Kasa FreeMoreWest Charlotte
Apartment hotel in Charlotte, NC
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this apartment hotel
Aparthotel with free parking, near Bank of America Stadium
This smoke-free aparthotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/game room and express check-out.
Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker.
Kasa FreeMoreWest Charlotte offers 69 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
This smoke-free aparthotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/game room and express check-out.
Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker.
Kasa FreeMoreWest Charlotte offers 69 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 49-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Gym or Fitness Center
Map of Charlotte, NC
Nearby attractions
Available Rooms
Signature Apartment, 1 Bedroom, Non Smoking, Pool Access (Self Check-in with Virtual Front Desk)
Beds not specified • 624 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Apartment, 2 Bedrooms, Non Smoking, Pool Access (Self Check-in with Virtual Front Desk)
Beds not specified • 699 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Basic Studio, Non Smoking, Pool Access (Self Check-in with Virtual Front Desk)
Beds not specified • 620 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Third time staying at this property. It is very close to downtown Charlotte. Private parking. The room itself has everything you can ask for. Very comfortable, like home. I would give it 10 out of 10. I would stay here again.
2.5
We had a wonderful stay. The place was clean, atmosphere, great and had all the amenities we needed. This was super close to restaurants and night life. Would definitely recommend and stay again.
2.5
We had a wonderful stay. The place was clean, atmosphere, great and had all the amenities we needed. This was super close to restaurants and night life. Would definitely recommend and stay again.
2.5
Overall, it was a great experience and I would use Kasa again! The space was really nice and included many amenities like a full fridge, oven, sink, etc. that you don’t get in your average hotel. This would definitely make me want to travel more and stay at a Kasa. I also liked being able to “check in” virtually and not have to wait on anyone for anything, especially as we were in a hurry to get somewhere after we arrived.
The “apartment” was very clean and updated!!! I definitely appreciated that.
My only “complaint” would be that the entry directions could have been more clear. I am a teacher, so I always give ‘explicit instructions’ and I could have used them upon arrival… It wasn’t super clear which building we were going to (no label on the outside) and it was definitely not clear which door we should go in. We got “lucky” by Maps leading us to the building, but I wasn’t even sure it was the right one as, again, nothing was labeled. We also guessed which building door to go in and just picked one. It wasn’t clear which floor we would be on either… there was a 4 in front of the room number so we thought maybe 4th floor but it was on the 1st floor… luckily we happened to just start out on the 1st floor and check out the room numbers and found ours eventually.
Lastly, I received a text after we did the dishes that we didn’t have to do the dishes. Not a huge deal, but it would have been nice to know. :) Oh, and the tv didn't work. Not a big deal for us, but still…
2.5
Overall, it was a great experience and I would use Kasa again! The space was really nice and included many amenities like a full fridge, oven, sink, etc. that you don’t get in your average hotel. This would definitely make me want to travel more and stay at a Kasa. I also liked being able to “check in” virtually and not have to wait on anyone for anything, especially as we were in a hurry to get somewhere after we arrived.
The “apartment” was very clean and updated!!! I definitely appreciated that.
My only “complaint” would be that the entry directions could have been more clear. I am a teacher, so I always give ‘explicit instructions’ and I could have used them upon arrival… It wasn’t super clear which building we were going to (no label on the outside) and it was definitely not clear which door we should go in. We got “lucky” by Maps leading us to the building, but I wasn’t even sure it was the right one as, again, nothing was labeled. We also guessed which building door to go in and just picked one. It wasn’t clear which floor we would be on either… there was a 4 in front of the room number so we thought maybe 4th floor but it was on the 1st floor… luckily we happened to just start out on the 1st floor and check out the room numbers and found ours eventually.
Lastly, I received a text after we did the dishes that we didn’t have to do the dishes. Not a huge deal, but it would have been nice to know. :) Oh, and the tv didn't work. Not a big deal for us, but still…
2.5
Great place, we loved the apartment especially with everything to cook a meal in the kitchen. Loved it!
2.5
Great place, we loved the apartment especially with everything to cook a meal in the kitchen. Loved it!
2.5
Check in was so easy and simple! Kasa was always there if you ever needed help with ANYTHING! 100% recommend
2.5
Check in was so easy and simple! Kasa was always there if you ever needed help with ANYTHING! 100% recommend
2.5
Price value for the location and type of room was insanely amazing for this place. For the price of a standard hotel you get a full gorgeous kitchen with everything you could want in it. Two huge tvs placed well in the living room and bed. The couch and bed themselves were like little pillows of happiness. Honestly, even with small critiques I could make, you can't really do much better here. This is one of my favorite stays of any hotel I've been too. You also get the option of doing the entire trip through virtual means so that means no check out desk, and everything is just left to your own devices. It's nice and I loved every second of it. I will say as a footnote, make sure to ask by text or at the nearby building that is the main host for the property about using the pool. Apparently they only keep it open for certain seasons and I wasn't aware so we went in and then were told to leave by a polite police officer. Outside of that though, I would give this place 3 thumbs up.
