Crowne Plaza Orlando-Downtown, an IHG Hotel
Hotel in Orlando, FL
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
-Located in the heart of Downtown Orlando just steps away from the area’s most popular Entertainment & Business Venues just minutes from the Kia Center, Camping World Stadium, Dr. Phillips Performing Arts, and Downtown Lake Eola Park.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Orlando, FL
Available Rooms
Standard Room
1 King or 2 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite - Non-Smoking
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
Bus service to event amazing customer service restaurant was so good everyone was very accommodating
Nothing
3.5 / 5.0
Location wasn’t bad as we were able to get to a lot of bars and the hockey arena very easily.
5.0 / 5.0
The staff were very nice and welcoming. I enjoyed talking with them in the mornings and evening when I returned. The building was under remodel but was still immaculately kept. My room was extremely clean and had a great view. My only complaint was that I couldn't use the balcony, but I understand why! I'm very happy with my stay and would recommend to others in the future. If I go to the same festival next year, I plan to stay here again.
The uber/taxi pick up area was slightly congested. I couldn't use the balcony in my room. You have to pay for parking whether you valet or park yourself. (Just valet though, its worth the extra few dollars!)
4.5 / 5.0
Bien limpio el personal muy amable
Para el precio q te cobran debe incluir el desayuno
4.0 / 5.0
Location and comfort
Nil
2.5 / 5.0
I liked the facilities at the hotel.
Shuttle service provided was good alongwith the shuttle staff.
Cleanliness in room should be taken seriously.
Could find ants and small spiders in room.
Should provide free water bottles in room. No other hotel has charged for the water bottles.
Its an old property, should undergo renovation.
An american guy at the front desk was very unfriendly.
5.0 / 5.0
Great location, friendly staff, cleanliness.
The parking fee.
4.0 / 5.0
All of the standard I would expect of a 4* hotel
1.0 / 5.0
Lobby was nice
The people who were in charge with parking 1 guy wanted to get into an argument after I went to park in the spot the other guy had told me to. Going up to the 11 the floor all you could smell weed so bad . It was so strong you could tell which room it came from. Also my 9 woke up with bites. His legs are covered in bites thats are itchy. Dr said they are bed bugs. I only got like 2 bites but his legs are covered. We were so excited to go here but now I don't think I'd ever want to stay in a hotel again
4.5 / 5.0
Location and size.
Had to pay for parking!!! And no refrigerator in the room.
4.0 / 5.0
De service van het personeel was geweldig. We hadden via booking.com een suite gereserveerd, welke totaal anders eruit bleek te zien zoals op de foto's bij booking.com. Grote teleurstelling dus!! Het personeel (Tina) heeft er toen alles aangedaan om ons tegemoet te komen; naast een gratis ontbijt en drankjes in de bar, kregen we na de eerste dag ook een prachtige upgrade van de suite. Het hotel had dit niet hoeven doen, het was niet hun fout maar dat van booking.com, dus complimenten voor de geweldige service van dit hotel!!
Dat booking.com niet de juiste foto's van de suites heeft geplaatst op hun website. Het was misleidend en erg teleurstellend. Doe hier iets aan booking.com!!
5.0 / 5.0
It was amazing & clean
I loved it!
4.5 / 5.0
We came for Magic game to Orlando and the day after for Kennedy space center visit. Valet parking with friendly personal. Shuttle bus to and from downtown free of charge. Very good choice for breakfast.
3.0 / 5.0
Location was the primary reason I booked this place. Walking distance to the event I went to.
Housekeeping was nice.
Valet staff were excellent.
Staff (front desk) were crabby. It's scary just to even ask them a question. Specially, the lady on the night shift I was there. Very unaccomodating.
4.5 / 5.0
Myself and my husband stay was from 27th December 2023 to the 2nd January 2024. Our time at Crown Plaza, despite a few room amenities issues, was good, and we would definitely return to this hotel on any future holidays to Orlando. The level of service from all the staff was at a very high level. 3 members of staff that were exceptional was Maria from housekeeping, Tina in the front desk, and Leaford the Shuttle driver.
The heating was not working, and breakfast was often cold
4.0 / 5.0
Confort
Prestations de qualité
Rapport qualité /prix
On aurait apprécié un petit déjeuner plus copieux, vu le standing de l'hôtel
5.0 / 5.0
The location was very convenient to the Amway center. Shuttle dropping us off and picking us back up was super convenient. The staff was so friendly, professional, and just a pleasure to deal with. The rooms were spacious and comfortable.
I wish coffee options at breakfast would have offered creamer with flavors.
4.0 / 5.0
Beds very comfy
4.0 / 5.0
Great shuttle, great breakfast, great check-in reception and housekeeping
Parking check-in was very confusing and we were told different things by the same people at the same time. They did not make it easy and do not make sense when speaking.
3.0 / 5.0
Good value
Sketchy area
4.0 / 5.0
The front wall through
No pool
4.0 / 5.0
Staff was great. Pool was nice.
Lots of traffic noise. Not much on their menu
4.5 / 5.0
Poor or no lighting at the room entrance especially at the full length mirror.
2.5 / 5.0
The property was in a good location and offered a shuttle to the amway
Checkin time was 3pm. We arrived 10 minutes after checkin and were told there was a wait for rooms as they over booked. I booked 3 months in advance and was given a king room when I booked a room with 2 beds. The staff was rude about the whole situation and really didn’t care. I had 4 adults and had to sleep on the couch.
3.5 / 5.0
Clean hotel
Did not expect to pay for the parking.
4.0 / 5.0
Hotel was nice. Room was great. Clean all over. Staff was fine.
Location is safe but not much around, which means you need a ride to everywhere.
They advertise they have a shuttle but the valet/shuttle people were the most difficult to deal with. They keep you waiting so long you would end up ubering anyway after wasting a lot of time.
5.0 / 5.0
location and cleanness of the hotel, beds were very comfortable the breakfast was great.
3.5 / 5.0
location
shower didn’t work
foldout bed was uncomfortable
5.0 / 5.0
Room
Nothing
FAQs
How much does this hotel cost compared to others in Orlando?
The average price for a rental in Orlando is $342 per night. This rental is $136 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Orlando-Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Orlando-Downtown, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Orlando-Downtown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Orlando-Downtown, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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