Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel
Hotel in Millbrook, AL
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Suburban hotel with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Gym or Fitness Center
Map of Millbrook, AL
Available Rooms
Standard Room, 2 Queen Beds, Accessible (Communications Accessible)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Queen Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Roll-In Shower)
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Mobility, Tub)
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 10.0
It was raining and around 930pm when we arrived to the hotel. The awning was blocked off due to construction. We didn't see the signs when we got there due to the wind knocking them down but there are signs pointing you to use the side entrance doors. It would've been nice to have seen the signs before we got wet walking to the front doors. Once we made it inside, we waited 5-10 minutes for an employee to come to the front desk to check us in. She was on a smoke break.
Upon our initial inspection, the room seemed to be clean but the bathroom still had hair in it in several places from the previous guests and there was soap or cleaner left on the bathroom sink area. There was also urine under the toilet seat. I spoke with the cleaning staff the next morning and it was taken care of. The sheets were clean but the room could use some extra dusting. We only took advantage of the breakfast one morning and it was subpar. We were downstairs at 7:15 am and most of the food was gone with no employee in sight to refresh the food. By 7:45 the food hadn't been replenished (luckily there were pancakes). The area around the hotel is nice and luckily there are a lot of dining options.
3.0 / 10.0
It was raining and around 930pm when we arrived to the hotel. The awning was blocked off due to construction. We didn't see the signs when we got there due to the wind knocking them down but there are signs pointing you to use the side entrance doors. It would've been nice to have seen the signs before we got wet walking to the front doors. Once we made it inside, we waited 5-10 minutes for an employee to come to the front desk to check us in. She was on a smoke break.
Upon our initial inspection, the room seemed to be clean but the bathroom still had hair in it in several places from the previous guests and there was soap or cleaner left on the bathroom sink area. There was also urine under the toilet seat. I spoke with the cleaning staff the next morning and it was taken care of. The sheets were clean but the room could use some extra dusting. We only took advantage of the breakfast one morning and it was subpar. We were downstairs at 7:15 am and most of the food was gone with no employee in sight to refresh the food. By 7:45 the food hadn't been replenished (luckily there were pancakes). The area around the hotel is nice and luckily there are a lot of dining options.
8.0 / 10.0
Beautiful rooms. We were disappointed at breakfast to find only coffee to drink (which we don't). Juice was not working, so no cold option offered, not even water. Very low toilet in rooms, if hip or knee issues.
We would stay again.
8.0 / 10.0
Beautiful rooms. We were disappointed at breakfast to find only coffee to drink (which we don't). Juice was not working, so no cold option offered, not even water. Very low toilet in rooms, if hip or knee issues.
We would stay again.
8.0 / 10.0
Even though there was a bit of construction (updating) going on, the place was still very pleasant. We actually ended up extending our stay since it was so nice.
8.0 / 10.0
Even though there was a bit of construction (updating) going on, the place was still very pleasant. We actually ended up extending our stay since it was so nice.
10.0 / 10.0
relaxable
10.0 / 10.0
relaxable
2.0 / 10.0
This hotel was under construction and we were not warned. It would’ve been helpful to proceed had we known it was under construction. They placed a crib in our room, as requested, but with no mattress. When I asked the front desk for a mattress, the lady said she didn’t have a key and “what is in the room is what you get”. When we arrived to our room, the door was cracked open and it seemed the room hadn’t been finished being prepared. The coffee maker was out on the coffee table instead of on the counter. The ice bucket bag was missing. And the floor hadn’t been vacuumed. We did get decent sleep as the beds were comfortable.
We would not recommend staying here, at least under the current management.
2.0 / 10.0
This hotel was under construction and we were not warned. It would’ve been helpful to proceed had we known it was under construction. They placed a crib in our room, as requested, but with no mattress. When I asked the front desk for a mattress, the lady said she didn’t have a key and “what is in the room is what you get”. When we arrived to our room, the door was cracked open and it seemed the room hadn’t been finished being prepared. The coffee maker was out on the coffee table instead of on the counter. The ice bucket bag was missing. And the floor hadn’t been vacuumed. We did get decent sleep as the beds were comfortable.
We would not recommend staying here, at least under the current management.