2.5
Price value for the location and type of room was insanely amazing for this place. For the price of a standard hotel you get a full gorgeous kitchen with everything you could want in it. Two huge tvs placed well in the living room and bed. The couch and bed themselves were like little pillows of happiness. Honestly, even with small critiques I could make, you can't really do much better here. This is one of my favorite stays of any hotel I've been too. You also get the option of doing the entire trip through virtual means so that means no check out desk, and everything is just left to your own devices. It's nice and I loved every second of it. I will say as a footnote, make sure to ask by text or at the nearby building that is the main host for the property about using the pool. Apparently they only keep it open for certain seasons and I wasn't aware so we went in and then were told to leave by a polite police officer. Outside of that though, I would give this place 3 thumbs up.
1.5
I've stayed at this Kasa twice, each for a week-long stay. First time last year was great, no complaints.
This time was last week and it was a totally different experience.
I booked my stay months in advance and requested an apt on a higher level; I was given a 1st flr unit, fine. I asked to be moved to a higher floor as soon as I checked in. Around 8p they said a unit would be ready the next day after it was cleaned.
First night was awful, the wall that the bed was against was shared w/ an entryway wall. We heard the door open/ close & people walking the hall night. We REALLY needed to transfer apts.
No communication from Kasa the next day, I sent an email in the afternoon. Several hrs and many messages later they finally said the apt was ready at 6:30p (although check in is 4pm). It took 90 more min. and countless messages for them to give me the door code to the new place.
They offered no assistance to help me move my things (even though I mentioned several times that I was there with my elderly mom who has dementia). Their instructions were often contradictory, the on-site doesnt communicate well with the off-site customer assistance and then they also send automated responses.
New place was on the 3rd floor, much smaller, was missing items (few kitchen supplies, pillows, extra lamps).
Worst of all, theres a construction site next door; building more apts. Every morning they began pounding and knocking from 7a to 6p!!
They should have told me in advance!
1.5
I've stayed at this Kasa twice, each for a week-long stay. First time last year was great, no complaints.
This time was last week and it was a totally different experience.
I booked my stay months in advance and requested an apt on a higher level; I was given a 1st flr unit, fine. I asked to be moved to a higher floor as soon as I checked in. Around 8p they said a unit would be ready the next day after it was cleaned.
First night was awful, the wall that the bed was against was shared w/ an entryway wall. We heard the door open/ close & people walking the hall night. We REALLY needed to transfer apts.
No communication from Kasa the next day, I sent an email in the afternoon. Several hrs and many messages later they finally said the apt was ready at 6:30p (although check in is 4pm). It took 90 more min. and countless messages for them to give me the door code to the new place.
They offered no assistance to help me move my things (even though I mentioned several times that I was there with my elderly mom who has dementia). Their instructions were often contradictory, the on-site doesnt communicate well with the off-site customer assistance and then they also send automated responses.
New place was on the 3rd floor, much smaller, was missing items (few kitchen supplies, pillows, extra lamps).
Worst of all, theres a construction site next door; building more apts. Every morning they began pounding and knocking from 7a to 6p!!
They should have told me in advance!
2.5
I have to say home away from home was definitely received. It was an amazing area to be and from where I was I could see the lights downtown. I definitely would recommend this property to everyone. The only downfall is the check-in, wish it could be earlier than 3:30pm but other then that, it’s amazing
2.5
I have to say home away from home was definitely received. It was an amazing area to be and from where I was I could see the lights downtown. I definitely would recommend this property to everyone. The only downfall is the check-in, wish it could be earlier than 3:30pm but other then that, it’s amazing
5.0
My family and I had a wonderful time
5.0
Liked the setup
5.0
The place was amazing is just that we could hear the steps of the people upstairs. They would bang their feet on the ground as they walked and we could hear it.
5.0
I loved the place. Clean, spacious, great windows with downtown views, very nice kitchen and dining area.
Location quiet, safe with secure gate, very close to downtown, with very good communication to Piney Creek and Biltmore Estate.
I loved to fly to and stay in Charlotte and go to places around from there.
Hosts very informative, responsive. Very nice texts always.
Thank you so much!!
Best of the best for you all in KASA
5.0
It was a pleasure stay at Kasa overall.
The first unit we reside in has severe water leak issue and we communicated with the team and had the maintenance sent around 1am. We got the help to move to a new unit (which is a 1b1b, upgraded from the studio we originally booked). We managed to get more rest in the following 2-day stay and appreciate the responsiveness of the team.
Only downsides were that the floor appears to be pretty thin - we could hear the person upstairs pacing and the alarm that went off at 4am! Not a fan for the white noise speaker provided so we were waken up a few times during the night due to the noise upstairs; and that the swimming pool was closed and under maintenance during our whole stay. However the community place is very nice and the gym is very complete so we enjoyed our stay here overall although certainly there are some spaces for the property to improve.
2.5
The best stay ever! The unit has everything we need. It has washer and dryer, electric stove, microwave, toaster, coffee maker, spacious and clean living room and bedroom. Location is close to Uptown Charlotte which was very convenient. I recommend this place. Staying longer would have been ideal because of the amenities this place has.
