The customer service was top notch. Everyone made us feel comfortable and met all our needs. We were able to get our laundry done, eat well, relax and were treated amazing! Highlight of our trip to italy!!!

The customer service was top notch. Everyone made us feel comfortable and met all our needs. We were able to get our laundry done, eat well, relax and were treated amazing! Highlight of our trip to italy!!!

Hotel staff were pleasant, helpful, and accommodating. Shuttle service ran on time. Laundry on site. Great views.

Hotel staff were pleasant, helpful, and accommodating. Shuttle service ran on time. Laundry on site. Great views.

It’s hard to complain when you are staying atop of Sorrento! The staff was incredibly helpful and friendly. We appreciated the amenities, spacious room and laundry service.

It’s hard to complain when you are staying atop of Sorrento! The staff was incredibly helpful and friendly. We appreciated the amenities, spacious room and laundry service.

This property was a little up the mountain from Sorrento but had very convenient transportation into the city center running through the day and into late at night. Quiet, peaceful surroundings and amazing views. Definitely recommend!

This property was a little up the mountain from Sorrento but had very convenient transportation into the city center running through the day and into late at night. Quiet, peaceful surroundings and amazing views. Definitely recommend!

Beautiful views of Sorrento city and Naples Bay, also Mt Vesuvius! Super friendly staff and great rooms with kitchenette if you need it. Breakfast included with delicious coffee and pastries. The shuttle service was great and convenient to take us to the city every day. The pool was great for the hot days !!

Beautiful views of Sorrento city and Naples Bay, also Mt Vesuvius! Super friendly staff and great rooms with kitchenette if you need it. Breakfast included with delicious coffee and pastries. The shuttle service was great and convenient to take us to the city every day. The pool was great for the hot days !!

Amazing views and location! Great room! VERY nice host! Hotel goes above and beyond to accommodate the guests. When we arrived we had an issue with a room being downgraded from what we reserved , however, it was resolved the next day. Hotel provides free laundry , small complementary breakfast , free shuttle to/from Sorrento (10 min ride). We also enjoyed the pool. There is a nice restaurant on property as well as other dining options such the Farm restaurant that provides complimentary pick up/ drop off ( strongly recommend for an authentic experience) or pizza delivery . The location is perfect - easy access to Sorrento, Pompei or Capri as well as a great starting point for Amalfi coast. Would absolutely recommend this place to anyone!

Amazing views and location! Great room! VERY nice host! Hotel goes above and beyond to accommodate the guests. When we arrived we had an issue with a room being downgraded from what we reserved , however, it was resolved the next day. Hotel provides free laundry , small complementary breakfast , free shuttle to/from Sorrento (10 min ride). We also enjoyed the pool. There is a nice restaurant on property as well as other dining options such the Farm restaurant that provides complimentary pick up/ drop off ( strongly recommend for an authentic experience) or pizza delivery . The location is perfect - easy access to Sorrento, Pompei or Capri as well as a great starting point for Amalfi coast. Would absolutely recommend this place to anyone!

The thing that sells this place is definitely the amazing views! If you read previous reviews stating lush little boxes of goodies to stock your fridge then forget it..its literally bare bones! Breakfast if you call it that is a croissant and a paper coffee cup which is handed over up on the terrace..you have to ask for it..nothing laid out absolutely no choice of anything. Our room was like sleeping in a cave totally no sunlight entered it so it was very damp we had to put the heating on every night. We had to ask for the top cover to be changed on the bed as it had disgusting marks on it..clearly not changed from previous people. Theres lots of steps down to the pool area..a few day beds and some weird plastic chairs around the pool..the sun dissappears after 2pm so we had to then go up to the terrace where the sun was. Badly looked after chairs up there very weathered and like sitting on bags of potatoes! No bar open but they will get you a drink if you ask..we saw others getting drinks and being told no charge but my husband said he was to pay..very confusing it depended who served you..most of the staff were very helpful and pleasant though. Very strict on mask wearing. A free bus offered every hour down to the town stops at a few hotels on the way..but that stopped just before we left and the owner now takes you in his jeep which is not comfortable and social distance is a joke! also he drops you about a mile from the town..would we return? not a chance..