3.0 / 10.0
They were remolding the hotel. So it was cluttered with building materials. I am sure it will be gorgeous when it is finished. Just wished I knew this before booking
3.0 / 10.0
They were remolding the hotel. So it was cluttered with building materials. I am sure it will be gorgeous when it is finished. Just wished I knew this before booking
4.0 / 10.0
This property is under renovation, which was not disclosed when we booked on our family vacation. The tvs were not working in any room. The pool was closed. There were employees standing at the very front entrance smoking. The front desk employee was drinking out of a cup that had a sticker on it that said, “what the F*ck?”. We called the desk twice to get sheets and pillows for the pull out couch that we needed to use and when they finally arrived they were delivered by 3 young children(??). The room itself was clean, big, and comfortable, but as we walked off the elevator toward the lobby we spotted a huge cockroach crawling across the floor. The experience wasn’t the worst we’ve ever had…but definitely not what we expect at a Holiday Inn Express and Suites.
4.0 / 10.0
This property is under renovation, which was not disclosed when we booked on our family vacation. The tvs were not working in any room. The pool was closed. There were employees standing at the very front entrance smoking. The front desk employee was drinking out of a cup that had a sticker on it that said, “what the F*ck?”. We called the desk twice to get sheets and pillows for the pull out couch that we needed to use and when they finally arrived they were delivered by 3 young children(??). The room itself was clean, big, and comfortable, but as we walked off the elevator toward the lobby we spotted a huge cockroach crawling across the floor. The experience wasn’t the worst we’ve ever had…but definitely not what we expect at a Holiday Inn Express and Suites.
1.0 / 10.0
They are renovating the hotel, there is no sign of where to enter. They have the front corded. The television its not working. Due to problems with the renovation. When i book the room they didnt mention, that they are doing some construction. I really wish i can get some of my money back. Because thats false advertising.
The person at the front desk told me, if i have booked the room with them they would have given me a discount. But since i booked with hotels.com they couldnt do anything.
4.0 / 10.0
When we walked in the foyer is totally gutted for renovation which was fine but, the elevator was broken so the stairs were the only option.
We got to our room which had definitely been remodeled but, not cleaned thoroughly. Bathroom was dirty, half drank drinks in the fridge, kids fingerprints and mouth prints all over the mirrors.
They could not compensate any of our bill because we had booked through an online provider. Which did not make us happy at all!
The only plus size to this stay was the location. It’s right off the highway.
1.0 / 10.0
They are renovating the hotel, there is no sign of where to enter. They have the front corded. The television its not working. Due to problems with the renovation. When i book the room they didnt mention, that they are doing some construction. I really wish i can get some of my money back. Because thats false advertising.
The person at the front desk told me, if i have booked the room with them they would have given me a discount. But since i booked with hotels.com they couldnt do anything.
4.0 / 10.0
When we walked in the foyer is totally gutted for renovation which was fine but, the elevator was broken so the stairs were the only option.
We got to our room which had definitely been remodeled but, not cleaned thoroughly. Bathroom was dirty, half drank drinks in the fridge, kids fingerprints and mouth prints all over the mirrors.
They could not compensate any of our bill because we had booked through an online provider. Which did not make us happy at all!
The only plus size to this stay was the location. It’s right off the highway.
4.0 / 10.0
Under construction. Staff was good, but frankly, I’m absolutely over the no housekeeping unless requested thing in the Hotel industry. In fact, I’m purchasing an RV because of the lack of customer care across the industry. I travel for work and am completely over the falloff.
4.0 / 10.0
Under construction. Staff was good, but frankly, I’m absolutely over the no housekeeping unless requested thing in the Hotel industry. In fact, I’m purchasing an RV because of the lack of customer care across the industry. I travel for work and am completely over the falloff.
1.0 / 10.0
Hotel under construction, elevators down and my husband is recovering from a broken leg, roaches, and a beer can under our bed
4.0 / 10.0
They were remodeling.
1.0 / 10.0
Hotel under construction, elevators down and my husband is recovering from a broken leg, roaches, and a beer can under our bed
4.0 / 10.0
They were remodeling.
2.0 / 10.0
The property was under construction. They let us know that we had no tvs working in our room when we arrived at 6:45. She told us we could cancel but it was too late. Air conditioning did not work correctly and the floor in the room was soaking wet all the way from window to the door. I feel that we should have been told the room was not prepared for guests.
