Encanto Acapulco
Resort in Acapulco
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this resort
Luxury Acapulco resort in Brisas del Marqués with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Encanto Acapulco offers 44 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.
2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Encanto Acapulco offers 44 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
This Acapulco resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Map of Acapulco
Available Rooms
Standard Room, 1 King Bed, Ocean View
Beds not specified • 646 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 Bedroom, Private Pool, Ocean View
Beds not specified • 1071 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Comfort Room, 2 Double Beds, Beach View
Beds not specified • 646 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Panoramic Room, 1 King Bed, Ocean View
Beds not specified • 969 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Ocean Suite Bahia
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
Excellent!
5.0 / 5.0
Excellent!
3.0 / 5.0
The service is friendly but really slow
3.0 / 5.0
The service is friendly but really slow
4.0 / 5.0
My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause.
The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy.
However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage.
Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience.
Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon.
While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future."
Overall Rating: 3/5 ⭐️
4.0 / 5.0
My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause.
The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy.
However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage.
Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience.
Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon.
While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future."
Overall Rating: 3/5 ⭐️
5.0 / 5.0
Amazing experience the property has great view and the service is excellent!!
5.0 / 5.0
Amazing experience the property has great view and the service is excellent!!
5.0 / 5.0
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
5.0 / 5.0
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
5.0 / 5.0
amazing
5.0 / 5.0
amazing
2.5 / 5.0
Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
2.5 / 5.0
Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
5.0 / 5.0
The view at this property is breath taking.
Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
5.0 / 5.0
The view at this property is breath taking.
Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
5.0 / 5.0
The view is good
5.0 / 5.0
The view is good
2.5 / 5.0
I was hesitant to go to Acapulco with recent crimes. However, to get to Encanto you must pass 3 guard gates. It is also about 30-40 minutes outside “old” Acapulco.
Encanto was clean, (for English travelers) everyone spoke English, simple elegance, service was amazing and private. The views are spectacular.
Another highlight was the private dinner my husband scheduled for our 30th anniversary. They gave us a private balcony, a custom menu with wine, a private server and candle and roses all around.
We really enjoyed having our own patio with an ocean view including a pool. And there is 24/7 room service.
There isn’t a concierge, but the front desk staff is helpful. They know the history of Acapulco, the old Hollywood romance and shows and local attractions.
2.5 / 5.0
I was hesitant to go to Acapulco with recent crimes. However, to get to Encanto you must pass 3 guard gates. It is also about 30-40 minutes outside “old” Acapulco.
Encanto was clean, (for English travelers) everyone spoke English, simple elegance, service was amazing and private. The views are spectacular.
Another highlight was the private dinner my husband scheduled for our 30th anniversary. They gave us a private balcony, a custom menu with wine, a private server and candle and roses all around.
We really enjoyed having our own patio with an ocean view including a pool. And there is 24/7 room service.
There isn’t a concierge, but the front desk staff is helpful. They know the history of Acapulco, the old Hollywood romance and shows and local attractions.
4.0 / 5.0
4.0 / 5.0
1.5 / 5.0
This is an amazing hotel and it's been many time I go there however this time there was no hot water in our room for 3 days and the only answer we got from the reception was.."we are sorry"... So huge disappointment for this trip.
Except the hot water this hotel is amazing!
1.5 / 5.0
This is an amazing hotel and it's been many time I go there however this time there was no hot water in our room for 3 days and the only answer we got from the reception was.."we are sorry"... So huge disappointment for this trip.
Except the hot water this hotel is amazing!
0.5 / 5.0
The manager, Ilyana, would not honor the VIP upgrade. She claimed that there was some sort of error, yet hotels.com confirmed that there was no error. This was a blatant manipulation and everyone should be warned that this hotel clams to support the VIP program but when you check in they say that they do not.
0.5 / 5.0
The manager, Ilyana, would not honor the VIP upgrade. She claimed that there was some sort of error, yet hotels.com confirmed that there was no error. This was a blatant manipulation and everyone should be warned that this hotel clams to support the VIP program but when you check in they say that they do not.
2.0 / 5.0
Only two restaurants so not many choices. We started off bad with the receptionist! The roooms was nice and the pool was quite!
2.0 / 5.0
Only two restaurants so not many choices. We started off bad with the receptionist! The roooms was nice and the pool was quite!
5.0 / 5.0
El encanto was really amazing. The views were spectacular. It felt like I was on a Greek island or in Italy. It was so peaceful.
2.5 / 5.0
Amazing!!! it is a great place to stay. Clean, comfy, beautiful architecture,delicious food,
2.5 / 5.0
Amazing!!! it is a great place to stay. Clean, comfy, beautiful architecture,delicious food,
2.5 / 5.0
Can’t day enough good things about this property. The architecture and grounds are beautiful. Thr staff is amazing. And the onsite restaurant was a nice surprise. But the Spa and staff were the stars of our stay.
2.5 / 5.0
Can’t day enough good things about this property. The architecture and grounds are beautiful. Thr staff is amazing. And the onsite restaurant was a nice surprise. But the Spa and staff were the stars of our stay.
5.0 / 5.0
The place is amazing, incredible views, the friendly staff and service are great and the food was great... I would definitely come back any time soon .. I think it’s the best Hotel in Acapulco, five stars ⭐️⭐️⭐️⭐️⭐️
2.5 / 5.0
Our stay was excellent, very clean and well maintained property. Staff was very friendly and most of the staff spoke English. We really really loved our suite with a private pool. Amazing property very small and private.
2.5 / 5.0
Our stay was excellent, very clean and well maintained property. Staff was very friendly and most of the staff spoke English. We really really loved our suite with a private pool. Amazing property very small and private.
2.5 / 5.0
Everything was great! Perhaps a better beach club would help.
2.5 / 5.0
Everything was great! Perhaps a better beach club would help.
2.5 / 5.0
Simply relaxing ambient and delicious food!
2.5 / 5.0
Simply relaxing ambient and delicious food!
FAQs
How much does this resort cost compared to others in Acapulco?
The average price for a rental in Acapulco is $188 per night. This rental is $583 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Encanto Acapulco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Encanto Acapulco. Enjoy the water!
Is Encanto Acapulco pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Encanto Acapulco?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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