Best Western Papilio Hotel
Hotel in Surabaya
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Surabaya with free valet parking and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service.
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service.
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Surabaya
Available Rooms
Suite, 1 King Bed, Non Smoking, City View
Beds not specified • 603 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 Queen Bed, Non Smoking, City View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 2 Twin Beds, Non Smoking, City View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Twin Beds, Non Smoking, City View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 1 Queen Bed, Non Smoking
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.0
overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
2.0
overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
4.0
Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable.
4.0
Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable.
4.0
pros :
Good breakfast
Comfortable bed
Friendly staff
cons:
toilet can b cleaner
no shuttle service to nearby places
4.0
pros :
Good breakfast
Comfortable bed
Friendly staff
cons:
toilet can b cleaner
no shuttle service to nearby places
5.0
No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
5.0
No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
2.5
This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
2.5
This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
2.0
While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
2.0
While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
2.5
Nice and comfortable room with friendly front desk staff.
Surely will stay again on my next trip.
2.5
Nice and comfortable room with friendly front desk staff.
Surely will stay again on my next trip.
5.0
Fast & efficient very friendly and the smell of the lobby is lovely....
5.0
Fast & efficient very friendly and the smell of the lobby is lovely....
1.5
Room was decent and clean. However the breakfast area and variety can be improved
1.5
Room was decent and clean. However the breakfast area and variety can be improved
2.5
Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
2.5
Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
5.0
It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍
5.0
It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍
2.5
Amazing stay with good buffet breakfast!
2.5
Amazing stay with good buffet breakfast!
4.0
I was placed in a smoking room. The cigarettes smell is really strong.
4.0
I was placed in a smoking room. The cigarettes smell is really strong.
2.5
I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again
2.5
I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again
2.0
Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.
2.0
Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.
1.0
Overall good clean room nice pool view nice welcome drink.
1.0
Overall good clean room nice pool view nice welcome drink.
1.5
About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging.
But the cleanliness are not good ,it have several bugs in my beds.
1.5
About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging.
But the cleanliness are not good ,it have several bugs in my beds.
3.0
location and acces ok
no buth tub for deluxe
food variance ok taste need to improve
3.0
location and acces ok
no buth tub for deluxe
food variance ok taste need to improve
5.0
Good hotel if you want to stay close to the airport. Nearby there is a shopping mall and a big supermarket. The room was clean and the tv had a lot of extra channels which I really liked. The staff at the reception helped me out when I had problems with my Bromo tour booking.
5.0
Good hotel if you want to stay close to the airport. Nearby there is a shopping mall and a big supermarket. The room was clean and the tv had a lot of extra channels which I really liked. The staff at the reception helped me out when I had problems with my Bromo tour booking.
2.0
Terrible service throughout. It took over 30 minutes for any request you made to be fulfilled if at all. Many of the amenities did not exist (coffee lounge not staffed, no bar). They also tried to charge us for things we hadn't ordered which of course took forever to clear up. Very few of the staff understand or can speak English which is something that they say they do.
2.0
Terrible service throughout. It took over 30 minutes for any request you made to be fulfilled if at all. Many of the amenities did not exist (coffee lounge not staffed, no bar). They also tried to charge us for things we hadn't ordered which of course took forever to clear up. Very few of the staff understand or can speak English which is something that they say they do.
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is $61 per night. This rental is $2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Papilio Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Papilio Hotel. Enjoy the water!
Is Best Western Papilio Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Papilio Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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