To start off, The manager Darian was polite and accommodating, as well as the person checking people in(I do not remember her name). Throughout the hotel, it had an unpleasant smell. Once I got to my room, both the floor and carpet was moist, making it uncomfortable to walk around. Did not smell the greatest, No stove like the picture says then I’m told, only some rooms have them, that’s why I chose this place to be able to cook during my stay. Next, I checked the covers and etc, the covers had make-up on them. I went down to the desk to inquire about the oven/stove and to let them know about the covers and they said they would send someone up to change them. Came back to the room after they supposedly changed the covers but no, I flipped the cover back and the same cover was there and same make-up, after being told it was done. Lastly, after spraying everything down, I guess the bed bugs wanted to see what was going on because bed bugs were spotted on the couch (that looks like it carries germs due to the material). Long story short, we checked out within 30 minutes of checking in. Darian had left and Rachel I believe was her name(shift change, not the polite young lady from before) she didn’t even try to accommodate us, apologize, nothing. Only offered for us to check out in which I was going to do anyways. Tried to show her proof of the bed bugs, nope she didn’t care.

Great staff, clean rooms, overall a great location.

Everything was fine.

Everything was fine.

Very convenient, clean hotel with a great staff!

Easy check in.

Easy check in.

Very convenient, clean hotel with a great staff!

The desk staff was very friendly and the property was clean and in good order. Our guest room had plenty of storage and a comfortable bed and sofa.

The desk staff was very friendly and the property was clean and in good order. Our guest room had plenty of storage and a comfortable bed and sofa.

The breakfast could be expanded to include scrambled eggs and sausage patties.

The breakfast could be expanded to include scrambled eggs and sausage patties.

Only stayed here for one night and I can say the experience was great. The room was big and clean. The bathroom was a little outdated, but it wasn't bad. The guy at the front desk was friendly and very helpful. The area is a little weak as far as things to do and restaurants especially at night. I would definitely stay here again though.

Only stayed here for one night and I can say the experience was great. The room was big and clean. The bathroom was a little outdated, but it wasn't bad. The guy at the front desk was friendly and very helpful. The area is a little weak as far as things to do and restaurants especially at night. I would definitely stay here again though.

Like room

Like room

There is no armony in the room, the mirror is hang on the wall in a way that you cannot see your head. Having a shower becomes a flooded bathroom, you need to put towel everywhere. Closing the bathroom door is so noise and difficulty, the noise from the bathroom for the toilet washer refill was awful. We had to ask to the receptionist to have our room done after 3 night there. Awful experience. The fridge was licking water. Awful experience.

There is no armony in the room, the mirror is hang on the wall in a way that you cannot see your head. Having a shower becomes a flooded bathroom, you need to put towel everywhere. Closing the bathroom door is so noise and difficulty, the noise from the bathroom for the toilet washer refill was awful. We had to ask to the receptionist to have our room done after 3 night there. Awful experience. The fridge was licking water. Awful experience.

Great staff! Very clean and not too expensive.

Great staff! Very clean and not too expensive.

Great place to stay. Had appointments at Cleveland Clinic and this was a good choice to stay. Affordable and nice hotel. Would stay again.

Great place to stay. Had appointments at Cleveland Clinic and this was a good choice to stay. Affordable and nice hotel. Would stay again.

We had a last minute change in plans and needed to extend our stay in Cleveland. Everything seemed to be booked, but Home 2 had a vacancy. Clean, convenient and comfortable, we would stay here again.

We had a last minute change in plans and needed to extend our stay in Cleveland. Everything seemed to be booked, but Home 2 had a vacancy. Clean, convenient and comfortable, we would stay here again.

There was no privacy lock for the bathroom inside of the room, the same breakfast was served every morning and it was cold breakfast, and the bed covering was dingy upon arrival. Other than that, the staff at the desk were friendly.

There was no privacy lock for the bathroom inside of the room, the same breakfast was served every morning and it was cold breakfast, and the bed covering was dingy upon arrival. Other than that, the staff at the desk were friendly.

Had a ton of work to do. Set up my computer and sat down. The desk chair was broken and at its lowest setting. It was very uncomfortable. I asked for a replacement, none available. This hotel was not $59.00 per night.

Had a ton of work to do. Set up my computer and sat down. The desk chair was broken and at its lowest setting. It was very uncomfortable. I asked for a replacement, none available. This hotel was not $59.00 per night.

Amazing staff and so helpful. The room was spacious, quiet, and clean. Must stay with small kids. The front desk worker Darien was so nice and helped me when I had some food to go upstairs. Breakfest was amazing. A Must stay!

Amazing staff and so helpful. The room was spacious, quiet, and clean. Must stay with small kids. The front desk worker Darien was so nice and helped me when I had some food to go upstairs. Breakfest was amazing. A Must stay!

We travelled to Ohio for a few days, and truly had a comfortable time at the Home2Suites. The property feels and looks new and contemporary, the rooms were very clean, and the amenities were extremely accessible and convenient. The included breakfast was beyond continental, filling, with great options. What stood out the most to our family was the hospitality we experienced. From the moment we checked in, throughout our stay, and after checking out the staff were pleasant and efficient. Check-in and -out were quick and hassle free. The folks you have working there are top notch, from front desk staff to the gentleman coordinating the breakfast area: very kind. It felt like staying with family...that was the vibe. I would recommend this hotel based on the location, property, and services, but mainly because of the hospitality. Thank you all for making an otherwise stressful trip, a comfortable one.

We travelled to Ohio for a few days, and truly had a comfortable time at the Home2Suites. The property feels and looks new and contemporary, the rooms were very clean, and the amenities were extremely accessible and convenient. The included breakfast was beyond continental, filling, with great options. What stood out the most to our family was the hospitality we experienced. From the moment we checked in, throughout our stay, and after checking out the staff were pleasant and efficient. Check-in and -out were quick and hassle free. The folks you have working there are top notch, from front desk staff to the gentleman coordinating the breakfast area: very kind. It felt like staying with family...that was the vibe. I would recommend this hotel based on the location, property, and services, but mainly because of the hospitality. Thank you all for making an otherwise stressful trip, a comfortable one.