2.0 / 10.0
The property was under construction. They let us know that we had no tvs working in our room when we arrived at 6:45. She told us we could cancel but it was too late. Air conditioning did not work correctly and the floor in the room was soaking wet all the way from window to the door. I feel that we should have been told the room was not prepared for guests.
6.0 / 10.0
On going renovations should be on website until completion on
2.0 / 10.0
Our room was decent, it had some mold and stains in the bathtub. The pillowcases also smelled like body odor. The workers were very kind. Our main issue was the construction that we were unaware of. We paid $230 for a suite and were kept up all night by construction, and woken in the morning by what sounded like lawn mowers. The elevator also didn’t work on our last day, so we had to take the stairs to and from breakfast and to load the car. The staircase was filthy from the construction. The breakfast wasn’t bad.
6.0 / 10.0
On going renovations should be on website until completion on
2.0 / 10.0
Our room was decent, it had some mold and stains in the bathtub. The pillowcases also smelled like body odor. The workers were very kind. Our main issue was the construction that we were unaware of. We paid $230 for a suite and were kept up all night by construction, and woken in the morning by what sounded like lawn mowers. The elevator also didn’t work on our last day, so we had to take the stairs to and from breakfast and to load the car. The staircase was filthy from the construction. The breakfast wasn’t bad.
4.0 / 10.0
The lobby and first floor were under construction and we were not notified of this.
2.0 / 10.0
Under construction. However, our room was recently done over but vanity light in bathroom did not work. Had reservation for “king suite” but gave us a double queen. I called to confirm the room 2 days prior and was assured it would be a king suite. Btw Suite just meant a couch in the room!!! Stayed 2 nights but the room was never made up. When we called at 3 pm to ask why the front desk informed us the maids had left for the day. No television service as they claimed Direct TV would not install the service until all construction was completed.
We paid normal rates but got horrible service. BEWARE!!!!
2.0 / 10.0
Under construction. However, our room was recently done over but vanity light in bathroom did not work. Had reservation for “king suite” but gave us a double queen. I called to confirm the room 2 days prior and was assured it would be a king suite. Btw Suite just meant a couch in the room!!! Stayed 2 nights but the room was never made up. When we called at 3 pm to ask why the front desk informed us the maids had left for the day. No television service as they claimed Direct TV would not install the service until all construction was completed.
We paid normal rates but got horrible service. BEWARE!!!!
4.0 / 10.0
The lobby and first floor were under construction and we were not notified of this.
2.0 / 10.0
Nowhere was I made aware at the time of booking that the hotel is currently under renovations. When we arrived we couldnt even enter through the front door. We had enter a door on the side of the hotel and work our way through the construction to the make shift front desk. We then had to wait while the lady at the desk found a computer that was working to check us in. We finally got to the room to find low water pressure which caused us to not be able to flush the toilet properly, half of the tv channels didnt work, and it took an extremely long time to get hot water for showers. The next morning, we went to check out and had to wait for almost 20 minutes for someone to even come back to the counter to check us out (later found out she had been outside smoking) The lady finally arrived in a tshirt, without any IHG identification and extremely unprofessional.
2.0 / 10.0
Nowhere was I made aware at the time of booking that the hotel is currently under renovations. When we arrived we couldnt even enter through the front door. We had enter a door on the side of the hotel and work our way through the construction to the make shift front desk. We then had to wait while the lady at the desk found a computer that was working to check us in. We finally got to the room to find low water pressure which caused us to not be able to flush the toilet properly, half of the tv channels didnt work, and it took an extremely long time to get hot water for showers. The next morning, we went to check out and had to wait for almost 20 minutes for someone to even come back to the counter to check us out (later found out she had been outside smoking) The lady finally arrived in a tshirt, without any IHG identification and extremely unprofessional.
4.0 / 10.0
The entire 1st floor is under construction. Workers, dust, noise. No front desk, a woman at a table. Would not have cone here if warned about this.
4.0 / 10.0
The entire 1st floor is under construction. Workers, dust, noise. No front desk, a woman at a table. Would not have cone here if warned about this.
6.0 / 10.0
It would have been nice to know that property was undergoing a total renovation. Lobby was closed, signage directing where to go was woefully inadequate.
6.0 / 10.0
It would have been nice to know that property was undergoing a total renovation. Lobby was closed, signage directing where to go was woefully inadequate.
FAQs
How much does this hotel cost compared to others in Millbrook?
The average price for a rental in Millbrook is $171 per night. This rental is $20 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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