care for pets
5.0
Perfect for a family of 5. Location to Xcaret Xplor was amazing only 8 mins away. Other scarred park weren’t far. Friendly staff love how quiet it was.
5.0
Perfect for a family of 5. Location to Xcaret Xplor was amazing only 8 mins away. Other scarred park weren’t far. Friendly staff love how quiet it was.
2.5
Got there early, so checkin in before the time, room was ready on time got to hangout around pool and restaurant while room was ready.
2.5
Got there early, so checkin in before the time, room was ready on time got to hangout around pool and restaurant while room was ready.
5.0
Staff and property were excellent. Food was not good. I didn't get sick or anything but was simply poorly prepared by unqualified staff.
5.0
Staff and property were excellent. Food was not good. I didn't get sick or anything but was simply poorly prepared by unqualified staff.
3.0
Nice place, nice location with poor maintenance.
3.0
Nice place, nice location with poor maintenance.
4.0
The first night all that was available for dinner was hamburgers, pizza, and pasta and the food was not very good. The room was good, spacious, and clean.
4.0
The first night all that was available for dinner was hamburgers, pizza, and pasta and the food was not very good. The room was good, spacious, and clean.
2.0
We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
2.0
We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
2.0
Each room we were given had a problem no breakfast buffet like advertised
2.0
Each room we were given had a problem no breakfast buffet like advertised
5.0
Location, big rooms, breakfast service exelent
5.0
Very friendly staff and quite place
5.0
Very friendly staff and quite place
4.0
Great place to stay for a really good value!!!
4.0
Great place to stay for a really good value!!!
5.0
The place is big spacious. A great, calm and minimalist atmosphere. The people were so kind, friendly and great service.
5.0
The place is big spacious. A great, calm and minimalist atmosphere. The people were so kind, friendly and great service.
4.0
The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
4.0
The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
5.0
It was good!
5.0
It was good!
5.0
Very good
5.0
Very good
4.0
Pool
4.0
Pool
2.0
Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I'm not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer.
I'm really satisfied with:
1. The property looks beautiful, great landscape.
2. The staff is friendly and really trying to help.
3. Great value.
4. Strong AC.
5. Free buffet breakfast.
Unpleasant things:
1. The key in room 205 won't open until you tried really hard. It's a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it's a psychology thing, it's frustrated. We can't change room because full occupancy. It's horrible since the door auto-lock, you really don't have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety).
2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced).
3. No uber. Call taxi cost MX350 to downtown.
4. Blanket and sheet really worn out. The steps in room is potential safety hazard.
5. No wine promised by Expedia member. The staff first say they don't have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy)
6. No towel hanger.
4.0
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
2.0
Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I'm not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer.
I'm really satisfied with:
1. The property looks beautiful, great landscape.
2. The staff is friendly and really trying to help.
3. Great value.
4. Strong AC.
5. Free buffet breakfast.
Unpleasant things:
1. The key in room 205 won't open until you tried really hard. It's a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it's a psychology thing, it's frustrated. We can't change room because full occupancy. It's horrible since the door auto-lock, you really don't have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety).
2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced).
3. No uber. Call taxi cost MX350 to downtown.
4. Blanket and sheet really worn out. The steps in room is potential safety hazard.
5. No wine promised by Expedia member. The staff first say they don't have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy)
6. No towel hanger.
4.0
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
3.0
This place had the air of a business about to go under. The property was nice but the cleaning was not kept up - every lounger was covered in bird poop. Our room had significant termite damage in one bathroom, drapes were dirty and the fixture was bent, and lots of water damage from one air conditioner. When my husband tried to buy us a couple of beers, they were short on beer and available staff didn't know how to ring it in.
All that said, we got a great deal on our room, and staff were lovely. The breakfast was good!
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $202 per night. This rental is $100 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casa Kaoba Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Kaoba Hotel & Suites. Enjoy the water!
Is Casa Kaoba Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Kaoba Hotel & Suites?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.
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