Best Western Plus Provo University Inn
3.9
Good(673 Reviews)Hotel in Provo, UT
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Best Western Plus Provo University Inn is 1 mile from Brigham Young University and 2 miles from Provo Amtrak Station. It features an indoor pool, a fitness centre and free Wi-Fi throughout the hotel.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Provo, UT
Available Rooms
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 301 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(673 Reviews)100% verified reviews
3.9
It had potential and the location was good, but the execution was poor.
It missed on a number of things.
Bathroom toilet seat half off, loud fan and bathroom door would not close.
Breakfast oatmeal not cooked and not hot. Bad selection of bagels. Coffee machine made poor coffee.
Excited about the coffee machine when we saw it, we love them in Europe. But this one produced poor drinks and we tried several.
They added 50 dollar deposit just because when we checked in. I did get the $50 back, several days later on my credit card, but that meant I needed to keep looking it up. I was very unhappy about this charge. We travel a
lot and I never recall a charge like this.
3.9
Good breakfast, eggs a bit overcooked
Beds were a bit hard
3.9
Location
3.9
Very comfortable beds, clean and well maintained property and rooms.
The pool closes early at 10pm, opening hours until 12am would be great.
3.9
The location was perfect.
They’re under staffed.
3.9
immaculate and attractive; very good breakfast
use of tiny plastic bottles for toiletries
3.9
Quite,clean, comfortable bed. Glad there was a restaurant attached that was open as we arrived around 8pm. Good food for our first taste of India foods.
Breakfast was good, hubby loved his waffles.
Carpets old and stained and pulling up in front of elevator, stained rooms.
3.9
The breakfast was bad, eggs were terrible, worst breakfast of all the BW hotels we have stayed
Very overpriced for an old outdated hotel. It does not live up to a BW plus hotel!!
3.9
They had complimentary lemon water…
My mom recently had a stroke and I hadn’t slept in days. I just needed a good nights sleep.. when I walked in I didn’t think it looked too bad and then I opened the windows… I shouldn’t have done that. EVERYTHING came to light. I was frighted by the dirtiness. The top bed cover was filled with DOG hair. Finger prints, dust and grime on everything. I grabbed a wet rag with a little bit of hand soap to wipe things down before I felt comfortable to set my things down.. I pulled the top comforter off the bed hoping that would make me feel better, but then looking at the pillows they also had hair but it was human hair on the pillows. I thought about just asking for new sheets.. the remote was lagging. I just felt SO uncomfortable I had to just go ask for a refund to go elsewhere. I’m not one to complain and felt extremely bad I was almost in tears asking for a refund and I’m 100% I apologized more than they did. The clerk up front just gave me a funny look when I told her, she got the manager which did say he was sorry but that they are a pet free hotel. I made sure to take pictures in case they didn’t believe but I’m 100% positive that was dog hair. Take a look at it yourself… I went to Hyatt down the road & was SO relieved. I did not regret my decision one bit. I think this best western has potential but they DEFINITELY need to step it up in the cleaning area.
3.9
The cable was not working for a while and I asked to switch rooms and then in the second room the sofa bed was broken so I didn't want to get another room because of me being a bother to the staff
3.9
The bed was very
Comfortable.
Toilet weren't clean ( had a ring stain). And we had problems with heater in a cold night. To solve the problem the clerk offered an extra blankets!!!! I said that I need a warm room not extra blankets.
3.9
Electric car charger available though not advertised.
3.9
Staff not attentive to the food bar over the weekend. Had to request milk two mornings in a row. No attendant was providing coverage for the food bar. The attendant where you check in had to provide dual coverage. Not good
Assign an attendant to the breakfast food bar
3.9
It was extremely close to my conference! The view from outside the hotel was amazing! Breakfast was amazing every morning!
The bed I stayed in had a stain on the sheets. There wasn’t any daily cleaning staff. The soap and shampoos were tiny.
3.9
comfortable bed, spacious, good breakfast, nice facility, friendly staff
Bathroom needed updating. Carpet had stains.
3.9
nothing
our room smelled horrible. couch was wet when we got there looks like they were trying to clean off stains. there was so much light switch to turn on the lamps but only some would turn on . NO RUNNING WATER IN THE BATHROOM SINK!!! You had to go the kitchen (in your room) to wash or brush your teeth!
3.9
it was quiet.
3.9
The staff was amazing, super helpful and nice to us at all times. They were very accommodating and helped us with all our questions. The breakfast was great, the rooms had tons of space and were super quiet which is always a plus.
The bathroom sink was cracked and the tub faucet dripping all the time as well as peeling. Also, having a jacuzzi is a great amenity and we loved it but, unfortunately, it was not working properly and the bottom of the pool and jacuzzi looked like it could use some deep cleaning.
FAQs
How much does this hotel cost compared to others in Provo?
The average price for a rental in Provo is $282 per night. This rental is $182 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Provo University Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Provo University Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Provo University Inn?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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