Fantastic checkin staff and bellman help. Friendly and helpful. Excellent

Fantastic checkin staff and bellman help. Friendly and helpful. Excellent

Was not a 3.5 star rating at all. At best 2 Star. Advantage is supermarket across the road

Was not a 3.5 star rating at all. At best 2 Star. Advantage is supermarket across the road

No adapter for outlets!l, that was inconvenient! But the staff tried to help even then!

No adapter for outlets!l, that was inconvenient! But the staff tried to help even then!

It took the shuttle almost 1 hour to pick us up at the airport. We had to call the hotel twice. Ot was past midnight when we finally got to the hotel. As soon as we laid down on the bed, we saw a hole, the size of a coin, in the bedsheets. We immediately called the front desk saying what we saw and adding we didn't want to switch rooms because it was 1 in the morning and we were very tired. However, we expected them to send us some new sheets. We wished... What about the whereabouts? Saturday night is a really bad night to stay there because there is a bar/dance club which was really loud and we had a hard time trying to relax after over 24 hours of flying. Quite disappointing!

It took the shuttle almost 1 hour to pick us up at the airport. We had to call the hotel twice. Ot was past midnight when we finally got to the hotel. As soon as we laid down on the bed, we saw a hole, the size of a coin, in the bedsheets. We immediately called the front desk saying what we saw and adding we didn't want to switch rooms because it was 1 in the morning and we were very tired. However, we expected them to send us some new sheets. We wished... What about the whereabouts? Saturday night is a really bad night to stay there because there is a bar/dance club which was really loud and we had a hard time trying to relax after over 24 hours of flying. Quite disappointing!

Comfort ok and just for a overnight

Comfort ok and just for a overnight

Nice area, clean and quiet hotel, free shuttle to airport. Perfectly acceptable.

Nice area, clean and quiet hotel, free shuttle to airport. Perfectly acceptable.

Very good location, walk to the park and lots of restaurants in the area, supermarket and rent a car right in front.The room needs some updates but is okay, very clean, people in the restaurant are very polite, clean and helpful.

Very good location, walk to the park and lots of restaurants in the area, supermarket and rent a car right in front.The room needs some updates but is okay, very clean, people in the restaurant are very polite, clean and helpful.

The shuttle is very convenient and the room is clean and comfortable, the breakfast was very nice as well.

The shuttle is very convenient and the room is clean and comfortable, the breakfast was very nice as well.

big supermarket across the street. nice park on the other side of the street.

big supermarket across the street. nice park on the other side of the street.

We called the hotel to find out where to meet the shuttle and find it fairly easily. We felt welcome and the room is comfortable.

We called the hotel to find out where to meet the shuttle and find it fairly easily. We felt welcome and the room is comfortable.

Spartan but clean and quiet. Fine breakfast.

Spartan but clean and quiet. Fine breakfast.

It was a great place to stay with hourly shuttles to airport. The buffet breakfast was good. The room was great. Only thing that I didn't like was the design of the shower doors which made it hard getting into the shower and closing the glass door. (My best solution was to enter the shower and keep slight pressure on the door so that it didn't close.

It was a great place to stay with hourly shuttles to airport. The buffet breakfast was good. The room was great. Only thing that I didn't like was the design of the shower doors which made it hard getting into the shower and closing the glass door. (My best solution was to enter the shower and keep slight pressure on the door so that it didn't close.

Easy and free airport shuttle

Easy and free airport shuttle

I missed a flight and stayed here just to get some hours of sleep. The pillows are awful, really hard and bulky. Intenet is really poor, you need to go down to the lobby to get good connection. Their upside is their free shuttle bus to the hotel and backk to the airport,

I missed a flight and stayed here just to get some hours of sleep. The pillows are awful, really hard and bulky. Intenet is really poor, you need to go down to the lobby to get good connection. Their upside is their free shuttle bus to the hotel and backk to the airport,

Terrible in every aspects. I stayed in the hotel on a night stopover in Gruarulhos International Airport. The hotel is just about 5 meters (18 to 20 feet) from a heavily traveled road. This means if your room is located on the side facing the road (even numbered rooms overlook the road), forget any quiet time or sleeping at night. I was assigned one of these rooms on the third floor. The facility is old and not well-maintained, nor cleaned. Bath towels were discolored and no face towel in the suite. My worst experience was with the valet service. When I was about to check out, I requested that the valet attendant get my car. He told me to get the key to my car from the front desk. After checking out, I asked the front desk for the key, the individual told me to get it from the valet attendant. I went back to the valet attendant and he told me that I should get my key and car from the garage in the basement. When I got to the basement, I couldn't locate my car or where the keys are kept. The night valet attendant parked the car when I checked in the previous day. I had to go back upstairs and get the attendant. He came downstairs to show me where the car keys are kept (in an unlocked box) and where my car is. A motorcycle was parked in front of my car. The attendant had to return upstairs to get the owner/driver of the motorcycle, who happens to be the hotel manager on duty. I paid extra for the parking/valet services!!!

Terrible in every aspects. I stayed in the hotel on a night stopover in Gruarulhos International Airport. The hotel is just about 5 meters (18 to 20 feet) from a heavily traveled road. This means if your room is located on the side facing the road (even numbered rooms overlook the road), forget any quiet time or sleeping at night. I was assigned one of these rooms on the third floor. The facility is old and not well-maintained, nor cleaned. Bath towels were discolored and no face towel in the suite. My worst experience was with the valet service. When I was about to check out, I requested that the valet attendant get my car. He told me to get the key to my car from the front desk. After checking out, I asked the front desk for the key, the individual told me to get it from the valet attendant. I went back to the valet attendant and he told me that I should get my key and car from the garage in the basement. When I got to the basement, I couldn't locate my car or where the keys are kept. The night valet attendant parked the car when I checked in the previous day. I had to go back upstairs and get the attendant. He came downstairs to show me where the car keys are kept (in an unlocked box) and where my car is. A motorcycle was parked in front of my car. The attendant had to return upstairs to get the owner/driver of the motorcycle, who happens to be the hotel manager on duty. I paid extra for the parking/valet services!!!

Its an old hotel building. Clean enough. Some of the front desk staff were not so friendly. 1 or 2 front desk staff spoke enlgish. One tv channel in english CNN International. The free breakfast was good. The airport shuttle can take awhile to pick you up from the airport. I had to catch a taxi to the hotel.

Its an old hotel building. Clean enough. Some of the front desk staff were not so friendly. 1 or 2 front desk staff spoke enlgish. One tv channel in english CNN International. The free breakfast was good. The airport shuttle can take awhile to pick you up from the airport. I had to catch a taxi to the hotel.