The thing that sells this place is definitely the amazing views! If you read previous reviews stating lush little boxes of goodies to stock your fridge then forget it..its literally bare bones! Breakfast if you call it that is a croissant and a paper coffee cup which is handed over up on the terrace..you have to ask for it..nothing laid out absolutely no choice of anything. Our room was like sleeping in a cave totally no sunlight entered it so it was very damp we had to put the heating on every night. We had to ask for the top cover to be changed on the bed as it had disgusting marks on it..clearly not changed from previous people. Theres lots of steps down to the pool area..a few day beds and some weird plastic chairs around the pool..the sun dissappears after 2pm so we had to then go up to the terrace where the sun was. Badly looked after chairs up there very weathered and like sitting on bags of potatoes! No bar open but they will get you a drink if you ask..we saw others getting drinks and being told no charge but my husband said he was to pay..very confusing it depended who served you..most of the staff were very helpful and pleasant though. Very strict on mask wearing. A free bus offered every hour down to the town stops at a few hotels on the way..but that stopped just before we left and the owner now takes you in his jeep which is not comfortable and social distance is a joke! also he drops you about a mile from the town..would we return? not a chance..

Service was amazing. Free bus service into town every hour.

Service was amazing. Free bus service into town every hour.

The situation is ideal. Terraze in every apartment and swimming pool are wonderful. Bus to Sorrento is a great idea. Anyway, the hotel would need a bigger parking area. About breakfast, staff should be more attent about disponibility in every apartment every day. Globally, wonderful hotel.

The situation is ideal. Terraze in every apartment and swimming pool are wonderful. Bus to Sorrento is a great idea. Anyway, the hotel would need a bigger parking area. About breakfast, staff should be more attent about disponibility in every apartment every day. Globally, wonderful hotel.

The staff were incredibly accommodating. The bread/pastries in the am were excellent. Everything was great. Rooms a bit tight for family of four. But not too bad.

The staff were incredibly accommodating. The bread/pastries in the am were excellent. Everything was great. Rooms a bit tight for family of four. But not too bad.

Living proof that Trip Advisor reviews can’t be trusted. I would not recommend this place.

Beautiful hotel with perfect view.

Beautiful hotel with perfect view.

From the spectacular view from our balcony, to the excellent staff, I would rate this high. It was my birthday, and when they made a restaurant reservation for us they had a beautiful birthday cake delivered to the table. This lovely family owned hotel shows great pride of ownership. Fresh warm sweet rolls delivered to your room each morning. We traveled by car, parked it, and for our 3 night stay we took their free shuttle bus, that runs every 20 minutes and takes you down to the center of Sorrento, and brings you back. Would stay there again in a heartbeat.

We had a wonderful few nights here. The staff was very friendly and helpful. The breakfast bags of fresh bread and pastries were delightful! The view was incredible. We really appreciated all the little touches that helped make our vacation special, like cappuccinos delivered in the morning. Thank you for everything!!

We had a wonderful few nights here. The staff was very friendly and helpful. The breakfast bags of fresh bread and pastries were delightful! The view was incredible. We really appreciated all the little touches that helped make our vacation special, like cappuccinos delivered in the morning. Thank you for everything!!

The picture doesn't do justice to the view. Umberto was an excellent host. It was a great base of operations for exploring the Amalfi Coast, Sorrento, and Capri Island. The room was clean and comfortable and we enjoyed it thoroughly.

The view from this property is spectacular. The staff are very professional and accommodating. We utilized the complementary shuttle bus service daily. The hot pastries and bread delivered to our room everyday was a nice touch. I have been recommending this treasure of a hotel to my friends and family.

Staff when above and beyond to welcome and help us everyday. Amazing views, relaxed and quiet. easy shuttle ride into Sorrento. Local restaurants were excellent

Incredible views and clean. Disappointed that there was no restaurant on premises. Staff were helpful and friendly. The shuttle into town took about 15 minutes but was easy to use.

Incredible views and clean. Disappointed that there was no restaurant on premises. Staff were helpful and friendly. The shuttle into town took about 15 minutes but was easy to use.

We loved our visit to Sorrento. It’s a perfect location for day trips all around the Amalfi Coast. We didn’t mind the shuttle bus to the city center. It was so calm and quiet at night which was a nice change of pace and made for a relaxing stay. The daily pastries and cappuccinos were delicious!