Hôtel Eliseo
Hotel in Lourdes
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
This stylish hotel is situated in the heart of Lourdes, just 75 metres from the Sanctuaries. Hotel Eliseo features a panoramic rooftop terrace with views of the Chateau-Fort and the Pyrennees.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Lourdes
Available Rooms
1 Single • 172 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Queen • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
3 Single or 1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
Perfect location, fine breakfast (but not croissants and juices)
Nice lobby space with a bar
Garage availability just downstairs (20EUR per night though)
Four stars are maybe in the lobby, but not further at the hotel
A very narrow, separate WC in the room but with no lavatory! not nice.
Poor water pressure in the shower
Breakfast croissants and juices of terrible quality, skip them
9.0 / 10.0
Ottima la posizione a due passi dal Santuario, camere ben insonorizzate.
La mancanza del frigo nella camera
5.0 / 10.0
Lors de notre séjour, nous avons rencontré un problème d'odeur nauséabonde dans la salle de bain. Lorsque nous avons signalé cette situation à la réception, une des agentes d'accueil s'est excusée avec beaucoup de gentillesse et a rapidement trouvé une solution pour nous. Son professionnalisme et sa réactivité ont été très appréciés, ce qui a compensé ce léger désagrément. Grâce à son intervention, nous avons pu profiter pleinement de notre séjour.
Lors de notre arrivée à l'hôtel, j'ai été malheureusement surpris par l'accueil d'une des agentes de réception. En effet, lorsque j'ai demandé des précisions concernant notre réservation, elle s'est exprimée avec un ton très hautain et désagréable, rendant l'expérience de check-in particulièrement inconfortable. Cette attitude m'a laissé une impression négative dès le début de notre séjour, au point que nous ne souhaitons pas revenir dans cet hôtel à l'avenir.
Cela étant dit, je tiens à préciser que cette expérience n'a pas reflété l'attitude de l'ensemble du personnel. Les autres hôtesses, à l'exception de cette dame, se sont montrées d'une gentillesse remarquable tout au long de notre séjour. Leur amabilité et leur professionnalisme ont heureusement compensé en partie cette mauvaise première impression.
10.0 / 10.0
Beautifully remodeled with comfortable beds and modern amenities.
Stairs without railings
9.0 / 10.0
Situation géographique. À quelques mn du sanctuaire.
Établissement très beau et propre
Les chambres un peu petite mais pas grave .
9.0 / 10.0
Un bon service et un hébergement bien équipé.
-
9.0 / 10.0
Once again another great stay at Elisio Hotel. Very comfortable spacious room with everything I had requested in place. Staff were very pleasant and helpful . Great choices at breakfast. Close & convenient to the Lourdes Domain & Grotto.
5.0 / 10.0
The reception was nice
Large room
Did t order breakfast
Its not breakfast .
Bed in any words
8.0 / 10.0
Location, big room
9.0 / 10.0
Clean and spacious rooms
Toilet was seperate to bathroom
8.0 / 10.0
Breakfast was fine. Nothing special and no service at all. Location was great and easy to park if you reserve and pay. Staff was nice but not competent.
Competence in staff and better breakfast. Rate was different than on bookings and had to show them reservation and then they claimed we didn’t get breakfast and then showed them booking
8.0 / 10.0
Excellent location, just 200m far from the Sanctuary of Our Lady of Lourdes.
Good breakfast and parking option.
10.0 / 10.0
clean
good location
8.0 / 10.0
everything
last night, room wasn’t made up
9.0 / 10.0
i like everything
10.0 / 10.0
Great location and the staff are friendly. Booking. com let me down on taxi return to airport. But the staff at hotel help us to straight away. Excellent
9.0 / 10.0
The room size was what I ordered breakfast was not worth the cost
Breakfast menu selection
2.0 / 10.0
The only benefit is the proximity to the religious domain, restaurants and shops.
We stayed in room 1026. The air conditioning was not working from day 1. We contacted the receptionist who was patronising and unhelpful suggesting that we had left the windows opened. In fact there was only a sealed window and a balcony to the room which was closed. She sent the manager to have a look who advised us that the dial needed to be turned to hot setting. ( as being peak of summer heating was not switched on). We tried this and yet again it didn't work. On complaining again they said they fixed it when we were out and there was no difference. The room was unbearably hot and uncomfortable and could not sleep at night due to this.
We were left 2 paper cups for coffee, despite being a family of 4. We had to personally get mugs from the restaurant downstairs to make our coffees.
We stayed in total for 4 nights. Housekeeping did not replace the coffee satchets and when we rang reception in the morning were told we would need to wait until the next shift as they hadn't arrived to work. They eventually turned up 3 hours later and after another phone call. This is very poor service for a supposedly 4* hotel. I should say that there was one receptionist in the morning who was rude and unpleasant. The evening and night receptionists were pleasant and helpful.
4.0 / 10.0
The location is great.
Outdated, air-conditioning is not working. We were moved to another room where air-conditioning was also not working and electricity was constantly switching off after 2 minutes. Was told to just go to sleep when the electricity switches off.
8.0 / 10.0
excellent location,very clean
Friendly & efficient restaurant
too warm in room
despite A/C full on
8.0 / 10.0
1) sufficient space in the room, large sink with mirror, bidet
2) perfect location near the center
3) nice and helpful staff
4) the staff cleans the room every day
1) the small fridge was missing
2) one table lamp did not work
3) the milk at breakfast was a bit bad
4) street noise and exhaust gases from the street
9.0 / 10.0
staff was extremely helpful
air conditioning didn’t work in our room, having come from a long journey was uncomfortable & sticky
9.0 / 10.0
Clean and easy walk to the Santuary and nearby restaurants
The views - My room on the ninth floor had a small private patio to enjoy early morning sunrises and sunsets.
The limited lunch hours with the kitchen closing at 13:30
8.0 / 10.0
excellent location if you are ok with with short walk and hills.
really clean and good breakfast choice good
4.0 / 10.0
location was excellent for the grotto
1. we were in a family room on the 10th floor - the room smelled badly of drains and we had to open all windows each time we came back to air it out
2. beds were very hard and uncomfortable
3. quality of food at breakfast was very basic
FAQs
How much does this hotel cost compared to others in Lourdes?
The average price for a rental in Lourdes is $113 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hôtel Eliseo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Eliseo pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hôtel Eliseo?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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