2.5
The best stay ever! The unit has everything we need. It has washer and dryer, electric stove, microwave, toaster, coffee maker, spacious and clean living room and bedroom. Location is close to Uptown Charlotte which was very convenient. I recommend this place. Staying longer would have been ideal because of the amenities this place has.
4.0
Get the pool fixed!!!
4.0
Get the pool fixed!!!
3.0
Very confusing directions to the property and getting in. Not very clean, there is a mildew smell in the hallway and inside the room itself.
3.0
Very confusing directions to the property and getting in. Not very clean, there is a mildew smell in the hallway and inside the room itself.
5.0
This one of the best properties me and my friends stayed at in a while. I would definitely book again. Everything was just like the pictures!
5.0
This one of the best properties me and my friends stayed at in a while. I would definitely book again. Everything was just like the pictures!
5.0
Great stay
5.0
Great stay
5.0
The availability of the pool was an added
value.
The close proximity to the city of Charlotte was key to the stay.
5.0
The availability of the pool was an added
value.
The close proximity to the city of Charlotte was key to the stay.
5.0
Wonderful property, clean and great check in process. Highly recommend and will be staying here again
5.0
Wonderful property, clean and great check in process. Highly recommend and will be staying here again
2.0
Pros:
- very nice looking
- in unit washer and dryer
- two TVs
- bedroom area not in direct sunlight
- glasses and dishes
- full size refrigerator
- multiple electrical outlets
- room feels very large
- lots of light fixtures
- extra blanket in closet
- detailed instructions sent to phone
- Helpful live customer service chat
- daily trash pickup except for weekends
- White noise machine on bedside table
Cons:
- you can hear the train
- you cannot seal tub to take bath
- walls are very thin, could hear the people next door talking and closing cabinets from my bed while they were in their kitchen area
- can't use door fob to open room, only outside door
- bed not put together well, very squeaky
- ceiling fan loose and squeaky irregularly
- no curtains over the blinds
- not a lot of parking close to entrances
- pool was closed
- no breakfast
- only one bedside table and it was a small tree stump
- no ice machine?
- Even with the rain machine on I could hear the person above me stomping around at midnight
2.0
Pros:
- very nice looking
- in unit washer and dryer
- two TVs
- bedroom area not in direct sunlight
- glasses and dishes
- full size refrigerator
- multiple electrical outlets
- room feels very large
- lots of light fixtures
- extra blanket in closet
- detailed instructions sent to phone
- Helpful live customer service chat
- daily trash pickup except for weekends
- White noise machine on bedside table
Cons:
- you can hear the train
- you cannot seal tub to take bath
- walls are very thin, could hear the people next door talking and closing cabinets from my bed while they were in their kitchen area
- can't use door fob to open room, only outside door
- bed not put together well, very squeaky
- ceiling fan loose and squeaky irregularly
- no curtains over the blinds
- not a lot of parking close to entrances
- pool was closed
- no breakfast
- only one bedside table and it was a small tree stump
- no ice machine?
- Even with the rain machine on I could hear the person above me stomping around at midnight
5.0
Very quiet & great place
5.0
Very quiet & great place
3.0
Stayed here due to proximity to person I was visiting in Charlotte. Booked a one bedroom apartment with a balcony. Was given a studio with no balcony and only a partial wall between living area and "bedroom." Eventually received a partial refund, but it was a real hassle (they claimed they had no more units like the one I reserved). I was awakened second night at 1:30 a.m. by music and singing in next unit (walls pretty thin). Response to immediate complaint took ONE HOUR. Went to the pool one day and four little kids were there, running, screaming jumping all over the place; no one at the property intervened. Very unpleasant. Didn't feel particularly safe, either. Everything is done with key fobs and door codes; are they changed every time residency changes? It's a shame, because this could be a nice property (good location and new, with washer/dryer) if management was more attentive. Overall, mediocre experience.
3.0
Stayed here due to proximity to person I was visiting in Charlotte. Booked a one bedroom apartment with a balcony. Was given a studio with no balcony and only a partial wall between living area and "bedroom." Eventually received a partial refund, but it was a real hassle (they claimed they had no more units like the one I reserved). I was awakened second night at 1:30 a.m. by music and singing in next unit (walls pretty thin). Response to immediate complaint took ONE HOUR. Went to the pool one day and four little kids were there, running, screaming jumping all over the place; no one at the property intervened. Very unpleasant. Didn't feel particularly safe, either. Everything is done with key fobs and door codes; are they changed every time residency changes? It's a shame, because this could be a nice property (good location and new, with washer/dryer) if management was more attentive. Overall, mediocre experience.
FAQs
How much does this apartment hotel cost compared to others in Charlotte?
The average price for a rental in Charlotte is $276 per night. This rental is $55 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Kasa FreeMoreWest Charlotte. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Kasa FreeMoreWest Charlotte. Enjoy the water!
Is Kasa FreeMoreWest Charlotte pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Kasa FreeMoreWest Charlotte?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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