Aruma Hotel
Hotel in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Playa del Carmen, steps from Quinta Avenida
This smoke-free hotel features tour/ticket assistance and free WiFi in public areas.
Change of towels is available on request.
Aruma Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Televisions come with cable channels.
This smoke-free hotel features tour/ticket assistance and free WiFi in public areas.
Change of towels is available on request.
Aruma Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Balcony or Patio
TV
Map of Playa del Carmen
Nearby attractions
Available Rooms
Standard Double Room, 2 Double Beds
Beds not specified • 65 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed
Beds not specified • 65 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
1.0 / 5.0
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
1.0 / 5.0
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
1.0 / 5.0
It was the most horrible place I have been.
1.0 / 5.0
It was the most horrible place I have been.
2.0 / 5.0
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
2.0 / 5.0
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
1.5 / 5.0
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
1.5 / 5.0
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
4.0 / 5.0
I liked the localization, I didnt enjoy the beach club.
I liked the pool, I didnt like the TV was blocked.
I liked the food in another hotel, I dint like that it was mandatory to pay for it.
I liked the room but the hotel needs general maintenance.
Thank you.
4.0 / 5.0
I liked the localization, I didnt enjoy the beach club.
I liked the pool, I didnt like the TV was blocked.
I liked the food in another hotel, I dint like that it was mandatory to pay for it.
I liked the room but the hotel needs general maintenance.
Thank you.
1.0 / 5.0
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
1.0 / 5.0
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
3.0 / 5.0
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
3.0 / 5.0
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
3.0 / 5.0
Pros: generally nice, great location, friendly staff, rooftop is great
Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.
3.0 / 5.0
Pros: generally nice, great location, friendly staff, rooftop is great
Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.
5.0 / 5.0
Great small hotel
5.0 / 5.0
Great small hotel
1.0 / 5.0
Shower wasnr working properly at night i woke up 3 times because of noise you can hear people on the stairs i give them 2 stars couple years ago i stayed there it was much better condition i had to chane room twice to fond descent room one balcony lock was broken amother time safe didnt lock i give them 2 star
1.0 / 5.0
Shower wasnr working properly at night i woke up 3 times because of noise you can hear people on the stairs i give them 2 stars couple years ago i stayed there it was much better condition i had to chane room twice to fond descent room one balcony lock was broken amother time safe didnt lock i give them 2 star
2.0 / 5.0
I booked 2 rooms 2 weeks in advance only to show up and have them say they overbooked and gave away one room. Upon seeing the room there was mold growing on the bathroom ceiling and around the AC unit.
2.0 / 5.0
I booked 2 rooms 2 weeks in advance only to show up and have them say they overbooked and gave away one room. Upon seeing the room there was mold growing on the bathroom ceiling and around the AC unit.
3.0 / 5.0
It is good place to stay on the budget. It is outdated and our room smelled old. No elevator in the hotel. Convenient location close to the beach and 5th Ave
3.0 / 5.0
It is good place to stay on the budget. It is outdated and our room smelled old. No elevator in the hotel. Convenient location close to the beach and 5th Ave
1.0 / 5.0
I stayed at this hotel for 2 nights. The first night, we had to change rooms because the AC was spitting a large amount of water and ice at a plug on the wall. We had a mini swimming pool when we entered to the room. The shower curtain in this room was the cheapest curtain you can imagine. The some of the hooks were missing, so it was very trashy and ghetto specially with the price we paid. Also this hotel had internet issues, so they didn't have internet for my 2 days. I was lucky to have data in my phone. The 2nd room we stayed, was better looking but still too much $ for what we got. There are better and prettier hotels in playa for the same or less money. We had another family (we were 2 adults with out moms) coming up to playa, so we left the hotel and we booked a different one bc I knew it wasn't the best and the non Internet was a big problem. The girls at the reception were nice and always trying to help.
I never saw a room like the one they show at these pictures. It is like 2 diff hotels
1.0 / 5.0
I stayed at this hotel for 2 nights. The first night, we had to change rooms because the AC was spitting a large amount of water and ice at a plug on the wall. We had a mini swimming pool when we entered to the room. The shower curtain in this room was the cheapest curtain you can imagine. The some of the hooks were missing, so it was very trashy and ghetto specially with the price we paid. Also this hotel had internet issues, so they didn't have internet for my 2 days. I was lucky to have data in my phone. The 2nd room we stayed, was better looking but still too much $ for what we got. There are better and prettier hotels in playa for the same or less money. We had another family (we were 2 adults with out moms) coming up to playa, so we left the hotel and we booked a different one bc I knew it wasn't the best and the non Internet was a big problem. The girls at the reception were nice and always trying to help.
I never saw a room like the one they show at these pictures. It is like 2 diff hotels
3.0 / 5.0
Terrible cleaning service.
1.5 / 5.0
You are what you are paying for, but when I stayed there like 3 years ago the service, the room and the cleanliness was way better. I stayed there before they had the pool. Location is great, but other than that its changed. The front desk agent was too casual and had some friends hanging out with her.
1.5 / 5.0
You are what you are paying for, but when I stayed there like 3 years ago the service, the room and the cleanliness was way better. I stayed there before they had the pool. Location is great, but other than that its changed. The front desk agent was too casual and had some friends hanging out with her.
2.5 / 5.0
This hotel is well located, near to everything, the staff was nice.
2.5 / 5.0
This hotel is well located, near to everything, the staff was nice.
2.5 / 5.0
I always love staying here, rooms are clean and it’s located in a great area. Not too far from the clubs but close enough to walk.
2.5 / 5.0
I always love staying here, rooms are clean and it’s located in a great area. Not too far from the clubs but close enough to walk.
0.5 / 5.0
Stayed at this hotel on my extended trip. Good location but extremely rude stuff. Management does not care for clients and will not let you talk to owners to resolve issue. Stayed here over a month they keep changing stuff that is not trained to work in hospitality environment. They will try to charge for a guest even if its just one and make you feel uncomfortable for visitors (including rooftop visits) which is more simple with all other hotels i've stayed in. Be carefull with safety boxes batteries are not replaced when needed and if you have to leave fast you might have to wait for master key.
0.5 / 5.0
Stayed at this hotel on my extended trip. Good location but extremely rude stuff. Management does not care for clients and will not let you talk to owners to resolve issue. Stayed here over a month they keep changing stuff that is not trained to work in hospitality environment. They will try to charge for a guest even if its just one and make you feel uncomfortable for visitors (including rooftop visits) which is more simple with all other hotels i've stayed in. Be carefull with safety boxes batteries are not replaced when needed and if you have to leave fast you might have to wait for master key.
2.5 / 5.0
Absolutely recommended!! Great location, service, cleaning and great prices near Quinta avemida one of the most exciting places in town
2.5 / 5.0
Absolutely recommended!! Great location, service, cleaning and great prices near Quinta avemida one of the most exciting places in town
2.0 / 5.0
No frills, value hotel. Good price. Located close enough to walk to the action. No bad, not great - juat in the middle I suppose
2.0 / 5.0
No frills, value hotel. Good price. Located close enough to walk to the action. No bad, not great - juat in the middle I suppose
1.5 / 5.0
Central location with walking distance to everything. But no hot water in the shower, plastic wraper underneath the sheets (uncomfy and u wake up more sweaty then being on the Beach)
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $206 per night. This rental is $139 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Aruma Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Aruma Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Aruma Hotel?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, balcony or patio, and tv.
Explore similar vacation rentals in Playa del Carmen
Explore all rentals in Playa del CarmenPlaya del Carmen travel inspiration
Read our blogGuides
Labor Day Trips for Any Budget
Guides
6 Last-Minute New Year’s Eve Trips to Take in North America
Guides
8 Amazing Places to Travel in November